March, 2019 - gettectonic.com
Salesforce XML

XML-Based Messaging Protocol

The primary focus of the XML based messaging Protocol Working Group is to establish a framework for XML-based messaging systems. This framework encompasses the specification of a message envelope format and a method for data serialization. While the emphasis is on RPC applications, the framework adheres to the specified principles, catering not exclusively but primarily

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Salesforce Cloud Hosted CRM

Is Salesforce Hosted in the Cloud?

Is Salesforce cloud hosted? What about Salesforce data? Salesforce Cloud is a suite of cloud-based customer relationship management software solutions that help businesses connect with customers, close deals, and deliver service. Was Salesforce always cloud based? Salesforce was founded in 1999 by Marc Benioff, a sales executive at Oracle, one of the largest software companies

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marketing cloud brand builder

Marketing Cloud BrandBuilder

BrandBuilder: Enhance the visual identity of your Marketing Cloud account by incorporating your company logo and adjusting the default color scheme. In Enterprise 2.0, the flexibility extends to creating multiple brands that can be assigned to distinct business units. Marketing Cloud BrandBuilder customizes your platform. When crafting your email template, leverage the chosen color scheme

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Brandbuilder

Brandbuilder

BrandBuilder:Enhance the visual identity of your Marketing Cloud account by incorporating your company logo and adjusting the default color scheme. In Enterprise 2.0, the flexibility extends to creating multiple brands that can be assigned to distinct business units. When crafting your email template, leverage the chosen color scheme to ensure consistent brand representation. Additionally, Experience

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Salesforce Telephony

Salesforce Telephony

Salesforce Telephony Integration. Get on the phones faster with out-of-the-box telephony integration with Amazon Connect or a range of partners on the Salesforce AppExchange. Embed the phone into your digital channels in Service Cloud to provide a holistic view of your customer conversations. Can we call through Salesforce? A phone lets your team take and

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Certified Salesforce Consultants

Certified Salesforce Consultants

What is the role of a certified Salesforce consultant? Certified Salesforce consultants engage in business analysis with clients to grasp their business objectives and processes, identifies pain points, and recognizes opportunities where technology can provide support. With a blend of business acumen and technical expertise, they design and implement solutions to enhance business processes and

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salesforce manufacturing sales service experience case study

Salesforce Product Manager Explained

The Salesforce product manager is responsible for the entire product life cycle. They need to monitor the performance of the company’s products and make necessary changes continuously. The best product managers are always thinking about ways to improve the product and make it more successful. Salesforce product managers work with multiple stakeholders.  Customers, partners, executives,

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Deep Links

Deep Links-Is My URL Syntax and Encoding Correct?

Is my URL syntax and encoding correct? If your deep link is not directing you to the specified destination or returning an HTTP 404 error, first check your URL syntax and encoding.  URLs typically use this syntax: scheme://host:port/path?query-string#fragment-id Each part of a URL performs a different function and uses specific characters to identify and separate

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Tectonic Salesforce Services

Salesforce Core API Calls

Here’s a list of Salesforce core API calls for your handy reference. List of Salesforce Core API calls: Call Description convertLead() Converts a Lead into an Account, Contact, or (optionally) an Opportunity. create() Adds one or more new individual objects to your organization’s data. delete() Deletes one or more individual objects from your organization’s data.

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Marketing Automation

Marketing Automation

Marketing automation is software tool that handles routine marketing tasks without the need for human action. Common marketing automation workflows include email marketing, behavioral targeting, lead prioritization, and personalized advertising. What are marketing automation strategies? An automation strategy is a playbook for a brand’s automated marketing tactics. It should answer the who, what, where, when

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Salesforce

Fully Leveraging Salesforce

Salesforce, a dominant force in customer relationship management (CRM) systems, revealed a study that suggests that 83% of sales professionals believe their organization is fully leveraging their CRM system. Sounds pretty good, right?  Despite the prevalent automation and intelligence features within modern CRM systems, sales representatives still invest over 70% of their time in manual

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Data Collection

Collecting Customer Data and Acting On It

Salesforce Data Collection and Customer Journey Mapping for Better Outcomes At the forefront of customer engagement, sales revenue leaders have a pivotal role in shaping a company’s overarching strategy and enhancing customer experience (CX). Through the extraction of valuable insights from Salesforce data collection, they illuminate areas for improvement, fostering long-term revenue growth.  This is

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