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IntraEdge Higher Education

IntraEdge Higher Education

PHOENIX–(BUSINESS WIRE)–IntraEdge, Inc., a leading global technology products and services provider, recently announced its expanded investment in itsHigher Education division with the addition of new leadership to bolster their Salesforce service offerings. The new leaders each possess over 20 years of higher education experience and have a proven track record of building innovative and high

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Large and Small Language Models

Large and Small Language Models

Understanding Language Models in AI Language models are sophisticated AI systems designed to generate natural human language, a task that is far from simple. These models operate as probabilistic machine learning systems, predicting the likelihood of word sequences to emulate human-like intelligence. In the scientific realm, the focus of language models has been twofold: While

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Create Delightful Experiences

Create Delightful Experiences

Ever had one of those unexpected moments when you reach out to customer service to resolve an issue, and by the end of the conversation, you’ve ended up purchasing something new—and actually feel good about it? Salesforce can help you Create Delightful Experiences. It’s those delightful experiences—when a company truly understands you—that make all the

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E-Commerce Platform Improvement

E-Commerce Platform Improvement

Section I: Problem Statement CVS Health is continuously exploring ways to improve its e-commerce platform, cvs.com. One potential enhancement is the implementation of a complementary product bundle recommendation feature on its product description pages (PDPs). For instance, when a customer browses for a toothbrush, they could also see recommendations for related products like toothpaste, dental

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on Nonprofit Cloud

Mark Becker on Nonprofit Cloud

In May 2023, Salesforce released a new CRM offering called the Nonprofit Cloud. Since then, Salesforce has continued to roll out new products and functionality within Nonprofit Cloud. This article originally appeared in Nonprofit Pro. If your nonprofit uses the Salesforce Nonprofit Success Pack (NPSP) or is considering a move to the Nonprofit Cloud, you might be interested

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Alation Strengthens Data Cloud

Alation Strengthens Data Cloud

REDWOOD CITY, Calif., Sept. 10, 2024 (GLOBE NEWSWIRE) — Alation Inc., the data intelligence company, today announced a partnership with Salesforce (NYSE: CRM) to deliver trusted, governed data across the enterprise. Alation provides a bidirectional integration that seamlessly delivers data governance and end-to-end lineage within Salesforce Data Cloud, enabling organizations to harness the power of metadata for faster, more confident decision-making while

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Boostr and Salesforce

Boostr and Salesforce

Boostr’s Automated OMS and Salesforce Media Cloud Aim to Deliver an AI-Powered Full-Service Advertising Management Solution NEW YORK, Sept. 12, 2024 /PRNewswire-PRWeb/ — Boostr, a leading advertising management platform for media companies, today announced that it’s teaming up with Salesforce, the #1 AI CRM, on a new integration that aims to transform the way media and entertainment companies manage

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Outlook Offline Access

Outlook Offline Access

The upcoming Outlook app update will introduce offline access, allowing users to open the app without needing an internet connection, a feature previously unavailable. Offline access was limited to instances where the app was already running and lost its connection. Additionally, starting this December, the app will automatically synchronize calendars when transitioning between the classic

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Challenges for Rural Healthcare Providers

Challenges for Rural Healthcare Providers

Rural healthcare providers have long grappled with challenges due to their geographic isolation and limited financial resources. The advent of digital health transformation, however, has introduced a new set of IT-related obstacles for these providers. EHR Adoption and New IT Challenges While federal legislation has successfully promoted Electronic Health Record (EHR) adoption across both rural

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Introhive Relationship Intelligence Platform

Introhive Relationship Intelligence Platform

FREDERICTON, New Brunswick, September 12, 2024 – Introhive, the leading Relationship Intelligence platform, today announced that it is enabling its market leading, AI-Powered Relationship Intelligence for Salesforce Data Cloud empowering clients to understand in real-time the Relationship Intelligence associated with sales Opportunities Bringing Salesforce Data Cloud and AI together for enhanced insights Introhive’s integration brings the

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Generative AI is Not AI

Generative AI is Not AI

Generative AI (GenAI) has become a powerhouse in today’s technology landscape. From boardrooms to startups, everyone is eager to label their products and services as “Powered by AI.” But the real question is: how much value is it truly adding? A common misconception is that GenAI equates to AI as a whole. In reality, AI

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AI-Driven Chatbots in Education

AI-Driven Chatbots in Education

As AI-driven chatbots enter college courses, the potential to offer students 24/7 support is game-changing. However, there’s a critical caveat: when we customize chatbots by uploading documents, we don’t just add knowledge — we introduce biases. The documents we choose influence chatbot responses, subtly shaping how students interact with course material and, ultimately, how they

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Salesforce Healthcare and AI

Salesforce Healthcare and AI

The Healthcare Industry’s Digital Transformation: An Opportunity Unveiled – Salesforce Healthcare and AI Historically, the healthcare sector has lagged behind in technology adoption, particularly software. It consistently invests less in IT and software compared to other industries, relying heavily on manual processes and outdated tools like faxes and phone calls. Unlike other sectors where platforms

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Oracle Fusion Cloud

Oracle Fusion Cloud

Oracle has unveiled over 50 role-based AI agents in the Oracle Fusion Cloud Applications Suite as of Wednesday. This suite offers a range of applications designed to help enterprises manage various functions. The newly introduced AI agents aim to assist employees and managers by automating business processes. According to Oracle executives at the CloudWorld 2024

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Salesforce Org Merge Risks

Salesforce Org Merge Risks

Managing Multiple Salesforce Instances: Challenges and Solutions For growing enterprises, managing multiple Salesforce instances can be a significant challenge. Each instance may house critical business data and processes, which often need to be consolidated, particularly during mergers, acquisitions, or different stages of Salesforce adoption. This consolidation is essential to reduce operating costs and enhance efficiency.

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