Pindrop Expands Deepfake Detection with New Tool On Thursday, voice authentication vendor Pindrop expanded its deepfake detection capabilities with the preview release of Pindrop Pulse Inspect, a tool designed to detect AI-generated speech in digital audio files. This new tool builds on Pindrop’s earlier launch of Pindrop Pulse at the start of the year. While
The Rise of AI-Powered Copilots in the Workplace: The New Age of Office Helpers As more businesses embrace AI tools, the tech world is buzzing with a new kind of office assistant: the AI-powered copilot. These digital sidekicks are here to revolutionize how we interact with information—think of them as the high-tech, caffeine-free version of
Harnessing AI for Enhanced Sales and Service: The Role of Data Organizations are racing to leverage AI to enhance their sales and service experiences. The Role of Data to Harness AI cannot be underestimated. However, great AI solutions rely on quality data. Traditionally, companies have managed structured data—neatly organized into rows and columns, such as
Salesforce Maintenance and Instance Refresh FAQs In addition to the three major releases each year, Salesforce continuously enhances our application infrastructure to better serve our customers. Impact on Salesforce Org During Maintenance. We post scheduled maintenance details on trust.salesforce.com, which provides a forward 12-month view. To minimize the impact of maintenance windows, we have implemented
AI is undoubtedly a generational change in software, with its full trajectory still unpredictable. There is a perceived divide between the “Haves” and “Have Nots.” Companies like OpenAI, Microsoft, and Databricks are seen as understanding AI’s potential, with Nvidia providing the necessary hardware support. Many hot start-ups are Gen AI native, continuing to attract unicorn
According to Gartner®, by 2028, 75% of enterprises will view the backup of SaaS applications as a critical necessity, up from just 15% in 2024. Salesforce, a key CRM tool for many of the world’s largest organizations, plays a pivotal role in driving business operations and accelerating revenue growth. Given its central role as the
The Role of APIs in Modern Software Development APIs (Application Programming Interfaces) are central to modern software development, enabling teams to integrate external features into their products, including advanced third-party AI systems. For instance, you can use an API to allow users to generate 3D models from prompts on MatchboxXR. The Rise of AI-Powered Applications
Licensing, Permitting, and Inspections Inspections are a crucial part of the licensing and permitting process, whether they involve a new home, a business seeking to open, or a follow-up based on a public complaint. Licensing and Permitting with Salesforce Public Sector Solutions aids in the critical steps in the process. Inspections can also be used
Ask ten small and midsize business (SMB) owners to define a customer relationship management (CRM) system, and you’ll likely receive ten different answers. For some, a CRM supports their sales process; for others, it measures sales or stores customer histories. However, the true value of a CRM lies beyond these basic functions, according to Adam
The Benefits of Loan Software for Government Agencies on Salesforce Government agencies managing loans face unique challenges in financial administration, and integrating loan software with Salesforce can greatly enhance their efficiency, accuracy, and transparency. This streamlined solution addresses key areas such as document management, borrower engagement, and robust reporting, making processes more efficient and improving
Engagement History Dashboard Overview The Engagement History Dashboard, powered by CRM Analytics, enables sales and marketing users to explore and visualize key data. It can be embedded on campaign, account, lead, contact, person account, or opportunity records, with tailored widgets for each type of record. Account Engagement Dashboards give a 360 degree view. Account Engagement
Salesforce Set to Launch Autonomous AI Service Agents. Considering Tectonic only first wrote about Agentic AI in late June, its like Christmas in July! Salesforce is gearing up to introduce a new generation of customer service chatbots that leverage advanced AI tools to autonomously navigate through various actions and workflows. These bots, termed “autonomous AI
Box Inc. has acquired Alphamoon to enhance its intelligent document processing (IDP) capabilities and its enterprise knowledge management AI platform. Now that Box acquires Alphamoon, it will imr improves IDP. Box Acquires Alphamoon IDP goes beyond traditional optical character recognition (OCR) by applying AI to scanned paper documents and unstructured PDFs. While AI technologies like
Privacy Center Update What’s the July Changes to Preference Center? Starting in July 2024, the Privacy Center app within the core platform now supports retention features. July Changes to Preference Center introduces a new Hyperforce-based retention store, allows for retention testing in sandboxes, and offers the option to mask data during retention. The new Hyperforce-based
Why Does ChatGPT Use the Word “Delve” So Much? Mystery Solved. The mystery behind ChatGPT’s frequent use of the word “delve” (one of the 10 most common words it uses) has finally been unraveled, and the answer is quite unexpected. Why ChatGPT Word Choices are repetitive. While “delve” and other words like “tapestry” aren’t common
