02Oct
Anthropic’s New Approach to RAG
advanced RAG methodology demonstrates how AI can overcome traditional challenges, delivering more precise, context-aware responses while maintaining efficiency and scalability.
01Sep
Winter 25 for Marketing
The Salesforce Winter ’25 release introduces a range of innovative tools and enhancements tailored to elevate marketing strategies. Whether your focus is on personalization, database management, or campaign automation, these new features are designed to help you excel in the fast-paced world of digital marketing. Here’s a look at the top five marketing features in
07Aug
SearchGPT and Knowledge Cutoff
Tackling the Knowledge Cutoff Challenge in Generative AI In the realm of generative AI, a significant hurdle has been the issue of knowledge cutoff—where a large language model (LLM) only has information up until a specific date. This was an early concern with OpenAI’s ChatGPT. For example, the GPT-4o model that currently powers ChatGPT has
21May
Connections and State of AI
Salesforce Unveils Latest State of Marketing Study Ahead of Annual Connections Conference CHICAGO, May 21, 2024 – As Salesforce gears up for its annual Connections marketing and commerce conference, the company has released the ninth edition of its State of Marketing study. This year’s conference, themed around AI, marketing, and commerce, sets the stage for
24Mar
Account Engagement Marketing Attribution
Marketing Attribution has been a contentious topic among marketers. Account Engagement Marketing Attribution is just one platform where it is discussed. The two distinct viewpoints: One perspective suggests caution in interpreting current attribution data, emphasizing its limitation to the information available at the point of conversion. Conversely, another viewpoint advocates for utilizing available data rather
17Mar
What is Campaign Infuence in Salesforce?
Campaign Influence is a tool designed to allocate success attribution to influential campaigns, with two available versions: Campaign Influence 1.0 for Salesforce Classic, and Customizable Campaign Influence for both Classic and Lightning Experience. Campaign Infuence in Salesforce. Customizable Campaign Influence in Salesforce facilitates revenue attribution through standard and custom models, which can be updated manually
28Feb
How Einstein Assistant for Account Engagement Works
Einstein Assistant brings cutting-edge AI functionality to Salesforce’s Account Engagement, enhancing the creation of marketing assets like landing pages, forms, and emails by providing intelligent content recommendations. With the Spring ’24 release, these advanced AI features are now available in the Account Engagement Advanced and Premium editions, leveraging generative AI to streamline asset creation. Key
22Dec
Marketing Cloud Growth and Advanced Editions
While Growth Edition is tailored to small businesses looking to get started with robust marketing automation, Advanced Edition caters to companies that need more sophisticated tools to scale personalization efforts, improve customer engagement, and streamline workflows. It offers additional features, including real-time journey testing, predictive AI for customer scoring, and advanced SMS capabilities, allowing businesses to enhance every touchpoint with their customers.
03Dec
Customizable Campaign Influence
How Customizable Campaign Influence Works Customizable Campaign Influence in Salesforce enables businesses to track and assign revenue share to campaigns using both standard and custom attribution models. These models can be updated manually or through automated processes. By adding Customizable Campaign Influence data to related lists and reports, sales teams can better understand which campaigns
08Nov
MC Personalization Tips and Tricks
Salesforce Marketing Cloud Personalization, formerly Interaction Studio, offers incredible power for personalization. MC Personalization Tips and Tricks below will help you level up your game. Einstein Recipes: Enhancements and Challenges Multiple Dimensional Variations for Products in Einstein Recipes Einstein Recipes offer powerful and flexible tools for creating recommendations. However, the fourth step, Variations, falls short
21Jul
Campaign Influence in Salesforce with Customization
There are various marketing attribution models available to measure how different digital touchpoints influence revenue, including First Touch, Last Touch, Linear, and U Shape. Campaign Influence in Salesforce with Customization options from Heeet are worth looking into. Heeet enables you to easily configure revenue attribution calculations to suit your needs. Let’s consider an example user
25Apr
Shifting KPIs With Real-Time Intelligence
Marketing without metrics is akin to driving blindfolded. To gauge the effectiveness of their efforts, marketers are investing in analytics capabilities to gain a precise understanding of how their messages, campaigns, and marketing expenditures impact their objectives. The ability to swiftly unlock these insights empowers marketers to promptly address customer needs and make well-informed decisions
11Oct
Attribution with Google Tag Manager and Custom Code
Utilizing Google Tag Manager with Custom Code If you’re already using Google Tag Manager (GTM) on your website, you can leverage it to store UTM parameters in a browser cookie. This stored data can then be extracted and populated into hidden form fields, which are sent to Salesforce upon form submission. Attribution with Google Tag
20May
Salesforce Queues Explained
A Comprehensive Guide to Salesforce Queues Salesforce Queues play a pivotal role in streamlining the prioritization, distribution, and assignment of records among teams with shared workloads. This guide provides step-by-step instructions for setting up your initial queue. For utilizing queues for distribution. Read on for Salesforce Queues. Understanding Salesforce Queues Role Salesforce Queues enable users
23Feb
Salesforce Campaigns Unleashed
Salesforce Campaigns Unleased. Salesforce Campaigns serve as a vital tool for marketers within Salesforce, acting as a central hub for managing campaign recipients, engagement, budget, and ROI. While they might initially appear straightforward, deeper exploration reveals their intricate connections within your Salesforce ecosystem. Harnessing Salesforce Campaigns to their full potential is key, yet many users
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