What’s Happening at Salesforce? The Latest on AI, CRM, and Data Innovations OneMagnify and CX Today have collaborated to explore the latest advancements in AI, CRM, and data at Salesforce. The Salesforce suite is evolving rapidly, driven by the emergence of generative AI, large language models, and increasingly diverse customer demands. Discover how Salesforce is
Bridging the Gap Between Data and Decisions One of the biggest challenges in enterprise technology is the fragmentation of data across various systems, commonly referred to as data silos. Salesforce research shows that 81% of IT leaders believe these silos prevent their organizations from fully utilizing data, while 94% of business leaders feel they should
Smartsheet and AWS Collaborate to Enhance AI-Driven Decision-Making with New Amazon Q Business Connector October 8, 2024 — During its annual ENGAGE customer conference, Smartsheet (NYSE: SMAR), the enterprise work management platform, announced a partnership with AWS to introduce a new connector that integrates Smartsheet data with Amazon Q Business. This generative AI-powered assistant can
We’re expanding our commitment to the future of data and analytics with the launch of the Tableau Einstein Alliance, an initiative designed to foster an ecosystem of visionary and innovative partners. These partners will help integrate Agentforce across every facet of analytics, positioning our customers to harness the full potential of AI. The future of
With AI tools becoming increasingly prevalent in workplaces worldwide, the focus has shifted from their novelty to optimizing productivity and effectiveness. AI Agents and Work. At Dreamforce 2024, AI agents were a hot topic, particularly with the launch of Salesforce’s new Agentforce platform. However, Slack also made its mark in the AI space, keen to
With the unprecedented surge in data—expected to grow by 22% this year according to the Salesforce State of Data and Analytics 2023 report—and the rapid evolution of AI, maintaining data quality and security has become more critical than ever. The AI and Information Management 2024 Report highlights that 52% of organizations encountered data quality issues
Salesforce has launched the next generation of Commerce Cloud, delivering a unified platform that connects B2C, DTC, and B2B commerce, along with Order Management, Payments, and more, to drive seamless customer experiences and revenue growth. With these innovations, businesses can scale across digital and physical channels while leveraging trusted AI and enterprise-wide data for smarter
Examples of Data Governance Frameworks Data governance is not a one-size-fits-all approach. Organizations must carefully choose a framework that aligns with their unique goals, structure, and culture. Data is one of an organization’s most valuable assets, and proper governance is key to unlocking its potential. Without a well-designed framework, companies risk poor data quality, privacy
Merchant Cash Advance Solutions: Enhancing Underwriting with Salesforce In today’s fast-paced financial services industry, efficient and effective underwriting is more crucial than ever. Merchant cash advances (MCAs) have emerged as a popular alternative funding option for businesses that might not qualify for traditional loans. This insight explores how integrating Salesforce with MCA software can streamline
Healthcare leaders are increasingly optimistic about the transformative potential of AI and data analytics in the industry, according to a new market research report by Arcadia and The Harris Poll. The report, titled “The Healthcare CIO’s Role in the Age of AI,” reveals that 96% of healthcare executives believe AI adoption can provide a competitive
FREDERICTON, New Brunswick, September 12, 2024 – Introhive, the leading Relationship Intelligence platform, today announced that it is enabling its market leading, AI-Powered Relationship Intelligence for Salesforce Data Cloud empowering clients to understand in real-time the Relationship Intelligence associated with sales Opportunities Bringing Salesforce Data Cloud and AI together for enhanced insights Introhive’s integration brings the
The rapid rise of Software as a Service (SaaS) solutions has led to data silos across different platforms, making it challenging to consolidate insights. Effective data analytics depends on the ability to seamlessly integrate data from various systems by identifying, gathering, cleansing, and combining it into a unified format. AWS Glue, a serverless data integration
Companies are diving into artificial intelligence. Unlocking enterprise AI success depends on four main factors. Tectonic is here to help you address each. Trust is Important-Trust is Everything Data is everything—it’s reshaping business models and steering the world through health and economic challenges. But data alone isn’t enough; in fact, it can be worse than
Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced today its integration with Salesforce Data Cloud to offer AI-driven industry-specific cloud solutions to transform operations and drive competitive advantages for enterprises. Genpact’s integration with Data Cloud will solve issues associated with disconnected and unstructured data, including poor quality,
Salesforce Data Cloud: Debunking Myths and Unveiling Facts If you’ve been active on LinkedIn, attending recent Salesforce events, or even watching a myriad of sporting events, you’ve likely noticed that Salesforce has evolved beyond just CRM. It’s now CRM + DATA + AI. Although Salesforce has always incorporated these elements, with Einstein AI and data
