Spring ’24 Einstein Release Notes

Spring ’24 Einstein Release

Supercharge your workforce efficiency with predictive and generative AI.

Einstein Features

Learn more about how Einstein can supercharge productivity across all Salesforce clouds. Einstein features are released as often as monthly, so check back again soon for the latest AI solutions. Features included in the January monthly release generally become available when Spring ’24 rolls out to your org.

CLOUD	FEATURES	RELEASE NOTE
February ’24
Sales	Sales Emails	Get More Options with Custom Sales Email Templates
Service	Generative AI Surveys	Einstein for Feedback Management
Service	Work Summaries	Close Cases More Efficiently with Work Summaries in Einstein Copilot (Beta)
Service	Work Summaries	Use Work Summaries for Messaging Channels in More Languages
January ’24
Commerce	Concierge, Einstein Return Insights, Page Meta Tags, Smart Promotions, and more	Commerce Einstein
Data Cloud	Einstein Segments	Reach the Right Audiences with Generative AI
Einstein Search	Einstein Search, Search Answers	Einstein Search
Industries	Contracts AI	Contracts AI (can be outdated or unavailable during release preview)
Platform	Einstein for Formulas	Get a Natural-Language Explanation of Your Formulas
Sales	Call Explorer, Call Summaries	Einstein Conversation Insights
Sales	Contact Suggestions	Spend Less Time Finding New Contacts with Einstein Suggestions
Sales	Einstein Activity Capture, Sales Emails	Sales Cloud Einstein
Service	Einstein Conversation Mining, Service Replies, Work Summaries	Einstein for Service
Service	Work Summaries	Wrap Up Call and Enhanced Messaging Sessions Faster with Einstein Work Summaries