If you’re an admin of an org with an Experience Cloud site, Lightning pages, or both. Starting in Summer ’24, we’re modifying the design system architecture to support future product innovations. Internal Design System Architecture Updates Go Live in Summer 24. The changes Salesforce are making aren’t visible to most customers. If you customize the
Salesforce, a prominent provider of cloud-based software solutions, has unveiled the introduction of Public Sector Einstein 1 for Service, a specialized software platform tailored explicitly for government employees. Salesforce is targeting governmental customer service improvements with the launch of the Public Sector Einstein 1 for Service. This latest offering, built on Salesforce’s Einstein 1 platform,
Today, AWS AppFabric announces support for three new data sources: Salesforce, Azure Monitor, and Google Analytics. Starting now, IT administrators and security analysts can use AppFabric to quickly integrate with 29 supported SaaS applications, aggregate enriched and normalized SaaS audit logs, and audit end-user access across their SaaS apps. AWS AppFabric Supports Salesforce. AWS AppFabric quickly connects SaaS
Salesforce Surveys & Feedback Management lives up to its reputation by enabling the easy creation of surveys directly within Salesforce triggered by specific events. Subsequently, the gathered data seamlessly integrates back into Salesforce for analysis using reports, dashboards, or Tableau. Gain a comprehensive understanding of evolving customer feedback by engaging them with personalized surveys tailored
New login process for Salesforce Help On 5/3 Salesforce Help will support the Trailblazer account login for all Marketing Cloud customers. With this update, the current login experience for Marketing Cloud customers will be deprecated. New Marketing Cloud Login The Trailblazer account unites your experience with SSO across more than 30 Salesforce digital properties. By logging
The DevOps company Copado has announced a new AI assistant for Salesforce test creation called Test Copilot. Copado already integrates with Salesforce. Copado AI Testing for Salesforce This follows the company’s recent announcement of Copado Explorer, which is an automated testing solution designed for Salesforce users, as well as the launch of its AI assistant CopadoGPT, which Test
Setting up an enhanced WhatsApp channel in Salesforce Service Cloud allows your support team to assist customers over WhatsApp with advanced features like messaging session transfers, collaboration with supervisors, and interactive content sharing. This insight provides a guide on how to create an enhanced WhatsApp channel, including upgrading from a standard channel or migrating a
The CIO’s website recently delved into the primary obstacles to achieving success in IT. Tectonic echoes these concerns and offers insights and remedies based on our Salesforce Implementation Solutions. Issues such as data challenges, technical debt, and talent shortages can significantly hinder the progress of IT organizations and departments in executing high-value projects. Several CIOs
General-purpose large language models (LLMs) offer businesses the convenience of immediate use without requiring any special setup or customization. However, to maximize the potential of LLMs in business environments, organizations can achieve significant benefits by customizing these models through training on their own data. Custom LLMs excel at handling organization-specific tasks that generic LLMs—such as
In today’s multitasking digital landscape, customers are constantly engaged in various activities like texting, searching with Google, browsing social media, and ordering lunch, all on the same screen. Their usage requires you to develop a Mobile Marketing Strategy. To effectively reach these customers, mobile marketing must seamlessly integrate into their current mobile experience. This requires
Salesforce has secured a patent for a group-based communication interface designed to facilitate efficient communication within and across different channels. The patented method involves users selecting multiple channels through graphical identifiers on the interface and posting messages across those chosen channels. Group-Based Messaging With Graphical Identifier Actuators. According to GlobalData’s company profile on Salesforce, social
At the recent Salesforce World Tour NYC event, Salesforce introduced a new global ecosystem of technology and solution providers designed to assist its customers in leveraging third-party data through secure, bidirectional zero-copy integrations with Salesforce Data Cloud. Tyler Carlson, VP of business development and strategic partnerships at Salesforce, highlighted the key challenge faced by many
Tectonic is Pleased to Announce Salesforce Implementation Solutions! The world’s #1 CRM platform has just received a new function in deliverability. Salesforce Implementation Solutions from Tectonic are pre-planned, flxed rate priced, low technical debt solution to Salesforce implementations. Designed with the SMB in mind, Tectonic’s Salesforce Implementation Solutions get you up and running quickly on
External Client App Manager, OAuth 2.0 token exchange handlers, and Event Log File Browser are each now available in Setup. Also, external client apps now support a bunch of new OAuth flows. Give users access to manage custom domains with a new, more targeted user permission. Create uninterrupted user experiences across Salesforce and custom interfaces
Configure offline landing pages without code using Mobile Builder for Salesforce Mobile App, which is now generally available. Improve your Mobile Publisher app with new security features and prepare your app for new notification and device operating system requirements. Submit the required Firebase information for push notifications on Android mobile connected apps. Salesforce Mobile Summer
