AI Interactions Archives - gettectonic.com
The Fragmented World of AI Agents and the Path to True Interoperability

Navigating the AI Revolution as a Product Designer

The AI landscape is evolving at a breakneck pace, leaving many designers grappling with both its potential and its disruptions. Anthropic’s CEO warns that AI could displace up to 50% of entry-level white-collar jobs, while Zapier’s CEO emphasizes hiring for AI fluency. Meanwhile, new roles like “model designer” are emerging, and the industry is shifting toward super IC (individual contributor) roles. For product designers, the challenge isn’t just staying relevant—it’s continuing to grow, adapt, and find fulfillment in their craft amid these seismic shifts. Three Pillars for Thriving as an AI-Native Designer To navigate this transformation, designers must focus on three key areas: Combined with strategic thinking and human-centric skills, these pillars form the foundation for the next generation of designers. 1. AI Tools: Speed as the New Standard “Man is a tool-making animal.” — Benjamin Franklin AI represents a quantum leap in tool evolution, shifting from manual execution to intelligent collaboration. Speed is no longer optional—teams like ProcessMaker have gone from shipping twice a year to every two weeks, thanks to AI automation. According to Figma’s State of Design (2025), 68% of design teams now use AI for:✔ Wireframing automation✔ Visual asset generation✔ User feedback analysis Building a Personalized AI Stack There’s no one-size-fits-all approach. A UX researcher’s toolkit differs vastly from that of a conversational AI designer or a visual artist. After experimenting with over 60 AI tools, many designers find that only 4-10 truly enhance their workflow. The key is intentional adoption—not chasing trends, but asking:🔹 Is there a smarter, faster, or more thoughtful way to do this? As design leader Agustín Sánchez notes: “You’re not a great designer because you know the latest tools. You’re great because you know what to do with them.” Prompting as a Core Design Skill Early frustrations with AI outputs often stem from poor prompting, not model limitations. Treating AI as a collaborator—structuring context, tone, and intent—dramatically improves results. John Maeda frames it well: “Prompting is just like getting the AI up to speed—or nudging it in the right direction.” For those looking to sharpen their prompting skills, key resources include: 2. AI Fluency: Designing for Probabilistic Systems AI fluency means confidently navigating intent-driven, layered, and unpredictable systems. Unlike traditional GUI interfaces (click, scroll, menus), agentic AI requires a focus on outcomes over actions. Real-world AI products involve:✔ Orchestration & memory✔ Tool integrations✔ Agentic UX flows Understanding variability, failure modes, and misuse potential is critical for responsible design. Foundational AI Learning Resources Designing AI Interactions 3. Human Advantage: The Unautomatable Edge With GPT-4o and Veo-3 producing high-quality outputs at scale, designers must ask: What remains our uniquely human advantage? Craftsmanship in the Age of AI AI generates averages, not originality. Designer Michal Malewicz describes today’s creative landscape as an “era of meh”—flooded with generic AI outputs. This raises the bar: distinctive perspective, narrative intent, and aesthetic judgment matter more than ever. As Richard Sennett argues in The Craftsman, tools evolve, but mastery remains human. Creative Direction & Agency AI handles execution; humans define vision. Two designers using the same tools can produce radically different work based on values, intent, and creative direction. Julie Zhuo emphasizes: “Even as AI matches our skills, our ability to choose why and where to apply them remains distinctly human.” 4. The AI-Native Designer of 2030 The World Economic Forum predicts that by 2030, the most valuable skills will be:✔ Analytical & creative thinking✔ Technology literacy✔ Resilience & adaptability As Fabricio Teixeira notes, design fundamentals—collaboration, communication, problem-solving—are timeless, outlasting any tool. Meanwhile, “Super IC” roles are redefining seniority—valuing deep expertise over management. In a world where creation is faster and more accessible, a designer’s true moat lies in:🔹 Unique, reliable, and memorable AI experiences🔹 Mastery of storytelling and human-centered design Conclusion: Designing the Future, Not Just Adapting to It AI isn’t replacing designers—it’s redefining their role. The designers who thrive will be those who: The future belongs to those who orchestrate AI, not just use it. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more Tectonic’s Successful Salesforce Track Record Salesforce Technology Services Integrator – Tectonic has successfully delivered Salesforce in a variety of industries including Public Sector, Hospitality, Manufacturing, Read more

