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Announcing Marketing Cloud Engagement

Announcing Marketing Cloud Engagement

Rebranding initiatives are a powerful tool for companies to continuously enhance their products, showcasing a commitment to ongoing innovation and...

get-adminby get-admin March 12, 2024 11 Min read
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Use Salesforce Einstein Copilot

Use Salesforce Einstein Copilot

In tandem with Microsoft introducing its Copilot solution and fueled by generative AI. Salesforce is leveraging the capabilities of Large...

get-adminby get-admin March 12, 2024 3 Min read
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The 2024 Outlook for Customer Service

The 2024 Outlook for Customer Service

The cornerstone of upcoming customer service success lies in grasping the contemporary expectations of customers—an experience that is both personalized...

get-adminby get-admin March 11, 2024 3 Min read
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Developing Your AI Workforce in the Public Sector

Developing Your AI Workforce in the Public Sector

Even the most advanced and technically robust AI solutions can only achieve their full potential with a dedicated team proficient...

get-adminby get-admin March 10, 2024 6 Min read
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Public Cloud Infrastructure with Hyperforce

Public Cloud Infrastructure with Hyperforce

Drive Expansion in New Territories-Public Cloud Infrastructure with Hyperforce Hyperforce offers rapid activation of a new local presence in regions...

get-adminby get-admin March 9, 2024 2 Min read
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UX Design Trends 2024

UX Design Trends 2024

Navigating Design Trends: AI, Discovery, Accessibility, and Collaboration. Salesforce UX Design Trends 2024. As we reflect on the past year...

get-adminby get-admin March 8, 2024 2 Min read
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Service and Generative AI

Service and Generative AI

Customer service organizations are currently grappling with formidable challenges, as service agents contend with unprecedented case volumes and customers increasingly...

get-adminby get-admin March 8, 2024 3 Min read
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Embed Einstein Copilot

Embed Einstein Copilot

We've all been hearing about Einstein, Salesforce's AI, for some time now. At Trailblazer DX yesterday we learned a whole...

get-adminby get-admin March 7, 2024 3 Min read
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Data Management and Data Maturity

Data Management and Data Maturity

Data Management and Data Maturity: Generative AI Raises Concerns About Data Ethics and Equity Harnessing the capabilities of generative AI...

get-adminby get-admin March 7, 2024 2 Min read
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Einstein Trust Layer Explained

Einstein Trust Layer Explained

The Einstein Trust Layer, seamlessly integrated into the Salesforce Platform, serves as a secure AI architecture designed to meet enterprise...

get-adminby get-admin March 7, 2024 2 Min read
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Dynamic Apps and Intake Forms for Public Sector

Dynamic Apps and Intake Forms for Public Sector

Utilize dynamic apps and intake forms using omniscript in public sector solutions with Salesforce. Develop guided application and intake forms...

get-adminby get-admin March 6, 2024 3 Min read
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Salesforce Announces Advances in Public Sector Solutions

Salesforce Announces Advances in Public Sector Solutions

Explore the diverse new ways in which advances in Public Sector Solutions revolutionize the provision of public services. Establish interactive...

get-adminby get-admin March 5, 2024 3 Min read
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Salesforce Insights

Managing Your Nonprofit with NGO Tools from Salesforce-Salesforce Insights

SALESFORCE INSIGHTS

Tectonic is the premier global big data analytics, marketing automation, customer relationship management, and cloud consulting services provider headquartered in Denver. We serve clients across all industries and around the world.

Case Study: Tribal Nation Resorts and Casinos-Hospitality and Gaming-Salesforce Service/Marketing Clouds

Transforming Player Development & Marketing Automation: Hospitality and Gaming-Salesforce Service/Marketing Clouds Create a 360 Degree view of their players to build loyalty and drive sales increase across Tribal Nations three Casinos using data and segmentation. Marketing Cloud Service Cloud Hospitality and Gaming-Salesforce Service/Marketing Clouds Tribal Nation with 3 Casinos, 2 Hotels and 1 Golf Course. 

Tectonic’s Successful Salesforce Track Record

Salesforce Technology Services Integrator – Tectonic has successfully delivered Salesforce in a variety of industries including Public Sector, Hospitality, Manufacturing, and Health Life Sciences.  Read on about Tectonic’s successful Salesforce track record. Our primary focus is assisting clients with their Salesforce needs to solve business challenges.  We work at the intersection of CRM, Marketing, Big

Why Managed Salesforce Services

Utilizing a managed services program for Salesforce can offer numerous benefits to your company: By hiring experts on a fixed hourly basis instead of full-time, you can pay for actual work hours, eliminating delays and downtime. This flexible agreement model is a preferred choice for businesses and contributes to reducing operational costs. Depending upon your

Integration With Salesforce

What is Salesforce Integration? Integration is the process of establishing connections between two or more applications within an enterprise system. In many cases, these applications are not inherently designed to function together seamlessly. In other words, they don’t know how to talk to each other. They may not map or recognize or categorize data in

What is Cybersecurity?

When we hear the term “cybersecurity,” images of hackers in dimly lit rooms breaching digital fortresses may come to mind. However, the reality of cybersecurity is intricate and multifaceted. Digital thieves capturing credit card numbers and going on shopping sprees put consumers and companies at risk.  While threats can emanate from cunning hackers, they also arise

Salesforce Quickstarts

What are Salesforce Quickstarts? Salesforce Quickstarts are ideal for individual departments or small sales and customer services teams looking to maximize their Salesforce experience right from the beginning. These packages, also known as Salesforce Jumpstarts, are comprehensive solutions encompassing everything from initial setup and configuration to training and support. They are particularly suitable for small
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