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Salesforce Marketing Cloud Journey Builder

Effortlessly Extract Journey Builder Wait Activity Contacts with the New REST API

For Salesforce Marketing Cloud developers, tracking contacts in Journey Builder has always been tricky—especially when trying to identify who passed through wait activities. While Data Views capture email interactions, monitoring wait states has historically required workarounds, such as adding Update Contact activities to funnel contacts into a Data Extension. But what if you need this data on demand—without pre-configuring your journey? Enter the Summer ’23 release’s game-changing feature: Journey Builder History Download via REST API. Why This API Is a Game-Changer No more clunky workarounds—just clean, direct access to the data you need. How to Use the API: Step-by-Step Guide 1. Prerequisites Before diving in, ensure you have: ⚠️ Missing the Contacts scope? Extracted contacts may appear as “Unknown”. 2. API Request Setup (Using Talend API Tester or Postman) Request Structure http Copy POST https://[REST Base URL].rest.marketingcloudapis.com/interaction/v1/interactions/journeyhistory/download?columns=ContactKey Headers: Content-Type: application/json Authorization: Bearer [Access Token] x-direct-pipe: true Body: { “activityIds”: [“8bb8d44a-9576-4ec8-9b19-576c56ec1746”], // Your Wait Activity ID “statuses”: [“complete”] // Avoids duplicate entries } Key Notes: 3. Download Your Data After a successful 200 OK response: Advanced Use Cases The API isn’t just for wait activities—you can also extract: 1. Contacts Who Met a Goal json Copy { “definitionIds”: [“a8787c44-d866-4b3a-bf71-f515b9a5c63f”], // Version ID, not Journey ID “activityTypes”: [“goalcriteriaactivity”] } 2. Contacts Who Exited the Journey json Copy { “definitionIds”: [“86f7c10b-76fa-4f5f-94b5-8afc6d0509af”], “statuses”: [“ExitCriteriaMet”] } 3. Contacts Who Entered the Journey json Copy { “definitionIds”: [“370c64da-781b-4f67-a10a-7722b74e73bb”], “activityTypes”: [“startinteractionactivity”] } 🔍 Need the Version ID? Here’s an easy way to retrieve it. Final Thoughts This API eliminates the need for manual tracking or pre-configured activities, giving developers real-time flexibility in extracting journey data. 🔹 No more workarounds🔹 No more guesswork🔹 Just clean, actionable data Next steps? Experiment with different filters, automate downloads, and integrate this into your reporting workflows. Like Related Posts AI Automated Offers with Marketing Cloud Personalization AI-Powered Offers Elevate the relevance of each customer interaction on your website and app through Einstein Decisions. Driven by a Read more Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more

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Manage Your Postman Assets With the Postman API

Postman assets Salesforce: The Postman API Platform empowers users to generate a diverse array of resources for building and utilizing APIs. These include: These Postman resources, along with users, permissions, and Flows, can be managed manually through the Postman desktop or web app. Alternatively, users can leverage the Postman API to programmatically handle these resources, enabling the automation of various API-related workflows. Postman Assets Salesforce Endpoints for All Plans For all users, irrespective of their Postman plan, the following endpoints are available: Workspaces: Collections: Variables and Environments: APIs: Mock Servers: Monitors: User and Usage Information: APIs for Enterprise or Professional Plans Exclusive endpoints for Enterprise or Professional plan users include: Private API Network: Tags: Secret Scanner: SCIM User Management: API Security and Governance: Audit Logs: As one Salesforce integration tool, the Postman API provides a comprehensive set of endpoints to programmatically manage Postman resources, allowing for the automation of organizational processes. Like Related Posts AI Automated Offers with Marketing Cloud Personalization AI-Powered Offers Elevate the relevance of each customer interaction on your website and app through Einstein Decisions. Driven by a Read more Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more

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