Salesforce Insights

05Oct

Salesforce Marketing Cloud vs Salesforce Account Engagement

Understanding Salesforce Marketing Cloud (Exacttarget) compared to Salesforce Account Engagement (Pardot), and their differences. Distinguish between Pardot and Marketing Cloud with these highlights: Salesforce Marketing Cloud Engagement (Marketing Cloud formerly ExactTarget) Salesforce Marketing Cloud Account Engagement (formerly named Pardot) The answer to all the above questions is no. Salesforce Account Engagement and Marketing Cloud – two equally powerful

04Oct

What is a Cloud First Strategy?

Cloud First Strategy vs. Cloud-Only: Understanding the Different Strategies A Cloud-First strategy entails the adoption of cloud technologies for all new applications, platforms, and infrastructure. It prioritizes the use of cloud computing services. Even over traditional legacy IT systems. This approach emphasizes the integration of cloud computing technologies as the primary method for delivering IT

October 4, 2023in Salesforce

03Oct

Einstein 1 Unveiled

Salesforce Unveils Einstein 1: Enhancing Productivity and Fostering Customer Trust through Data, AI, and CRM-Einstein 1 Unveiled In September, Salesforce introduced the Einstein 1 Platform, a groundbreaking advancement that merges the capabilities of Salesforce Data Cloud with Einstein AI. This innovative platform harnesses a trusted metadata framework, enabling companies to effortlessly connect data and build

October 3, 2023in Einstein 1 Platform, Einstein Insights, Salesforce

03Oct

Salesforce Retiring Inbox

Salesforce Inbox features increase sales reps’ productivity on every email message, whether they’re on the go or at their desk. Inbox integrates your email and calendar in Salesforce so sales reps can manage their work more efficiently. An Inbox license unlocks Inbox features in the Outlook integration, Gmail integration, and Lightning Experience, and also provides

October 3, 2023in Salesforce

02Oct

Did Your Salesforce Product Name Change?

In the ever-changing ecosystem of Salesforce and enterprise technology in general, product capabilities continually evolve and adapt. This holds true for Salesforce’s product portfolio, where not only functionalities but also product names undergo transformations. Salesforce Product Name Change happens all the time. The ‘formerly known as’ guide presented here explains the reasons behind these name

October 2, 2023in Salesforce

01Oct

Get to Know Ampscript Marketing Cloud

AMPscript is Marketing Cloud Engagement’s proprietary scripting language designed for advanced dynamic content in emails, landing pages, SMS, and push messages. While incorporating basic programming concepts, AMPscript is user-friendly and accessible even to non-coders, enabling the creation of highly personalized and dynamic content. Its purpose is to expand Marketing Cloud Engagement functionality to facilitate one-to-one

October 1, 2023in Salesforce Marketing Cloud

30Sep

Account Engagement for Healthcare and Life Sciences

Salesforce took a strategic approach to cater to specific industries a few years ago, introducing the ‘Industries’ Cloud products. These products aimed to offer tailored CRM frameworks that address the unique needs of organizations within those industries. By enabling businesses to leverage Salesforce efficiently without the need for extensive structural modifications. Account Engagement for Healthcare

Salesforce for Travel, Transportation, and Hospitality

29Sep

Salesforce and the Impact on Transportation and Hospitality

Capitalizing on the public’s eagerness to travel post pandemic, the travel and hospitality industry finds its most lucrative opportunity may be in 2024. Salesforce and the Impact on Transportation and Hospitality industries is here to help. A significant 44% of Americans are anticipated to embark on leisure holiday trips this year, emphasizing the need for

28Sep

How Slack Works with Financial Services Cloud

The financial services industry is fiercely competitive, demanding quick access to customer data, seamless collaboration, and well-informed decision-making for growth and staying ahead. Slack and Salesforce Financial Services Cloud (FSC) serve as instrumental tools in achieving these objectives. By synergizing these two robust platforms, organizations in the financial sector can enhance efficiency and organizational structure.

27Sep

The Salesforce Generative AI Glossary

Salesforce has built and maintains a fairly definitive glossary of generative Artificial Intelligence terminology, Tectonic thought was good enough to share in our insights. Salesforce Generative AI Glossary. Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative

September 27, 2023in Generative AI, Salesforce Einstein

26Sep

Case Study: Large Restaurant Entity-Salesforce Sales/Service/Experience Clouds

An American chain store of bakery-cafe fast food restaurants with over 2,000 locations, all of which operate in 48 states, the District of Columbia and Canada. The restaurant offers a sit-down restaurants (some with drive-throughs) where customers can enjoy a variety of freshly made sandwiches on your choice of bread, accompanied by soup or salad.

25Sep

Tableau Pulse and Tableau GPT

Most of us are quite familiar with Chat GPT, the revolutionary Large Language Model from Open AI that is transforming the world of AI interactions far beyond research labs. Recently, Tableau unveiled Tableau GPT at TC 2023, a new tool leveraging generative AI. But what is Tableau GPT, and how does it integrate with Tableau’s

September 25, 2023in Salesforce

23Sep

EPHI and PHI Explained

Lately, there’s been a lot of buzz about Protected Health Information (PHI), especially with concerns arising over what’s permissible to disclose. (Think vaccine status, anyone?) Let’s delve into precisely what constitutes protected health information and what doesn’t. Additionally, as technology progresses and electronic medical records become prevalent, a new category called electronic PHI (ePHI) has

September 23, 2023in Life Sciences Cloud, Salesforce Health and Life Sciences Solutions

22Sep

Email List Building

Creating Your Dream Email List-Email List Building Imagine a marketer confidently standing atop a laptop, proudly showcasing her meticulously curated email list. With access to email addresses, you unlock the power to segment your audiences and deliver personalized experiences that resonate deeply with your prospects. Crafting compelling messages that resonate with recipients is just the

September 22, 2023in Salesforce

21Sep

Salesforce Shield Explained

Salesforce Shield Explained: It is tailored for companies with heightened security and compliance considerations. Comprising four products that layer onto existing Salesforce products, it provides additional protection. These components include: Salesforce Shield is best explained is a encryption and event monitoring and field audit trail tool for your business. Block Unauthorized or Unlawful ActivityCreate real-time

September 21, 2023in Salesforce Shield

Our Salesforce Insights

Salesforce Marketing Cloud vs Salesforce Account Engagement

Einstein 1 Unveiled

Salesforce Retiring Inbox

Did Your Salesforce Product Name Change?

Get to Know Ampscript Marketing Cloud

Account Engagement for Healthcare and Life Sciences

Salesforce and the Impact on Transportation and Hospitality

How Slack Works with Financial Services Cloud

The Salesforce Generative AI Glossary

Case Study: Large Restaurant Entity-Salesforce Sales/Service/Experience Clouds

Tableau Pulse and Tableau GPT

EPHI and PHI Explained

Email List Building

Salesforce Shield Explained

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Salesforce Validation Rules Explained

Iran-based cyber threat actors have been targeting U.S

Salesforce and Ortoo Integration

Machine Learning on Kubernetes

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