Salesforce for Industries. Archives - Page 2 of 2 - gettectonic.com
Salesforce Service Cloud

Salesforce Service Cloud Explained

Service Cloud, developed by Salesforce, functions as a powerful customer relationship management (CRM) tool explicitly tailored to bolster a business’s customer service operations. This platform streamlines communication between customers and companies, utilizing channels such as email support, live chat, and phone interactions to aid customer agents in promptly identifying and resolving customer issues. Service Cloud,

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Connecting Data Strategies to Business Goals

Getting a handle on organizational data may not pay off until business and technical stakeholders agree on the core objectives. Connecting Data Strategies to Business Goals ensures the goals are met. Many leaders admit they need tighter alignment: Forty-one percent of line-of business leaders say their data strategy has only partial or no alignment with

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In App Guidance Salesforce

What is Salesforce In-App Guidance? Salesforce In-App Guidance is a pre-built tool empowering Salesforce Admins and power users with Managed Prompts and View All Profiles permissions to create customized training for user enablement or onboarding. These custom prompts are displayed on Salesforce Lightning pages, enhancing the user experience. How much does Salesforce In-App Guidance cost?

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Salesforce Energy and Utilities Cloud

Salesforce Energy and Utilities Cloud

Salesforce Energy & Utilities Cloud is a robust platform tailored to meet the evolving needs of the energy industry. It offers personalized solutions for various sectors, including power, utilities, oil, gas, and green energy, prioritizing customer satisfaction through personalized services, AI-driven enhancements, and cutting-edge infrastructure offerings. The platform assists organizations in addressing challenges such as

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Salesforce Updates Sustainability Cloud with Slack

Salesforce Updates Sustainability Cloud with Slack

Salesforce has unveiled its updated Sustainability Cloud, integrating the newly acquired Slack, alongside the achievement of net zero emissions across its entire value chain and the transition to 100% renewable energy for its operations. Salesforce Updates Sustainability Cloud with Slack. The company’s climate action plan sets out priorities for advancing towards a 1.5°C future, highlighted

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Salesforce work.com

Salesforce Work.com Explained

Work.com was developed in response to the challenges posed by the Coronavirus Pandemic, offering support to companies and communities in safely resuming their operations. At its core, Work.com features a command center that empowers users to make informed, data-driven decisions regarding the safety of various activities, such as reopening offices. Seamless integration with Tableau allows

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