The Future of AI: Balancing Innovation and Trust Authored by Justin Tauber, General Manager, Innovation and AI Culture at Salesforce, ANZ. AI Safety and Responsibility AI holds the promise of transforming business operations and freeing up our most precious resource: time. This is particularly beneficial for small businesses, where customer-facing staff must navigate a complex
Leveraging New Features and Connectors in Salesforce’s Data Cloud Salesforce’s Data Cloud is rapidly evolving with continuous updates and new functionalities, including AI advancements. Keeping pace with these changes can be challenging. This insight explores the latest features and how to effectively utilize them to enhance your Salesforce environment. Data Cloud Features and Connectors. Are
News from Google – Gemma 2 is now available! Introducing Gemma 2: Advanced AI for Everyone Expanding Access to AI AI has the potential to solve some of humanity’s most pressing issues, but this can only happen if everyone has the tools to build with it. Earlier this year, Google introduced Gemma, a family of
Introducing Mamba-2: A New Era in State Space Model Architecture Researchers Tri Dao and Albert Gu have unveiled Mamba-2, the next iteration of their widely popular Mamba-1 model on GitHub. This new model promises significant improvements and innovations in the realm of state space models, particularly for information-dense data like language models. What is Mamba-2?
The AI tech stack integrates various tools, libraries, and solutions to enable applications with generative AI capabilities, such as image and text generation. Key components of the AI stack include programming languages, model providers, large language model (LLM) frameworks, vector databases, operational databases, monitoring and evaluation tools, and deployment solutions. The infrastructure of the AI
Revolutionizing QA Testing: Top 10 AI Tools for Automation Artificial intelligence (AI) is transforming many aspects of our daily lives and professional environments, and its impact on Quality Assurance (QA) testing is particularly groundbreaking. While AI applications in areas like photo-to-anime converters gain attention, its role in automating QA testing processes is truly revolutionary. In
Enhancing Retrieval-Augmented Generation (RAG) Systems with Topic-Based Document Segmentation Dividing large documents into smaller, meaningful parts is crucial for the performance of Retrieval-Augmented Generation (RAG) systems. RAG Chunking Method. These systems benefit from frameworks that offer multiple document-splitting options. This Tectonic insight introduces an innovative approach that identifies topic changes using sentence embeddings, improving the
Salesforce Unlimited Plus (UE+) is designed as an advanced offering that incorporates several specialized features tailored for different industries, making it particularly suitable for larger organizations and enterprises that require robust, integrated solutions for complex business processes and customer relationship management. Salesforce Unlimited+ Edition Explained. Target Audience UE+ is targeted toward large enterprises that need
Google’s Bard has emerged as a contender in the realm of large language models (LLMs), sparking speculation about its potential to outshine OpenAI’s ChatGPT. This insight explores the validity of this claim and examines the tests and factors that could determine the ultimate victor in this ongoing AI rivalry. Did Google Dethrone ChatGPT? Google’s Gemini
Einstein Content Testing Overview Einstein Content Testing allows you to optimize engagement by testing images quickly. For more advanced targeting and personalized content, consider using Einstein Content Selection, which includes features like fatigue rules and user preference-based content targeting. Availability This feature is available in Professional, Corporate, and Enterprise Editions of Marketing Cloud Engagement. Usage
Generative AI’s Growing Role in Healthcare: Potential and Challenges The rapid advancements in large language models (LLMs) have introduced generative AI tools into nearly every business sector, including healthcare. As defined by the Government Accountability Office, generative AI is “a technology that can create content, including text, images, audio, or video, when prompted by a
The DevOps company Copado has announced a new AI assistant for Salesforce test creation called Test Copilot. Copado already integrates with Salesforce. Copado AI Testing for Salesforce This follows the company’s recent announcement of Copado Explorer, which is an automated testing solution designed for Salesforce users, as well as the launch of its AI assistant CopadoGPT, which Test
General-purpose large language models (LLMs) offer businesses the convenience of immediate use without requiring any special setup or customization. However, to maximize the potential of LLMs in business environments, organizations can achieve significant benefits by customizing these models through training on their own data. Custom LLMs excel at handling organization-specific tasks that generic LLMs—such as
Background – Who Calls AI Ethical On March 13, 2024, the European Union (EU) enacted the EU AI Act, a move that some argue has hindered its position in the global AI race. This legislation aims to ‘unify’ the development and implementation of AI within the EU, but it is seen as more restrictive than
How to Create a Custom Copilot Action Custom Copilot Actions allow you to extend Copilot’s functionality within Salesforce, enabling users to perform tasks specific to your business needs. By utilizing invocable Apex classes, autolaunched flows, and prompt templates, you can build custom actions tailored to your organization’s requirements. Extend your unified copilot with custom actions.
