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23Jan

Case Study: Manufacturing-Plumbing Fixture-Sales/Service/Marketing Clouds and Pardot/Partner Community/Informatica Integration

One of the key players in plumbing fixture manufacturing adopts Salesforce platform to bring Consistency, Efficiency and Effectiveness into business processes throughout local and international operations. SAP and other systems were integrated with Salesforce to have consistent project quoting throughout the organization and provide exceptional after sales service to wholesalers and customers. salesforce sales service

22Jan

Spring ’24 Salesforce Enhancements to Health Cloud and the Financial Services Industry

Salesforce Enhancements to Health Cloud and the Financial Services Industry bring about big changes for Health Cloud and financial services solutions. Enhancements Home Health Enhancements Health Cloud Deliver connected health in the home with new slot broadcasting, intelligent medication management, and a self-service patient portal. Provider Relationship and Network Management Enhancements Health Cloud Process referrals

21Jan

Salesforce Data Cloud License Offer

At Dreamforce 2023, Salesforce announced that Data Cloud free licenses are now included for all Enterprise Edition or above customers so they can become familiar with the new capabilities and develop use case ideas for Salesforce Data Cloud. Salesforce Data Cloud License Offer! Are you taking advantage of Salesforce Data Cloud’s customer 360 capabilities when

January 21, 2024in Salesforce Data Cloud, Salesforce Managed Services

20Jan

Spring ’24 Enhancements to Salesforce Analytics, Data Cloud, Einstein, and Net Zero Cloud

Discover the Spring ’24 Enhancements to Analytics Data Cloud Einstein and Net Zero Cloud Enhancements to Salesforce Analytics, Data Cloud, Einstein, and Net Zero Cloud in Spring’24. Reports and Dashboards for Data Cloud Enhancements Analytics Create custom report types, more core semantics, calculated insights, and date and time formulas. Analytics Collection Components Analytics Curate related

19Jan

Spring ’24 Enhancements for Salesforce Sales Cloud and Service Cloud

Enhancements for Salesforce Sales Cloud and Service Cloud in Spring ’24 release. Einstein Copilot Sales Actions Sales Cloud Introducing our conversational AI assistant for sales. Empower sellers to be more productive at every step of the sales cycle as they research customers and prospects, follow up after meetings, and keep the CRM current. Call Exploration

January 19, 2024in Salesforce Sales Cloud, Salesforce Service Cloud

18Jan

Spring ’24 Enhancements for Commerce and Marketing from Salesforce

Enhancements for Commerce and Marketing from Salesforce in Spring ’24. Content Creation for Engagement Marketing Cloud Save time using generative AI to create email content for subject lines and body copy, all while keeping the marketer in the loop. Data Cloud Advertising with LinkedIn Marketing Cloud Activate unified, first-party data profiles directly from within Data

Better Sales and Services with Salesforce Unlimited Edition

17Jan

Granular Data Center Overview

Granular Data Center Overview in Marketing Cloud Intelligence The Granular Data Center is an advanced feature tailored for ingesting detailed, raw data into the system. This data can reach a scale of hundreds of millions or even billions of rows due to its granularity. Unlike other data stream types, usage and pricing are based on

January 17, 2024in Marketing Automation, Salesforce Data Cloud, Salesforce Marketing Cloud

17Jan

Marketing Cloud Engagement Announcement – Google and Yahoo Sender Requirements

Beginning February 2024, Google and Yahoo! are implementing Google and Yahoo Sender Requirements for all email senders to improve deliverability and help prevent abuse. As an admin of a Marketing Cloud Engagement org, we recommend reviewing your org’s email sending configuration to ensure continued success in reaching your customers’ inbox. What action do I need to take?Follow the

16Jan

Spring ’24 Enhancements for Salesforce Mulesoft, Slack, and Salesforce Customer Success

Enhancements for Salesforce Mulesoft, Slack, and Salesforce Customer Success Spring ’24. Anypoint Code Builder for Desktop MuleSoft Design, develop, and deploy APIs and integrations from a single environment. RPA—Unified Flow MuleSoft The Spring ’24 release brings together features and enhancements that streamline business-IT collaboration, reduce time-to-value, and maximize efficiency. These include new I/O variables based

January 16, 2024in Mulesoft, Salesforce Slack

15Jan

Spring ’24 Release Enhancements for Public Sector, Education, and Nonprofit

Enhancements for Public Sector, Education and Nonprofit Spring ’24. Change of Circumstance Guided Flow Public Sector Ensure that benefit eligibility remains accurate even when circumstances change. Use guided flows to simplify the process for constituents to report a “change in circumstance” and for caseworkers to re-check eligibility and adjust disbursement amounts. Caseworker Productivity Dashboard Public

13Jan

What is Einstein Copilot for Salesforce?

What Is Einstein Copilot for Salesforce? Salesforce Copilot service operates similarly to other generative AI tools in the customer experience landscape. Users can instruct the tool to automatically respond to customer queries with pertinent, personalized answers based on company data. Is Copilot Safe to Use? Concerned about the safety of using Copilot? Rest assured, you

January 13, 2024in Einstein 1 Platform, Salesforce Einstein

12Jan

Salesforce Forecasting with Reports and Dashboards

Maximizing Salesforce Forecasting: A Comprehensive Guide Over the years, user skepticism has surrounded Salesforce Forecasting, with some dismissing it as too basic or unnecessary within the Salesforce ecosystem. Addressing these concerns poses fundamental questions: Do you aspire to predict revenue? Are you committed to accelerating deal closures for your sales team? Do you actively utilize

January 12, 2024in Salesforce Sales Cloud

11Jan

Send Log Platform Updates

Salesforce announces send log platform updates in Email Studio. What Is a Send Log? A send log is a data extension that is created to store specific data about your email sends—beyond the information already stored in tracking. Standard tracking options in Marketing Cloud Engagement store email send performance based on a job ID (or

January 11, 2024in Salesforce Marketing Cloud

10Jan

Public Sector Regulatory Code Record Solutions from Salesforce

Regulatory Code Record Solutions

January 10, 2024in Salesforce Public Sector Solutions

09Jan

Tectonic’s Approach to Ensuring Salesforce Customer Satisfaction

by Tectonic’s Sean McSkimming Scenarios of Assorted Levels of Customer Satisfaction – Ensuring Salesforce Customer Satisfaction Are you having satisfaction issues during or after your Salesforce implementation? Are you not happy with the Salesforce solution or implementation provided to you? Or are you seeing low user adoption after the implementation has gone live? This can

Author Archives: get-admin

Spring ’24 Salesforce Enhancements to Health Cloud and the Financial Services Industry

Salesforce Data Cloud License Offer

Spring ’24 Enhancements for Salesforce Sales Cloud and Service Cloud

Spring ’24 Enhancements for Commerce and Marketing from Salesforce

Granular Data Center Overview

Marketing Cloud Engagement Announcement – Google and Yahoo Sender Requirements

Spring ’24 Enhancements for Salesforce Mulesoft, Slack, and Salesforce Customer Success

Spring ’24 Release Enhancements for Public Sector, Education, and Nonprofit

What is Einstein Copilot for Salesforce?

Salesforce Forecasting with Reports and Dashboards

Send Log Platform Updates

Public Sector Regulatory Code Record Solutions from Salesforce

Tectonic’s Approach to Ensuring Salesforce Customer Satisfaction

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