The U.S. House of Representatives has passed the bipartisan BIOSECURE Act, targeting Chinese biotech firms such as WuXi AppTec and WuXi Biologics as national security risks. The legislation restricts American companies from partnering with these firms, potentially disrupting the drug supply chain. Bipartisan SupportThe bill passed with a strong majority of 306-81, garnering support from
Rearranging Dashboard Layout in Marketing Cloud Engagement You can customize the layout of your Social Studio dashboards by rearranging the cards in any tile order for dashboards you own. Important Update Salesforce will retire the Social Studio family of products on November 18, 2024. After this date, customers will no longer have access to Social
How to Force a Refresh of the Einstein Next Best Action Component User Question: “Hi folks, is there a way to force a refresh of the Einstein Next Best Action component in the service console? I tried re-executing my recommendation strategy flow, but the recommendation didn’t change, even though the flow picked a new one.
Sprout Social Announces Integration with Salesforce Agentforce for Service Cloud Sprout Social (SPT) has unveiled a new integration with Salesforce’s (CRM) Agentforce assistant for Service Cloud. This partnership enables joint customers of Salesforce Service Cloud and Sprout Social to gather customer insights from social media and take proactive action to enhance customer experiences. These updates
Healthcare leaders are increasingly optimistic about the transformative potential of AI and data analytics in the industry, according to a new market research report by Arcadia and The Harris Poll. The report, titled “The Healthcare CIO’s Role in the Age of AI,” reveals that 96% of healthcare executives believe AI adoption can provide a competitive
Time is often equated with money, and that couldn’t be more accurate. These Work Easing Google AI Extensions will give you back some time. Time is an invaluable asset, essential for managing both work and life. Many find themselves overwhelmed with tasks, constantly battling stress and exhaustion due to a lack of time. This was
Salesforce Flow and Validation Rules are essential tools that every Salesforce admin frequently uses. In certain scenarios, you may need to create Flows or Validation Rules specifically for the Salesforce mobile app or exclude them from it. Additionally, you might want to implement different logic depending on whether the user is on the mobile app
Simplifying Secure Data Access Across Clouds In today’s data-driven world, secure and prompt access to information is crucial. However, with critical analytics data spread across various cloud vendors, achieving this expediency can be challenging. Cross-cloud zero-copy data sharing doesn’t have to be complex. By leveraging your Autonomous Database, you can swiftly establish secure data sharing
Slack has introduced a personality quiz, inspired by BuzzFeed-style formats, to understand how modern office workers interact with AI tools. Based on a survey of 5,000 full-time desk workers across six countries, the quiz categorizes users into five distinct groups based on their engagement with generative AI. From “The Rebel” to “The Maximalist,” these personas
Salesforce has introduced two advanced AI models—xGen-Sales and xLAM—designed to enhance its Agentforce platform, which seamlessly integrates human agents with autonomous AI for greater business efficiency. xGen-Sales, a proprietary AI model, is tailored for sales tasks such as generating customer insights, summarizing calls, and managing pipelines. By automating routine sales activities, it enables sales teams
Fueled by the availability of chatbot interfaces like Chat-GPT, generative AI has become a key focus across various industries, including healthcare. Many electronic health record (EHR) vendors are integrating the technology to streamline administrative workflows, allowing clinicians to focus more on patient care. Whether you see EHR adoption as easy or challenging, the Impact of
Cloud Computing in Healthcare: Ensuring HIPAA Compliance Amid Growing Adoption As healthcare organizations increasingly turn to cloud computing for scalable and accessible IT services, ensuring HIPAA compliance remains a top priority. The global healthcare cloud computing market is projected to grow from $53.8 billion in 2024 to $120.6 billion by 2029, according to a MarketsandMarkets
Liberty Bank, based in Middletown, Connecticut, announced on September 5th an expanded partnership with Salesforce, the world’s leading AI-powered CRM platform, to enhance its customer engagement efforts. By integrating Salesforce’s Financial Services Cloud, Marketing Cloud, MuleSoft, and Salesforce Shield, Liberty Bank aims to deliver more personalized, efficient, and enriched services. This strategic investment will further
PHOENIX–(BUSINESS WIRE)–IntraEdge, Inc., a leading global technology products and services provider, recently announced its expanded investment in itsHigher Education division with the addition of new leadership to bolster their Salesforce service offerings. The new leaders each possess over 20 years of higher education experience and have a proven track record of building innovative and high
Understanding Language Models in AI Language models are sophisticated AI systems designed to generate natural human language, a task that is far from simple. These models operate as probabilistic machine learning systems, predicting the likelihood of word sequences to emulate human-like intelligence. In the scientific realm, the focus of language models has been twofold: While
