Marriott Vacations Worldwide Corporation is a leading global pure-play vacation ownership company, offering a diverse portfolio of quality products, programs and management expertise with 61 resorts. Its brands include Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residences by Marriott. Read case study.
Gaming & Hospitality Group
Global Casino Operator engaged Tectonic’s experts to develop a customer relationship management (CRM), analytics and data strategy in order to drive incremental revenue, as well as deliver more personalized marketing experiences to their customers. Read case study.
Luxury Travel Company
This luxury travel company transforms the customer experience, energizes and empowers employees and standardizes customer interactions via implementation of a customized Salesforce Service Cloud solution. Read case study.
Case Studies: Healthcare & Life Sciences
Nationwide Blood Testing Consortium
This Nationwide Blood Testing Consortium was searching for more efficient ways of monitoring infections in donated blood, understanding risk factors for infections in donors, and allowing for appropriate policy responses to changes in infection rates and or risks. Read case study.
Global Heathcare Solutions Provider
This Global Healthcare Solutions Provider of Data Residency made a major investment developing an advance clinical program that allowed health service providers to monitor patients anywhere in a hospital nursing facility or their home to help them detect critical issues and intervene before they advance. Read case study.
Life & Specialty Ventures
Life & Specialty Ventures has more than 500 employees nationwide and offers groups and individuals the opportunity to purchase ancillary insurance products including dental, life, disability and worksite. Read case study.
MD Anderson Cancer Center
MD Anderson Cancer Center, one of the world’s largest and most respected centers devoted exclusively to cancer patient care, research, education and prevention, recognized that they were missing out on opportunities to serve their customers through an enterprise mobility capability. Read case study.
Case Studies: Manufacturing & Energy
Colorado Springs Utilities
Colorado Springs Utilities, a municipally-owned, four-service provider of electric, natural gas, water and wastewater services was searching for a solution/tool to conduct current forecasting, technical analysis, and stakeholder-driven preferences. Read case study.
Multinational Appliances Manufacturer
This Multinational Appliance Manufacturer launched a connected appliance project (Internet of Things) recently with one type of connected product (air conditioner) which produces telemetry data, including authoritative identifying diagnostic code unique to each appliance. Read case study.
Formica Group, the world’s largest manufacturer of High Pressure Laminate, is part of Fletcher Building, an integrated manufacturer and distributor of infrastructure and building products for commercial and residential customers worldwide. Read case study.
American Air Filters International
American Air Filter International (AAF) designs, develops, manufactures and markets air filtration products for commercial, industrial, cleanroom, transportation and nuclear power applications worldwide. Read case study.
Archer Daniels Midland (ADM)
Archer Daniels Midland, an $80B+ global food-processing and commodities trading corporation, needed a long-term IT Strategy and operating model to support and enable a multi-year business transformation. Read case study.
NV Energy, a public utility that serves over a million customers and 40 million tourists annually in Nevada, had recently hired a new CIO who recognized the need to improve the maturity level and performance of its IT function. Read case study.
Arizona Public Service
Arizona Public Service (APS), the largest electric utility in Arizona providing the state with electricity, power, and energy services, needed to improve their PMO’s efficacy and efficiency across their challenging delivery portfolio. Read case study.
NTN Bearing Corporation
NTN Bearing Corporation of America, the third-largest manufacturer of roller and ball bearings in the world, launched the Salesforce.com platform in 2013 to facilitate the efforts of its U.S. sales team. Read case study.
Old World Industries
The global leader in developing automotive and heavy duty products, Old World Industries needed a unidirectional way to consolidate and access their data, as well as manage company systems to support their ever-changing client business. Read case study.
Unified Brands, a Dover Company and leading multi-branded North American foodservice (commercial kitchen) equipment manufacturer, wanted a unified sales and customer service config-to-order process. Read case study.
Case Studies: Financial Services
Auto Loan Financing Company
This Southern California-based auto loan financing company has invested heavily in technology which has resulted in unparalleled efficiencies and mobility in accessing and analyzing the critical path of all transactions. Read case study.
MetLife, one of the largest life insurance companies in the world and serving approximately 100 million customers, was lacking a proper marketing platform to continue to help their business thrive and connect with customers effectively. Read case study.
Case Studies: High Tech & Software
TeamQuest Corporation offers software products and related services that help organizations manage information technology (IT) performance and capacity planning. Read case study.
Angie’s List, the premier online membership organization for local service providers and contractors across the U.S., was in need of revamping their sales and operations systems to support their rapid growth while maintaining high productivity. Read case study.
FPX, a leading Enterprise software company, needed a partner to create Firepond, a modern, easy-to-use, Configure-Price-Quote® (CPQ) solution delivered on the Salesforce1 platform and offered securely on the AppExchange. Read case study.
Case Studies: Non-Profit & Education
Hobsons is an education technology solutions company that helps educators, administrators, students, and families maximize success through every stage of the learning lifecycle. Read case study.
Case Studies: Media & Entertainment
Chicago Cubs, a national sports team, had a vision to infuse best practices of corporate business into their sports franchise but needed a consultant to help design, customize and implement the proper insight to action technology platform. Read case study.
After multiple acquisitions, Gracenote, a digital media company, needed a roadmap for consolidating three different CRM platforms into one robust system to gain a holistic view of their pipeline and customer profiles and streamline business processes. Read case study.
Tectonic engaged with a $14B media company to introduce Insight to Action model and capabilities. Read case study.