Salesforce Commerce Cloud

02Apr

Case Study: Manufacturing – Sales/ Service/Revenue/Commerce/Experience Clouds

April 2, 2024in B2B, customer stories salesforce, Digital Engagement Salesforce, Digital Transformation, Get-Tectonic, Salesforce Commerce Cloud, Salesforce Consulting Services, Salesforce Customization Services, Salesforce Development Services, Salesforce Experience Cloud, Salesforce Implementation Services, Salesforce Integration, Salesforce Manufacturing Automotive Energy, Salesforce Optimization, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Success Stories0 Commentsby get-admin

After doing their initial Sales Cloud implementation and SAP integration over 12 years ago, this company was only leveraging Salesforce in a basic capacity, being a predominantly SAP and Microsoft shop. Fast forward to about a year ago, with a change in leadership, Salesforce became the desired platform to build and expand on. With the need to support multiple lines of business, provide more accurate forecasting and quoting and close the gap between sales and supply chain there was a lot to tackle both immediately and long term.

18Jan

Spring ’24 Enhancements for Commerce and Marketing from Salesforce

January 18, 2024in Journey Builder, Marketing, Salesforce, Salesforce Commerce Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot), Salesforce Newsby get-admin

Enhancements for Commerce and Marketing from Salesforce in Spring ’24. Content Creation for Engagement Marketing Cloud Save time using generative AI to create email content for subject lines and body copy, all while keeping the marketer in the loop. Data Cloud Advertising with LinkedIn Marketing Cloud Activate unified, first-party data profiles directly from within Data

Salesforce for Travel, Transportation, and Hospitality

29Sep

Salesforce and the Impact on Transportation and Hospitality

September 29, 2023in Digital Engagement Salesforce, Einstein Salesforce AI, Marketing Automation, Salesforce and Email Marketing, Salesforce Commerce Cloud, Salesforce Consulting Services, Salesforce CRM Analytics, Salesforce Customer 360, Salesforce Customization Services, Salesforce Flows, Salesforce Hospitality Travel and Transportation, Salesforce Managed Services, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot), Salesforce Personalization, Salesforce Sales Cloudby get-admin

Capitalizing on the public’s eagerness to travel post pandemic, the travel and hospitality industry finds its most lucrative opportunity may be in 2024. Salesforce and the Impact on Transportation and Hospitality industries is here to help. A significant 44% of Americans are anticipated to embark on leisure holiday trips this year, emphasizing the need for

26Jul

Ecommerce Implementation Tasks and Roles

July 26, 2023in Salesforce Commerce Cloud, Salesforce Consulting Services, Salesforce Ecosystem, Salesforce Implementation Services, Salesforce Managed Servicesby get-admin

Ecommerce Implementation Tasks and Roles By Tectonic Salesforce Marketing Consultant, Shannan Hearne To effectively establish, improve, or expand your ecommerce presence, it is crucial to conduct a thorough assessment of the tasks and teams involved in achieving your business objectives. Whether you are embarking on a direct-to-consumer journey or managing an established organization with plans

16Jul

Commerce Cloud Explained

July 16, 2022in Einstein 1 Platform, Marketing, Salesforce, Salesforce Commerce Cloudby get-admin

What is Salesforce commerce cloud? Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive more automation and provide customers with seamless shopping experiences. Commerce enables retailers to swiftly establish an online presence, leveraging the capabilities of Salesforce CMS. Equipped with numerous out-of-the-box features, it caters to

11Apr

Drive Sales and Service With Real Time Data

April 11, 2022in Einstein Lead Scoring, Sales, Salesforce, Salesforce Commerce Cloud, Salesforce Forecasting, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Surveysby get-admin

Sales and Service Personalization: drive sales with real time data Enhance customer and prospect interactions by integrating real-time engagement data directly into your sales and service consoles. Provide service teams with the ability to proactively address queries and deliver effective case resolutions by swiftly accessing a customer’s recent interactions across diverse business touchpoints. Empower your

11May

Salesforce Sales Acronyms

May 11, 2021in Salesforce, Salesforce Commerce Cloud, Salesforce CPQ, Salesforce Hospitality Travel and Transportation, Salesforce Manufacturing Automotive Energy, Salesforce Public Sector Solutions, Salesforce Sales Cloudby get-admin

Here is a helpful glossary of sales terminology you may hear when discussing Salesforce sales. Salesforce Sales Acronyms Acronym Meaning Defintion BANT Budget, Authority, Need, Time A framework that helps sales reps judge how qualified a lead is/their propensity to purchase (how likely they are to purchase). From there, sales reps can focus their attention

19Feb

Salesforce Loyalty Management Explained

February 19, 2021in Salesforce, Salesforce Commerce Cloud, Salesforce Customer 360, Salesforce Experience Cloud, Salesforce Hospitality Travel and Transportationby get-admin

In January 2021, Salesforce unveiled Loyalty Management, aiming to assist businesses in actively engaging and rewarding their customers. Employing a user-friendly interface without the need for coding, the platform empowers businesses to construct scalable loyalty programs. This flexibility extends to the creation of diverse programs, such as tiered memberships or points-per-purchase. Loyalty Management is adaptable,

11Mar

Salesforce Commerce Acronyms

March 11, 2020in Salesforce, Salesforce Commerce Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot)by get-admin

Here are some helpful acronyms to understand what is referred to when discussing Salesforce and Commerce. Acronym Meaning Definition AOV Average Order Value You may come across this term in the context of Commerce Cloud. For example, Goals-Based Commerce is designed to improve margins or to increase average order value (AOV). In Commerce Cloud this

19Feb

Mapping Your Customer Journey

February 19, 2019in Design, Digital Engagement Salesforce, Digital Transformation, Landing Pages, Marketing, Marketing Automation, Salesforce, Salesforce Commerce Cloud, Salesforce Customer 360, Salesforce CX, Salesforce Hospitality Travel and Transportation, Salesforce Manufacturing Automotive Energy, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot), Salesforce Marketing Cloud Intelligence, Salesforce Personalization, Salesforce Sales Cloud, Salesforce Service Cloudby get-admin

Creating a customer journey map is a crucial undertaking for businesses aiming to improve the customer experience and foster long-term growth. This gives a holistic view of the entire customer lifecycle, from initial awareness to post-purchase engagement. Your vision for your web site should align with your company’s goals. Now you are going to

Salesforce Commerce Cloud

Case Study: Manufacturing – Sales/ Service/Revenue/Commerce/Experience Clouds

Spring ’24 Enhancements for Commerce and Marketing from Salesforce

Salesforce and the Impact on Transportation and Hospitality

Ecommerce Implementation Tasks and Roles

Commerce Cloud Explained

Drive Sales and Service With Real Time Data

Salesforce Sales Acronyms

Salesforce Loyalty Management Explained

Salesforce Commerce Acronyms

Mapping Your Customer Journey

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