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Salesforce and Firmable

Salesforce and Firmable

Firmable Launches Salesforce Integration to Enhance CRM Workflows Firmable has unveiled its latest integration with Salesforce, further expanding its CRM ecosystem to support over 20,000 Salesforce users across Australia. By embedding its extensive Australian dataset directly into Salesforce, Firmable empowers businesses to optimize workflows, improve productivity, and elevate their sales and marketing efforts. This integration

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Being AI-Driven

Being AI-Driven

Imagine a company where every decision, strategy, customer interaction, and routine task is enhanced by AI. From predictive analytics uncovering market insights to intelligent automation streamlining operations, this AI-driven enterprise represents what a successful business could look like. Does this company exist? Not yet, but the building blocks for creating it are already here. To

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Market Insights and Forecast for Quote Generation Software

Market Insights and Forecast for Quote Generation Software

Market Insights and Forecast for Quote Generation Software for Salesforce (2024-2031): Key Players, Technology Advancements, and Growth Opportunities A recent research report by WMR delves into the Quote Generation Software for Salesforce Market, offering over 150 pages of in-depth analysis on business strategies employed by both leading and emerging industry players. The study provides insights

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Transform Customer Experience

Transform Customer Experience

In today’s AI-driven business environment, customer experience (CX) has evolved from being a buzzword to a critical factor in determining success. It’s no longer enough for businesses to offer high-quality products or excellent service alone—today’s customers are always online, engaged, and seeking the most convenient, relevant, and enjoyable experiences. This is where Salesforce Data Cloud

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Life of a Salesforce Admin in the AI Era

Life of a Salesforce Admin in the AI Era

The life of Salesforce admins is rapidly evolving as artificial intelligence (AI) becomes integral to business operations. Let’s examine the Life of a Salesforce Admin in the AI Era. By 2025, the Salesforce admin’s role will expand beyond managing CRM systems to include leveraging AI tools to enhance efficiency, boost productivity, and maintain security. While

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Salesforce Success Story

Case Study: Children’s Hospital Use Cases

In need of help to implement requisite configuration updates to establish a usable data model for data segmentation that supports best practices utilization of Marketing Cloud features including Contact Builder, Email Studio and Journey Builder.

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Build Launch and Track Campaigns

Build Launch and Track Campaigns

Revolutionizing Campaigns: How Marketing Agents Empower Your Marketing Team Marketing agents are transforming how businesses create, launch, and track campaigns—delivering better results while boosting internal team productivity and cohesion. With the power of AI and data, these agents act as collaborative partners, enhancing marketing efficiency and creativity in unprecedented ways. A Smarter Approach to Campaign

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Salesforce Einstein Conversation Mining

Salesforce Einstein Conversation Mining

What Is Salesforce Einstein Conversation Mining? Imagine truly understanding your customers—knowing what drives their satisfaction, common reasons for support requests, and more. That’s the power of Einstein Conversation Mining (ECM). This AI-powered tool leverages customer interactions—via chats, emails, or calls—to uncover valuable insights. By analyzing these conversations, ECM helps businesses identify patterns, track sentiment, and

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Predictive Analytics

Predictive Analytics in Salesforce

Predictive Analytics in Salesforce: Enhancing Decision-Making with AI In an ever-changing business environment, companies seek tools to forecast trends and anticipate challenges, enabling them to remain competitive. Predictive analytics, powered by Salesforce’s AI capabilities, offers a cutting-edge solution for these needs. In this guide, we’ll explore how predictive analytics works and how Salesforce empowers businesses

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Salesforce AI Evolves with the Generative AI Landscape

Salesforce AI Evolves with the Generative AI Landscape

Salesforce AI: Powering Customer Relationship Management Salesforce is a leading CRM solution that has long delivered cutting-edge cloud technologies to manage customer relationships effectively. In recent months, the platform has further advanced with the integration of generative AI and AI-powered features, primarily through its AI engine, Einstein. Salesforce AI Evolves with the Generative AI Landscape.

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