Salesforce for Service Providers
Creating Time Saving Automations for the services industries with Salesforce Solutions
Service Solutions Salesforce
Tectonic has helped clients create a real-time view of their customers to deliver personalized service across every interaction.
Service providers are there when you need them — and before you know you do. Salesforce provides tailored solutions for the services industry, helping businesses in this sector deliver exceptional customer experiences, streamline operations, and drive growth. These solutions leverage the power of the Salesforce Customer 360 platform to centralize data, enhance communication, and provide a personalized experience for clients.
Construction, roofing, snow, asphalt, landscaping, you proudly know who you are. Salesforce provides technologies that digitally transform service businesses.
While you provide residential and commercial services, Tectonic leverages Salesforce so you deliver unparalled customer service.
- Customer relationship management (CRM) Salesforce CRM can help businesses create a unified customer profile across all stages of a customer's journey.
- Service Cloud enables seamless collaboration between humans and AI agents, for every type of service, on any channel, and across any industry to deliver effortless experiences from first contact to final resolution.
- Agentforce Service Agents handle low-touch interactions, while Agentforce helps your teams with high-touch tasks, unlocking new levels of efficiency.
- Salesforce can help businesses create loyalty with AI predictive capabilities built directly into their CRM.
- Salesforce can help businesses use AI and analytics to increase personalization, reduce costs, and drive business growth
- Salesforce Tableau can help businesses make better business decisions with data and analytics.
- Salesforce Slack can help businesses power productivity with automation, knowledge, AI, and collaboration.
- Reduce costs with an autonomous agent assisting your customers across channels anytime using conversational language tailored to your brand’s voice.
- Salesforce Field Service decreases costs and increases productivity.
Salesforce’s service solutions are designed to empower businesses in the to deliver personalized and seamless experiences for their customers at every step of the customer journey. By leveraging the Salesforce platform, service companies can create a unified view of their customers.
Ready for a Services Salesforce Implementation?
Explore the possibilities of Salesforce for your service based company or other Salesforce solutions based on your company’s goals. Tectonic is ready to partner with you, offering support at every stage of your Salesforce journey. Reach out online to request more information or schedule a call – we look forward to discussing your needs!
