Agentic UX Archives - gettectonic.com
The Fragmented World of AI Agents and the Path to True Interoperability

Navigating the AI Revolution as a Product Designer

The AI landscape is evolving at a breakneck pace, leaving many designers grappling with both its potential and its disruptions. Anthropic’s CEO warns that AI could displace up to 50% of entry-level white-collar jobs, while Zapier’s CEO emphasizes hiring for AI fluency. Meanwhile, new roles like “model designer” are emerging, and the industry is shifting toward super IC (individual contributor) roles. For product designers, the challenge isn’t just staying relevant—it’s continuing to grow, adapt, and find fulfillment in their craft amid these seismic shifts. Three Pillars for Thriving as an AI-Native Designer To navigate this transformation, designers must focus on three key areas: Combined with strategic thinking and human-centric skills, these pillars form the foundation for the next generation of designers. 1. AI Tools: Speed as the New Standard “Man is a tool-making animal.” — Benjamin Franklin AI represents a quantum leap in tool evolution, shifting from manual execution to intelligent collaboration. Speed is no longer optional—teams like ProcessMaker have gone from shipping twice a year to every two weeks, thanks to AI automation. According to Figma’s State of Design (2025), 68% of design teams now use AI for:✔ Wireframing automation✔ Visual asset generation✔ User feedback analysis Building a Personalized AI Stack There’s no one-size-fits-all approach. A UX researcher’s toolkit differs vastly from that of a conversational AI designer or a visual artist. After experimenting with over 60 AI tools, many designers find that only 4-10 truly enhance their workflow. The key is intentional adoption—not chasing trends, but asking:🔹 Is there a smarter, faster, or more thoughtful way to do this? As design leader Agustín Sánchez notes: “You’re not a great designer because you know the latest tools. You’re great because you know what to do with them.” Prompting as a Core Design Skill Early frustrations with AI outputs often stem from poor prompting, not model limitations. Treating AI as a collaborator—structuring context, tone, and intent—dramatically improves results. John Maeda frames it well: “Prompting is just like getting the AI up to speed—or nudging it in the right direction.” For those looking to sharpen their prompting skills, key resources include: 2. AI Fluency: Designing for Probabilistic Systems AI fluency means confidently navigating intent-driven, layered, and unpredictable systems. Unlike traditional GUI interfaces (click, scroll, menus), agentic AI requires a focus on outcomes over actions. Real-world AI products involve:✔ Orchestration & memory✔ Tool integrations✔ Agentic UX flows Understanding variability, failure modes, and misuse potential is critical for responsible design. Foundational AI Learning Resources Designing AI Interactions 3. Human Advantage: The Unautomatable Edge With GPT-4o and Veo-3 producing high-quality outputs at scale, designers must ask: What remains our uniquely human advantage? Craftsmanship in the Age of AI AI generates averages, not originality. Designer Michal Malewicz describes today’s creative landscape as an “era of meh”—flooded with generic AI outputs. This raises the bar: distinctive perspective, narrative intent, and aesthetic judgment matter more than ever. As Richard Sennett argues in The Craftsman, tools evolve, but mastery remains human. Creative Direction & Agency AI handles execution; humans define vision. Two designers using the same tools can produce radically different work based on values, intent, and creative direction. Julie Zhuo emphasizes: “Even as AI matches our skills, our ability to choose why and where to apply them remains distinctly human.” 4. The AI-Native Designer of 2030 The World Economic Forum predicts that by 2030, the most valuable skills will be:✔ Analytical & creative thinking✔ Technology literacy✔ Resilience & adaptability As Fabricio Teixeira notes, design fundamentals—collaboration, communication, problem-solving—are timeless, outlasting any tool. Meanwhile, “Super IC” roles are redefining seniority—valuing deep expertise over management. In a world where creation is faster and more accessible, a designer’s true moat lies in:🔹 Unique, reliable, and memorable AI experiences🔹 Mastery of storytelling and human-centered design Conclusion: Designing the Future, Not Just Adapting to It AI isn’t replacing designers—it’s redefining their role. The designers who thrive will be those who: The future belongs to those who orchestrate AI, not just use it. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. 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UX Principles for AI in Healthcare

Agentic Era of UX

The Agentic Era of UX The future of digital experience has arrived, but it’s fragmenting into countless micro-applications. The missing piece in AI user experience? The experience itself. It’s been almost a year and a half since generative AI burst onto the scene, heralded as transformative. But what have we actually seen in terms of user experience? Many companies released AI-powered summaries or search features, claimed them as revolutionary, and received applause—until the applause faded. The so-called “next era” of tech hasn’t yet delivered on its promise. We were given “the most profound technology since fire,” yet many implementations feel like candles that barely flicker. Many UX designers continue advocating for AI to solve genuine user needs. Technology must serve users, not just exist for its own sake. The core issue now is broader: AI has often been treated as a quick fix rather than a true UX transformation. Where user experience traditionally supports the entire journey, AI is being wedged into small, isolated tasks, losing the holistic perspective. For most companies, AI feels like a string of individual “use cases” rather than a full, cohesive UX meal. Many consulting firms push companies to prioritize use cases in terms of complexity and value, often resulting in chatbots that address a handful of user needs. There are notable exceptions, though. For example, Loom went beyond simple AI features to enhance the user’s entire workflow, supporting end-to-end functionality for video recording, transcription, editing, and even task management. Welcome to the Agentic Era of AI We’re now on the verge of the “agentic” era of AI. Industry leaders are abuzz with the potential of AI agents. OpenAI’s Sam Altman calls agents AI’s “killer function,” while other leaders predict this future is within reach, possibly within 3–18 months. The agentic promise is profound: AI agents, or “agentic workflows,” break down complex tasks into manageable steps, helping users complete intricate projects with autonomy. As Ezra Klein describes, imagine telling an AI to plan your child’s dragon-themed birthday party in Brooklyn, and the agent handles everything from booking to ordering the cake—transforming a casual AI prompt into tangible results. Today’s general-purpose models can’t handle this level of complexity independently. But agentic workflows make this possible by chaining AI actions, allowing systems to execute tasks step-by-step. A Vision for Agentic UX Design’s role in this era is to bring a vision of agentic UX to life. In traditional digital experiences, we build systems that assist users along their journey, but we still expect users to navigate the journey themselves. With an agentic UX, an AI partner supports the user at every step. This vision means UX will be defined by three pillars: Early examples are emerging, like Adobe’s Gen Studio, Intercom’s Copilot, and Dovetail’s Magic Experience, each taking steps toward a future where AI provides ongoing, meaningful support to users. An agentic UX doesn’t necessarily need to label itself “agent-powered.” Dovetail, for instance, offers a suite of “Magic” features where the AI partner plays a supporting role, from summarizing transcripts to highlighting key points. Over time, as AI evolves, these agents will assume greater responsibility in user journeys, shifting from supportive to proactive. Strategically Reinvent for the Agentic Era Adapting to the agentic era presents an opportunity—and a risk for those who ignore it. Currently, organizations are focused on laying the infrastructure for “AI readiness.” While that’s essential, it can obscure the longer-term vision of what’s possible. Until business leaders fully grasp the agentic UX’s potential, it’s up to design to step into a strategic role and make this vision vivid, relatable, and exciting. This requires more than launching a quick proof of concept; it demands a reimagining of digital experience. Here’s a recommended approach: It’s been a challenging year for design, with layoffs and value debates. But with the agentic era approaching, the strategic potential for UX is immense. Now is the time to rally, to guide organizations into a new era of digital experience where users are truly supported every step of the way. 4ox Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. 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