Salesforce is retiring the following CMS products, which will no longer be renewable after March 1, 2025. Salesforce CMS Sundown.

CMS Enterprise Edition
CMS Performance Edition
CMS Unlimited Edition

Salesforce CMS Sundown

What is Salesforce CMS abbreviation?

Salesforce: A leading customer relationship management (CRM) platform that helps businesses manage their interactions and relationships with customers and prospects. CMS: Short for Content Management System, it’s a software application designed to create, manage, and optimize digital content.

Who is impacted? You have an active subscription to Salesforce CMS within Marketing or Experience Cloud.

How am I impacted? Beginning March 2, 2025, you won’t be able to renew your Salesforce CMS subscriptions.

Will I lose service or access? No, you can continue using your current Salesforce CMS subscription through your existing subscription term.

Do I need to take any action? No. If you have questions, contact your Account Executive about your Salesforce CMS subscription.

Salesforce CMS is a hybrid content management system (CMS) where you can create, edit, organize, and manage digital content from a centralized location. Share content by publishing to channels such as a commerce site, marketing email, customer community, partner portal, or any digital experience.

What are the types of CMS in Salesforce?

CMS Content Types

Salesforce CMS comes with three standard content types: Document, Image, and News. You can also create custom content types for your specific needs, like blog posts or product announcements.

What is an example of a CMS?

Examples of the most widely used open source CMS platforms include: WordPressJoomlaDrupal.

What is the difference between CMS and Knowledge in Salesforce?

Salesforce Knowledge and Salesforce CMS are two powerful tools to author contents and it’s honestly a debate on usecases and its effectiveness. One hand CMS can create the rich content with created once and used in any Digital channels concept. On the other hand Knowledge can facilitate granular level of accessibility.

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