The Salesforce and Live Chat integration lets you create leads and contacts from chats and offline messages. Salesforce Sales Cloud is a platform for managing a sales team and customer relationships. With Salesforce, you have a complete view of your customers including contact information, quotes, notes, and interactions. Salesforce helps you boost productivity by using workflows, which automate your business process. For example, you can automatically assign leads with deals over a certain size to a specific salesperson. Use Salesforce to make data driven decisions.

Social Intents. They offer a live chat application that integrates natively with Microsoft Teams, Zoom, Slack and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.

Provide Incredible Customer Support

Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers.

  • Receive customer support inquiries in Slack or MS Teams
  • Collaborate with the entire team in solving customers problems

Close More Online Sales

Engage potential customers when they need your help, close more deals, and increase online revenue.

  • Connect with customers in real-time with live chat
  • Answer your website visitors questions and increase online sales

Have More Engaging Conversations with Leads and Customers

Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.

  • Engage visitors with proactive live chat triggers
  • Use canned responses to increase response times and help customers better

Social Intents powered our COVID-19 Success Story. Our college was given less than a week’s notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student’s questions every day

Joshua S. – Education Management

What is Social Intents?

Social Intents is a hub of solutions for you and your business. Our easy-to-use, effective services help you to acquire customers, engage visitors on your website – reducing bounce rates and increasing conversions, and kickstart your growth by providing you with private, unbiased feedback.

Here at Social Intents, we strive to push you and your business forward. Our customizable tools can be tailored to you and your needs, our number one goal being your success. The apps and widgets we offer include: a Live Chat that fully integrates with Slack, an Email list builder, a Conversion Popup app, and a Feedback app.

Not a developer?  No problem!  Free of complicated code and confusing tools, our solutions are easy to use and configure, and whenever you get stuck, we’re here to help.

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