Process Automation - gettectonic.com
Is Your LLM Agent Enterprise-Ready?
26Nov

Is Your LLM Agent Enterprise-Ready?

Customer Relationship Management (CRM) systems are the backbone of modern business operations, orchestrating customer interactions, data management, and process automation. As businesses embrace advanced AI, the potential for transformative growth is clear—automating workflows, personalizing customer experiences, and enhancing operational efficiency. However, deploying large language model (LLM) agents in CRM systems demands rigorous, real-world evaluations to ensure they meet the complexity and dynamic needs of professional environments.

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November 26, 2024in Data, Enterprise, Salesforce, Salesforce Service Cloud0 Comments
Ready or Not Here AI Agents Come
20Nov

Ready or Not Here AI Agents Come

As organizations embrace the growing presence of AI agents, leaders must address concerns about allowing autonomous systems to operate in sensitive environments. AI agents, often viewed as the future of how enterprises deploy large language models, raise important questions around security and identity management. The rise of agentic AI has been notable in 2024, with

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November 20, 2024in Data, Enterprise, Google, Salesforce0 Comments
Enterprises are Adopting AI-powered Automation Platforms
12Nov

Enterprises are Adopting AI-powered Automation Platforms

The rapid pace of AI technological advancement is placing immense pressure on teams, often leading to disagreements due to the unrealistic expectations businesses have for the speed and agility of new technology implementation. A staggering 88% of IT professionals report that they are unable to keep up with the flood of AI-related requests within their

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November 12, 2024in Agentforce Platform, Artificial Intelligence, Data, Enterprise, Salesforce, Technology0 Comments
AI Agents
30Oct

AI Agents Interview

In the rapidly evolving world of large language models and generative AI, a new concept is gaining momentum: AI agents. AI Agents Interview explores. AI agents are advanced tools designed to handle complex tasks that traditionally required human intervention. While they may be confused with robotic process automation (RPA) bots, AI agents are much more

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October 30, 2024in Generative AI0 Comments
Necessary Salesforce Admin Skills
28Oct

Necessary Salesforce Admin Skills

In 2023, Salesforce Admins created 230,000 objects, generated over 2.7 billion reports monthly, and performed 1 trillion AI predictions weekly. These figures highlight the critical role of an Admin in the Salesforce ecosystem. However, becoming an expert Salesforce Admin requires more than just technical know-how. A blend of both technical and soft skills is essential

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October 28, 2024in Data, Salesforce
Market Insights and Forecast for Quote Generation Software
26Oct

Market Insights and Forecast for Quote Generation Software

Market Insights and Forecast for Quote Generation Software for Salesforce (2024-2031): Key Players, Technology Advancements, and Growth Opportunities A recent research report by WMR delves into the Quote Generation Software for Salesforce Market, offering over 150 pages of in-depth analysis on business strategies employed by both leading and emerging industry players. The study provides insights

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October 26, 2024in Data, Enterprise, Salesforce, Technology
What Should Enterprises Build with Agentic AI?
25Oct

What Should Enterprises Build with Agentic AI?

The rise of agentic AI has dominated recent discussions in enterprise technology, sparking debates over its transformative potential and practical applications. Just weeks ago, few had heard of the term. Now, every tech vendor is racing to stake their claim in this emerging space, positioning agentic AI as the successor to AI co-pilots. While co-pilots assist users

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October 25, 2024in Agentforce Platform, Data, Enterprise, Generative AI, Salesforce, Technology
Life of a Salesforce Admin in the AI Era
18Oct

Life of a Salesforce Admin in the AI Era

The life of Salesforce admins is rapidly evolving as artificial intelligence (AI) becomes integral to business operations. Let’s examine the Life of a Salesforce Admin in the AI Era. By 2025, the Salesforce admin’s role will expand beyond managing CRM systems to include leveraging AI tools to enhance efficiency, boost productivity, and maintain security. While

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October 18, 2024in AI Tools, Artificial Intelligence, Data, Salesforce, Salesforce Einstein
Generative AI Replaces Legacy Systems
15Oct

Generative AI Replaces Legacy Systems

Generative AI Will Overtake Legacy Stack Vendors With the rise of generative AI, legacy software vendors like Appian, IBM, Salesforce, SAP, Pegasystems, IFS, Oracle, Software AG, TIBCO, and UIPath are becoming increasingly obsolete. These vendors represent the old guard, clinging to outdated business process automation systems, while the future clearly belongs to AI-driven innovation. Back

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October 15, 2024in Artificial Intelligence, Data, Enterprise, Generative AI, Salesforce
Real-World AI
06Oct

Real-World AI

Nearly two years after the widespread adoption of generative AI with the launch of ChatGPT, the technology is shifting from experimental phases to real-world implementation. A recent survey by TechTarget’s Enterprise Strategy Group highlights this growing trend, revealing that generative AI adoption has significantly increased over the past year. The firm surveyed 832 professionals globally

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October 6, 2024in Enterprise, Generative AI, Technology
AI and Digital Transformation
02Oct

AI and Digital Transformation

The buzz around AI has become the latest trend, but there’s a deeper truth behind it. While some may joke that AI’s rise means no longer needing to discuss Digital Transformation, the reality is quite the opposite. Communication Service Providers (CSPs) and infrastructure companies that have embraced Digital Transformation are now reaping the rewards of

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October 2, 2024in Salesforce
Bye Klarna
20Sep

Bye Klarna

Fintech firm Klarna is cutting ties with two major enterprise software providers, opting to automate its services using AI, and hints that more cuts could follow. Klarna co-founder and CEO Sebastian Siemiatkowski discussed the move during a recent conference call, as reported by Seeking Alpha. The company has already stopped using Salesforce, a platform that

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September 20, 2024in Salesforce
Citizen Development
06Sep

Citizen Development

As we progress through the era of digital transformation, citizen development has emerged as a key trend in the business landscape. This approach empowers end-users to create their applications, streamlining workflows and reshaping corporate operations. However, like any innovation, citizen development presents both advantages and challenges. In this article, we will explore the benefits, pros

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September 6, 2024in Data, Salesforce Development Services, Salesforce Public Sector Solutions, Technology
Salesforce Nonprofit Cloud Focuses Resources
04Sep

Salesforce Nonprofit Cloud Focuses Resources

The Pancreatic Cancer Action Network (PanCAN) is currently exploring how to harness the AI capabilities within Salesforce’s Nonprofit Cloud to enhance its mission-driven services. Salesforce Nonprofit Cloud Focuses Resources allowing PanCan to focus on cancer. Pancreatic cancer is among the most aggressive and deadly forms of cancer, with a five-year survival rate of just 12.8%

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September 4, 2024in Salesforce for Nonprofits, Salesforce Nonprofit Cloud
2024 AI Glossary
02Sep

2024 AI Glossary

Artificial intelligence (AI) has moved from an emerging technology to a mainstream business imperative, making it essential for leaders across industries to understand and communicate its concepts. To help you unlock the full potential of AI in your organization, this 2024 AI Glossary outlines key terms and phrases that are critical for discussing and implementing

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September 2, 2024in Generative AI
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