The pivotal acquisition of MuleSoft in 2018 marked a significant achievement for Salesforce, introducing a seamless approach to connecting with any system through an extensive array of pre-built connectors. The Anypoint platform, part of MuleSoft, offers a centralized cloud-based system for managing API connections, executing integrations, and overseeing monitoring and reporting.
MuleSoft with its Anypoint platform, is equipped with a broad library of connectors that facilitate integration with Mainframes, ERP systems, and SaaS applications through well-established and templated solutions. Salesforce has recently unveiled Salesforce MuleSoft Composer, a user-friendly and lightweight version designed for administrators that seamlessly integrates within Salesforce.
MuleSoft provides a diverse set of tools to build automations and integrations tailored to various enterprise use cases. Its API-led connectivity approach includes three categories of APIs:
- System APIs: Unlock data from core systems of record within an organization, such as ERP, customer and billing systems, and proprietary databases.
- Process APIs: Define communication between different systems, allowing the orchestration of multiple System APIs to accomplish a specific business process.
- Experience APIs: Expose business capabilities to application developers in a consumable, consistent way, promoting reuse and agility.
MuleSoft’s integration platform enables businesses to connect applications, data, and devices, while Salesforce, a cloud-based customer relationship management (CRM) platform, focuses on enhancing customer relationships.
In the integration process, MuleSoft fetches data from a third-party system, transforms x, y, z data elements, converts the data to JSON, and inserts/upserts it into Salesforce objects. Salesforce then automates further data processing on the saved data, showcasing the synergy between the two platforms in streamlining and optimizing data workflows.