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Marketing Cloud Engagement

Salesforce Distributed Marketing Content

Salesforce Distributed Marketing Content empowers you to extend dynamic content to dispersed teams, fostering safe and efficient interaction with that content. Integrate one or more Distributed Marketing Content Blocks seamlessly with standard or custom content areas to facilitate collaborative moments within branded email messages. For instance, enable users to personalize holiday cards with personal notes

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Custom Copilot Actions

Custom Copilot Actions

How to Create a Custom Copilot Action Custom Copilot Actions allow you to extend Copilot’s functionality within Salesforce, enabling users to perform tasks specific to your business needs. By utilizing invocable Apex classes, autolaunched flows, and prompt templates, you can build custom actions tailored to your organization’s requirements. Extend your unified copilot with custom actions.

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Campaign Infuence in Salesforce

What is Campaign Infuence in Salesforce?

Campaign Influence is a tool designed to allocate success attribution to influential campaigns, with two available versions: Campaign Influence 1.0 for Salesforce Classic, and Customizable Campaign Influence for both Classic and Lightning Experience. Campaign Infuence in Salesforce. Customizable Campaign Influence in Salesforce facilitates revenue attribution through standard and custom models, which can be updated manually

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Learning AI

AI Success is a Team Sport

The contemporary workplace is currently experiencing a profound transformation. The Future of Jobs Report from the World Economic Forum predicts that AI will replace approximately 85 million jobs by 2025, while concurrently generating around 97 million AI-related jobs. AI Success is a Team Sport and will require hiring and training people. This significant shift necessitates

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LLMs Beyond Generative AI

LLMs Beyond Generative AI

Beyond Text Generation: The Versatile Capabilities of Large Language Models While large language models (LLMs) and generative AI have dominated the conversation over the past year, the spotlight has largely been on their text generation capabilities. There’s no denying the value of LLMs in generating answers to questions. However, focusing solely on this use case

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CPQ Called in Salesforce

Hidden Power of Salesforce CPQ

If you’ve integrated Salesforce CPQ into your operations but feel your sales reps aren’t maximizing its potential, you’re not alone. The Hidden Power of Salesforce CPQ cab be hard to grasp. This versatile tool offers fantastic support for creating accurate customer quotes, yet its extensive feature set might go underutilized. In this article, we’ll delve

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Prompt Decomposition

Prompt Decomposition

Optimizing Generative AI: Overcoming Adoption Barriers Through Prompt Decomposition Understand and Control Every Element of Your Workload Prompt Decomposition decompose the task into steps that focus on age date and interest allowing for accurate recommendations based on predefined test cases. Challenges in Scaling Generative AI As Generative AI Specialist at AWS, Iweve worked with over

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Salesforce and Snowflake

Is Snowflake a Data Cloud?

Is Snowflake recognized as a data cloud? Certainly, Snowflake stands as an encompassing platform integral to the Data Cloud. Uniquely designed for global connectivity, it empowers businesses to navigate diverse data types and scales, accommodating various workloads and fostering seamless data collaboration. Globally, over 400 million SaaS data sets often remain isolated in cloud storage

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FigJam AI

FigJam AI

Recently Edward Chechique explained FigJam AI, an AI flowchart generator. Below is a summary of this article originally published at uxdesign.cc Over the past three years, the author has extensively researched and tested how product designers can use generative AI technology to improve efficiency and accuracy in their design workflows. Although this journey is still

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Use Salesforce Einstein Copilot

Use Salesforce Einstein Copilot

In tandem with Microsoft introducing its Copilot solution and fueled by generative AI. Salesforce is leveraging the capabilities of Large Language Models (LLMs) to empower professionals in sales, marketing, and customer service. Use Salesforce Einstein Copilot. As an extension of Salesforce’s existing suite of Einstein AI features, the company unveiled “Einstein 1” this year—an advanced

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Customized Conversational AI Assistant

Customized Conversational AI Assistant

Create and Customize a Conversational AI Assistant for CRM Einstein Copilot is your all-in-one CRM AI assistant, seamlessly integrated into every Salesforce application. It empowers teams to accelerate tasks with intelligent actions, deploy conversational AI with built-in trust, and easily scale a unified copilot across your organization. Customized Conversational AI Assistant. Einstein 1 Studio Customize

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2024 outlook for customer service

The 2024 Outlook for Customer Service

The cornerstone of upcoming customer service success lies in grasping the contemporary expectations of customers—an experience that is both personalized and interconnected. However, the challenge is to maintain a delicate equilibrium between productivity and cost efficiency without compromising the quality of service. The solution lies in adeptly harnessing the appropriate technology. Looking forward to the

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Developing Your AI Workforce in the Public Sector

Even the most advanced and technically robust AI solutions can only achieve their full potential with a dedicated team proficient in their utilization. Developing Your AI Workforce in the Public Sector has some primary challenges. Key considerations include: This insight delves into the composition of an Integrated Product Team, strategies for assembling and overseeing AI

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