Manufacturing Cloud
Transforming the Manufacturing Sector’s Digital Efficiency with Salesforce Manufacturing Cloud Solutions
Manufacturing Solutions built on the Salesforce platform
Tectonic enables digital transformation in the manufacturing sector with Salesforce Manufacturing Cloud. Manufacturing Cloud serves as a comprehensive, manufacturing-centric platform for managing the entire book of business and customer service lifecycle, fostering collaboration and transparency among sales, operations, and partners. This digital customer engagement platform, built on the Einstein 1 Platform, Sales Cloud, and Service Cloud, integrates data, AI, and analytics to enhance daily operations.
Key Features:
Unified Digital Experience:
- Connects all customer data across systems for a unified digital experience.
Performance for Account Teams:
- Empowers sales and distribution teams with collaborative, workflow-enabled processes, AI insights, guided quoting, and consistent pricing execution.
Revenue Management Orchestration:
- Unifies revenue management and processes on a single platform for efficiency, improved experiences, and reduced revenue leakage.
Manufacturing Cloud for Sales and Service:
Sales
- Captures a comprehensive view of opportunities, customer agreements, and demand forecasts.
Service
- Orchestrates end-to-end processes for customer support, complaints, and product issues, providing a global view of manufacturing businesses.
How Manufacturers Use Salesforce:
Manufacturing companies leverage Salesforce for sales, customer service, partner and channel portals, marketing, and e-commerce. The platform accommodates third-party systems when needed, and is easily integrated with third-party apps by Tectonic.
Components of Manufacturing Cloud:
Salesforce Manufacturing Cloud brings together manufacturing data, customer orders, and product inventory into a centralized location, reimagining front and middle office processes. It manages the complete book of business from opportunity to order management.
Set Up a Partner Portal:
Create a responsive portal for partners to access knowledge articles, collaborate on sales agreements, manage leads, and improve sales and revenue. Leveraged with Salesforce Experience Cloud.
Additional Manufacturing Cloud Features:
- Manage Long-Term Business
- Forecasting
- Organizational Targets
- Partner Visit Management
- Actionable Segmentation
- Service Lifecycle Management
- Asset Information Management
- Warranty Lifecycle Management
- Analytics and Automation
Salesforce Manufacturing Cloud Overview:
Salesforce Manufacturing addresses challenges faced by manufacturers, offering deeper visibility and collaboration. It integrates seamlessly with ERP solutions, aiding in the transition to automated processes.
Benefits of Salesforce Manufacturing Cloud:
- Streamlined Business Operations
- Comprehensive View of Operations
- Enhanced Sales Forecasting
- Modernized Operations
- Market Responsiveness
- Eliminate Human Error and Enhance Data Reliability
- Create Accurate Business Predictions
- Manage Inventory Appropriately
- Update Contracts Instantly
- Track Leads and Improve Conversion Rates
Ready for a Manufacturing Cloud Implementation?
Explore the possibilities of Manufacturing Cloud or other Salesforce solutions based on your company’s goals. Tectonic is ready to partner with you, offering support at every stage of your Salesforce journey. Reach out online to request more information or schedule a call – we look forward to discussing your needs!
