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Salesforce Summer 24 Sales Release

Salesforce Summer 24 Sales Release

Sales Salesforce Summer 24 Sales Release. Boost your sales teams’ results with new Einstein features, more actions, and improved performance and setup experiences. Sales rep’s get a boost to their productivity with standard and custom list view actions in the Account, Contact, and Lead Intelligence views. Sales teams have a bird’s-eye view of their conversations

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Salesforce and Google LLMs

Salesforce and Google LLMs

In recent weeks, AI professionals had the privilege of attending groundbreaking hands-on workshops at the headquarters of two Silicon Valley giants, Salesforce and Google. These experiences offered a firsthand look at the contrasting approaches these tech titans are taking to bring enterprise-grade, large language model (LLM) applications to scale. As they immersed themselves in the

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Summer 24 The AI Release

Summer 24 Release Highlights for Admins

Release Readiness Essentials Summer 24 Release Highlights for Admins Video overview is here. Summer 24 Release Highlights for Admins Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words

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Salesforce Informatica Almost

Salesforce Informatica Almost

The Deal That Never Was: Salesforce and Informatica In one of the biggest technology news stories of the year, it was reported in April that Salesforce was on the verge of acquiring cloud data management provider Informatica. Salesforce Informatica Almost. Both Bloomberg and The Wall Street Journal confirmed the story, with Bloomberg predicting that the

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Education Cloud Academic Operations Explained

Education Cloud Academic Operations Explained

Education Cloud Academic Operations Academic Operations serves as the central hub for creating and managing your institution’s learning-related objects and the relationships between them. With this powerful tool, staff can: The entities you set up in Academic Operations—such as learning courses, programs, and schedules—lay the groundwork for the Recruitment & Admissions and Student Success apps.

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AMPScript Editor Explained

AMPScript Editor Explained

What is the Purpose of AMPscript? AMPScript Editor Explained. AMPscript serves a multitude of purposes, primarily focusing on personalization within Salesforce Marketing Cloud. This scripting language empowers users to personalize their emails by integrating subscriber or contact data. From addressing recipients by their first names to tailoring content based on individual preferences, AMPscript enhances the

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Connections and State of AI

Connections and State of AI

Salesforce Unveils Latest State of Marketing Study Ahead of Annual Connections Conference CHICAGO, May 21, 2024 – As Salesforce gears up for its annual Connections marketing and commerce conference, the company has released the ninth edition of its State of Marketing study. This year’s conference, themed around AI, marketing, and commerce, sets the stage for

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TEFCA could drive payer-provider interoperability

TEFCA could drive payer-provider interoperability

Bridging the Interoperability Gap: TEFCA’s Role in Payer-Provider Data Exchange The electronic health information exchange (HIE) between healthcare providers has seen significant growth in recent years. However, interoperability between healthcare providers and payers has lagged behind. The Trusted Exchange Framework and Common Agreement (TEFCA) aims to address this gap and enhance data interoperability across the

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Salesforce Summer 24 Service Release

Salesforce Summer 24 Service Release

Service Salesforce Summer 24 Service Release. Check out new features that enable customer service agents to work faster and more productively across customer service channels. Salesforce Summer 24 Service Release Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service

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Patterns for Trust in AI

Patterns for Trust in AI

The advent of AI has introduced a layer of complexity to the concept of trust, intertwining technology with societal and individual concerns in various ways. Patterns for Trust in AI address some of these concerns. Ultimately, this erosion of trust poses formidable obstacles to innovation and responsible development within teams. To foster trust and mitigate

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Salesforce and Live Chat Integration

Salesforce and Live Chat Integration

The Salesforce and Live Chat integration lets you create leads and contacts from chats and offline messages. Salesforce Sales Cloud is a platform for managing a sales team and customer relationships. With Salesforce, you have a complete view of your customers including contact information, quotes, notes, and interactions. Salesforce helps you boost productivity by using

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Use Cases for Retrieval-Augmented Generation

Use Cases for Retrieval-Augmented Generation

The applications of Retrieval-Augmented Generation (RAG) are diverse and expanding rapidly. Use Cases for Retrieval-Augmented Generation. Here are some key examples of how and where RAG is being utilized: Search Engines Search engines have implemented RAG to deliver more accurate and up-to-date featured snippets in their search results. RAG is particularly useful for applications of

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Gen AI and Test Automation

Gen AI and Test Automation

Generative AI has brought transformative advancements across industries, and test automation is no exception. By generating code, test scenarios, and even entire suites, Generative AI enables Software Development Engineers in Test (SDETs) to boost efficiency, expand test coverage, and improve reliability. 1. Enhanced Test Case Generation One of the biggest hurdles in test automation is

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