Slack has introduced a personality quiz, inspired by BuzzFeed-style formats, to understand how modern office workers interact with AI tools. Based on a survey of 5,000 full-time desk workers across six countries, the quiz categorizes users into five distinct groups based on their engagement with generative AI.

From “The Rebel” to “The Maximalist,” these personas are designed to help business leaders organize teams more effectively by understanding how employees perceive and utilize AI. According to Christina Janzer, Slack’s SVP of research and analytics, the personas reflect the diverse ways workers are engaging with AI, emphasizing that there isn’t a one-size-fits-all approach.

Interestingly, Slack’s recent survey revealed that while executive leadership is pushing AI adoption, two-thirds of workers have yet to use AI tools in their daily tasks. Among AI users, there’s a split between “Maximalists” (30% of respondents), who actively use AI and advocate for its benefits, and “The Underground” (20%), who also use AI regularly but more discreetly.

For non-users, the personas include “Rebels” (19%), who avoid AI and remain skeptical, “Superfans” (16%), who admire AI advancements but haven’t adopted it themselves, and “Observers” (16%), who cautiously watch from the sidelines. Janzer noted demographic differences, such as a higher proportion of women and older individuals in the Rebel category, while Maximalists and Underground users tend to be younger men.

Janzer emphasized that while these personas highlight current attitudes, they aren’t permanent. Businesses should take these insights into account when rolling out AI projects, ensuring they address the varied sentiments across their workforce.

Related Posts
Salesforce OEM AppExchange
Salesforce OEM AppExchange

Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more

Health Cloud Brings Healthcare Transformation
Health Cloud Brings Healthcare Transformation

Following swiftly after last week's successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

Salesforce’s Quest for AI for the Masses
Roles in AI

The software engine, Optimus Prime (not to be confused with the Autobot leader), originated in a basement beneath a West Read more

A World Series Lesson for Your Business

The Houston Astros won the World Series last night.  The first time the organization has won the World Series since Read more