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Salesforce

Exploring Setup Pages in Salesforce: Hidden Gems for Admins

Navigating through the multitude of options within a Salesforce org’s Setup can be overwhelming and a continual learning process, and admins might overlook valuable features amidst the vast array of possibilities. While Salesforce setup pages admins are often well-acquainted with their daily tools like report types, Setup might not be the immediate go-to for discovering

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Salesforce

Campaign Monitor and Salesforce

What is the Purpose of Campaign Monitor for Salesforce? With this integration, you’ll no longer need your tech team to manually pull a list or gather data for you before you can create the hyper-targeted emails your subscribers expect. Campaign Monitor makes it radically easy to run professional email marketing campaigns to reach your goals

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Salesforce Order Management

Salesforce Order Management Explained

An Entire Solution for Commerce In addition to both B2B and B2C Commerce Cloud, Salesforce has introduced Order Management, an application constructed on the core Salesforce platform. This application facilitates order fulfillment through automated workflows. What is Salesforce Order Management?  It’s a platform for managing orders, customer records, fulfillment, inventory visibility, payments and invoicing, and

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Cloud First

A Salesforce Architect’s Thoughts on User Experience

The intersection of Sale3sforce User Experience (UX) Design and Architecture in the Salesforce ecosystem is making traction. As User Experience Designer and Strategy Designer certifications were launched by Salesforce, architects are increasingly venturing into UX to create comprehensive and well thought out solutions. This collaboration, emphasizing the importance of user experience, has the potential to

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Snowflake and Salesforce with Embed

Snowflake and Salesforce with Embed

Snowflake has deepened its partnership with investor Salesforce by introducing two tools that seamlessly connect their cloud-native systems. Snowflake and Salesforce with Embed. These integrations empower customers to export Salesforce data to Snowflake and analyze it using Salesforce’s Einstein Analytics and Tableau applications. The overarching goal is to provide enterprises with a unified repository for

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Salesforce AppExchange

Implementing Tools From AppExchange Salesforce

How to install Salesforce AppExchange tools.  Salesforce AppExchange tools are great applications to extend your Salesforce instance. The AppExchange is full of solutions that allow you to easily add extended capabilities to your Salesforce org. Note that you’ll need the permission “Download AppExchange Packages” to do this.  Many organizations will have their Salesforce Administrator or

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Talkdesk Dialer for Salesforce

Talkdesk Dialer for Salesforce

Forge Meaningful Customer Connections with Talkdesk Proactive Outbound Engagement™-Talkdesk Dialer for Salesforce Talkdesk Proactive Outbound Engagement™ is a comprehensive suite of outbound voice and digital capabilities integrated into the Talkdesk CX Cloud™ contact center platform. This suite includes versatile dialing modes tailored for every scenario, such as Talkdesk Preview Dialer, Talkdesk Dialer, Advanced Dialer, Talkdesk

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persist campaign data

Persist Campaign Data

This tag stores data in both the page referrer and URL parameters within a browser cookie. This cookie proves useful, particularly on conversion pages or when user consent has been obtained, allowing the session to be correctly attributed to the relevant campaign. Furthermore, this template offers a solution to the rogue referral issue. By enabling

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Salesforce Trailheads

Salesforce Trailheads

Salesforce (or “sforce”) is open to all, whether you’re an admin, user, or developer, with dedicated learning paths available for each role. Salesforce Trailheads Trails are curated learning journeys consisting of modules and projects, designed to guide users through various topics, develop relevant skills, and gain hands-on experience with Salesforce products. Modules break down complex

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Summary Formulas and Row Level Formulas

Summary Formulas and Row Level Formulas

Salesforce report formulas serve various purposes, from grouping records to performing calculations and comparing data. In the Salesforce Report Builder, you’ll encounter two distinct types of formulas: Summary Formulas and Row-Level Formulas. Although they may sound similar, they serve different functions. Summary Formulas operate across multiple records, displaying their results at the bottom of a

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AI in Sales Enablement

When it comes to integrating artificial intelligence (AI) into the workplace, the question isn’t whether but when. The rapid expansion of AI technology, particularly generative AI, has ushered in a new era filled with both opportunities and uncertainties. Many organizations are grappling with how to harness these technological advancements and whether AI will replace human

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Secure and Compliant Data Sharing With Grantmaking PSS

Secure and Compliant Data Sharing With Grantmaking PSS

Control and Monitor Data Sharing with Compliant Data Sharing in Salesforce Compliant Data Sharing in Salesforce allows administrators and grant managers to control and monitor data sharing within Experience Cloud and CRM without needing to write complex code. By enabling and configuring this feature for specific objects, CRM and Experience Cloud users can seamlessly share

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Talkdesk Dialer for Salesforce

Talkdesk Dialer for Salesforce

Talkdesk Dialer for Salesforce™ Guide Compatibility and ConfigurationTalkdesk Dialer for Salesforce™ is fully compatible with the Conversations app. It is crucial for the dialer to recognize the agent’s login session in the Salesforce Connector, also known as Salesforce’s phone widget or phone CTI. Ensure this connection is correctly configured by following the instructions in the

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Salesforce Marketing Cloud Journey Builder

Entry Sources in Salesforce Journey Builder

Journey Builder in Salesforce Marketing Cloud serves as a tool enabling digital marketers to craft personalized customer journeys by triggering specific actions based on individual customer behavior. Entry sources in Salesforce Journey Builder send customers on a customized journey. The entry source within Journey Builder signifies the starting point of a customer’s journey, determining how

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