Generative AI Archives - Page 3 of 9

11Jun

Salesforce Driving Change

Sony Honda Mobility Leverages Salesforce Technology to Enhance Customer Relationships Sony Honda Mobility, a mobility tech startup, is utilizing Salesforce solutions—including Automotive Cloud, Data Cloud, Tableau, and MuleSoft—to deepen its customer relationships through enhanced data and insights. Sony Honda Mobility Inc. is a Japanese joint venture automotive company established by Sony Group Corporation and Honda Motor Company in 2022 to produce battery electric vehicles. The

11Jun

Adopt a Large Language Model

In 2023, Algo Communications, a Canadian company, faced a significant challenge. With rapid growth on the horizon, the company struggled to train customer service representatives (CSRs) quickly enough to keep pace. To address this, Algo turned to an innovative solution: generative AI. They needed to Adopt a Large Language Model. Algo adopted a large language

June 11, 2024in Generative AI, Salesforce Einstein

09Jun

Salesforce Customers Take On AI Hallucinations

Earlier this month, CRM specialists Salesforce hosted the latest edition of its World Tour Essentials event in Johannesburg. This event provided Salesforce with an opportunity to engage more personally with businesses in the region and showcase the AI-powered solutions it is developing, including the Einstein 1 platform. Now Salesforce Customers Take On AI Hallucinations. Einstein

June 9, 2024in Einstein 1 Platform, Generative AI

09Jun

Can Tech Companies Use Generative AI for Good?

Responsible AI Innovation: Benefits and Strategies Can Tech Companies Use Generative AI for Good?. As generative AI reshapes our world, the conversation has largely focused on its risks and downsides. However, Suzanne DiBianca, EVP and Chief Impact Officer at Salesforce, highlights the often-overlooked benefits that AI can bring to society and the fight against climate

June 9, 2024in Generative AI

09Jun

SMPL

SMPL: A Virtual “Robot” for Embodied AI Embodied AI isn’t just for physical robots; it’s equally vital for virtual humans. Surprisingly, there’s a significant overlap between training robots to move and teaching avatars to behave like real people. Embodiment connects an AI agent’s “brain” to a “body” that navigates and interacts with the world, whether

June 9, 2024in Generative AI

09Jun

A Cautionary AI Tale

Oliver Lovstrom, an AI student, wrote an interesting perspective on artificial intelligence, a cautionary AI tale, if you will. The Theory and Fairy Tale My first introduction to artificial intelligence was during high school when I began exploring its theories and captivating aspects. In 2018, as self-driving cars were gaining traction, I decided to create

June 9, 2024in Generative AI, Salesforce Einstein

09Jun

AI for Marketing and Retail

Salesforce Expands AI Capabilities for Marketing and Retail with Einstein Copilot Salesforce is making waves in the marketing and retail sectors by enhancing its Einstein Copilot feature, bringing advanced AI tools even closer to its users. AI for Marketing and Retail. For those unfamiliar with Salesforce, it offers Einstein 1, a comprehensive platform integrating AI

June 9, 2024in Einstein 1 Platform, Generative AI

07Jun

Consumer Chatbot Technology

The Reality Behind AI Chatbots and the Path to Autonomous AI In the rush to adopt the latest Consumer Chatbot Technology, it’s easy to overlook a fundamental reality: consumer chatbot technology isn’t ready for enterprise use—and it likely never will be. The reason is simple: AI assistants are only as effective as the data that

June 7, 2024in Einstein 1 Platform, Generative AI, Salesforce Data Cloud

06Jun

Salesforce Announces Slack Lists for Project Management

Salesforce Transforms Slack into Project Management Platform with New Slack Lists Feature Salesforce Inc. has introduced Slack Lists, a new feature designed to transform Slack from a simple collaboration tool into a comprehensive project management platform. Initially rolling out in select regions, Slack Lists will soon be available to all paid Slack users, integrating project

June 6, 2024in Generative AI, Salesforce, Salesforce Slack

03Jun

An Eye on AI

Humans often cast uneasy glances over their shoulders as artificial intelligence (AI) rapidly advances, achieving feats once exclusive to human intellect. An Eye on AI should ease their troubled minds. AI-driven chatbots can now pass rigorous exams like the bar and medical licensing tests, generate tailored images and summaries from complex texts, and simulate human-like

June 3, 2024in Generative AI

30May

Einstein Personalization and Copilots

Salesforce launched a suite of new generative AI products at Connections in Chicago, including new Einstein Copilots for marketers and merchants, and Einstein Personalization. Einstein Personalization and Copilots To gain insights into these products and Salesforce’s evolving architecture, Bobby Jania, CMO of Marketing Cloud was interviewed. Salesforce’s Evolving Architecture Salesforce has a knack for introducing

30May

Salesforce Unlimited+ Edition Explained

Salesforce Unlimited Plus (UE+) is designed as an advanced offering that incorporates several specialized features tailored for different industries, making it particularly suitable for larger organizations and enterprises that require robust, integrated solutions for complex business processes and customer relationship management. Salesforce Unlimited+ Edition Explained. Target Audience UE+ is targeted toward large enterprises that need

May 30, 2024in Generative AI, Salesforce

30May

Did Google Dethrone ChatGPT?

Google’s Bard has emerged as a contender in the realm of large language models (LLMs), sparking speculation about its potential to outshine OpenAI’s ChatGPT. This insight explores the validity of this claim and examines the tests and factors that could determine the ultimate victor in this ongoing AI rivalry. Did Google Dethrone ChatGPT? Google’s Gemini

May 30, 2024in Generative AI, Salesforce Einstein

29May

AI in Marketing

John Dutton recently posted in his blog about AI “representatives” who talk to you. It’s an interesting look into the “creep” factor potentially in artificial intelligence and certainly provides plenty of food for thought on robots and AI in marketing. Read it here. Summarized below. When the media or the internet shares a look at

May 29, 2024in Generative AI, Salesforce Einstein

27May

Patterns for AI Security

Supporting the development of AI design patterns that demonstrate trustworthiness not only enhances user experiences but also serves as an enabling tool for informing more effective policy and compliance measures. Patterns for AI Security. By prototyping patterns, teams can effectively communicate complex policies, illustrating how they could function within industries and for users. This approach

May 27, 2024in Generative AI

Generative AI

Adopt a Large Language Model

Salesforce Customers Take On AI Hallucinations

Can Tech Companies Use Generative AI for Good?

SMPL

A Cautionary AI Tale

Salesforce Announces Slack Lists for Project Management

An Eye on AI

Einstein Personalization and Copilots

Did Google Dethrone ChatGPT?

AI in Marketing

Patterns for AI Security

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