UX Design Trends 2024

March 8, 2024in Salesforce

Navigating Design Trends: AI, Discovery, Accessibility, and Collaboration. Salesforce UX Design Trends 2024.

As we reflect on the past year and look ahead, design trends are emerging, signaling a pivotal moment in the intersection of creativity, usability, and AI. For developers, admins, architects, and business leaders, understanding these trends is crucial in shaping the future. Here are the four design trends steering this transformative journey:

Treat AI as a New Class of User:
- Salesforce User Experience (UX) Designer certification is evolving to address the impending age of autonomous agents.
- Designers must envision robust user scenarios as AI progresses, setting clear boundaries for human-AI collaboration.
- Effective communication with AI involves crafting precise prompts, emphasizing context, examples, and parameters.
Understand How AI Tools Accelerate Discovery:
- AI streamlines the discovery phase, reducing time spent on research, material review, and problem definition.
- Tools like ChatGPT aid sentiment analysis, quote extraction, and even persona story creation, enhancing the design process.
- Experimentation with AI in various team processes requires a commitment to accessibility from the outset.
Accessibility and Inclusion are Non-negotiable:
- Addressing accessibility issues and bias is imperative, with AI amplifying these concerns.
- Compliance with Web Content Accessibility Guidelines (WCAG 3.0) and legal standards is crucial for digital designs.
- Salesforce Lightning Design System (SLDS) incorporates accessibility features, saving time for designers and developers.
Designers and Developers are Closing the Gap:
- The convergence of design and development intensifies, especially with the integration of AI.
- Collaboration between designers and developers is essential for creating not just functional but highly usable products.
- The SLDS component library on Figma exemplifies the synergy, offering the potential for streamlined UI-to-code generation.

As we move forward, these design trends signify a paradigm shift, emphasizing the significance of AI, streamlined discovery, accessibility, and the growing collaboration between designers and developers. Navigating this transformative landscape requires an adaptable mindset and a commitment to ethical, inclusive design practices from the outset.

When you work with Tectonic we take all these considerations to mind as we design or re-design your Salesforce org. Contact Tectonic today.

UX Design Trends 2024