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when ai decides

When AI Decides

The Algorithm That Sentenced a Man—And No One Knows Why Meet Eric Loomis. In 2016, he was pulled over in La Crosse, Wisconsin, driving a car linked to a recent shooting. Loomis wasn’t charged with the shooting itself but pleaded guilty to lesser offenses: attempting to flee an officer and driving a vehicle without the owner’s consent. On paper, these were relatively minor felonies. But when it came time for sentencing, something unusual happened. Loomis’s fate wasn’t decided solely by a judge or jury—it was shaped by an algorithm. Wisconsin had adopted a proprietary risk-assessment tool called COMPAS (Correctional Offender Management Profiling for Alternative Sanctions) as part of a push for “data-driven justice.” The software was designed to predict a defendant’s likelihood of reoffending, theoretically helping judges make fairer sentencing decisions. COMPAS scored Loomis as high-risk, suggesting he was likely to commit another crime. That score became a key factor in the judge’s decision to sentence him to six years in prison. Here’s the catch: No one—not Loomis, not his lawyers, not even the judge—knew how that score was calculated. The algorithm was a black box, its inner workings kept secret by its developers. What data was used? What factors mattered most? No one could say. Loomis appealed, arguing that sentencing someone based on unreviewable, unexplained evidence violated due process. The case reached the Wisconsin Supreme Court, which ruled—shockingly—that the use of COMPAS was acceptable. The court acknowledged the tool’s flaws and warned against overreliance on it but ultimately decided that as long as a human judge had the final say, the algorithm’s role was permissible. In other words: An AI made a life-altering decision, no one could explain why, and the court said that was fine—as long as a human rubber-stamped it. Trucks may not yet be pulling up to gas stations demanding we mere humans use our opposable thumbs to fill their tanks, but they could be thinking about it. Accountability: From Campfires to Courtrooms Accountability isn’t just a human invention—it’s a biological imperative. Social species, from apes to humans, enforce norms to maintain order. Apes punish cheaters, share food based on contribution, and even exhibit a rudimentary sense of fairness. For early humans, accountability was immediate and visceral. Steal from the tribe? Face exile. Endanger the group? Risk death. Over millennia, these instincts hardened into customs, then laws. The evolution of justice has been a slow march from arbitrary power to reasoned rule. Kings once claimed divine right—rule “because I said so.” But revolutions in thought—Magna Carta, Locke’s social contract, Beccaria’s arguments for proportionate punishment—shifted accountability from gods to people. Yet now, after centuries of demanding transparency from power, we’re handing decision-making back to unquestionable authorities—not kings or priests, but algorithms we can’t interrogate. The Problem with Machine “Decisions” When a human makes a choice, we expect a reason. Maybe it’s flawed, maybe it’s biased—but it’s something we can challenge, debate, and refine. Machines don’t work that way. AI doesn’t reason—it calculates. It doesn’t weigh morality—it optimizes for probability. Ask an AI why it made a decision, and the answer is always some variation of: “Because the data suggested it.” Consider AlphaGo, the AI that defeated world champion Lee Sedol in 2016. At one point, it made a move so bizarre that commentators thought it was a glitch. But Move 37 wasn’t a mistake—it was a game-winning play. When engineers asked why AlphaGo made that move, the answer was simple: It didn’t know. It had just calculated that the move had the highest chance of success. Brilliant? Yes. Explainable? No. Agentic AI: Decision-Making Without Oversight If black-box algorithms in courtrooms worry you, brace yourself. AI isn’t just recommending decisions anymore—it’s acting autonomously. Enter Agentic AI: systems that don’t wait for instructions but pursue goals independently. They schedule meetings, draft reports, negotiate deals, and even delegate tasks to other AIs—all without human input. Google’s Agent-to-Agent (A2A) protocol enables AI systems to coordinate directly. Workday touts AI handshakes, where agents manage workflows like hyper-efficient middle managers. But here’s the terrifying part: We can’t audit these systems. As Dr. Adnan Masood, Chief AI Architect at UST, warns: “AI-to-AI interactions operate at a speed and complexity that makes traditional debugging and inspection almost useless.” When AI agents collaborate, their decision chains become unfathomably complex. “Explainable AI” tools offer plausible-sounding rationales, but they’re often post-hoc justifications, not true explanations. Who’s Responsible When AI Goes Rogue? In human systems, accountability is clear. If a judge sentences someone unfairly, we can vote them out. If a manager makes a bad call, they can be fired. But in an AI-driven world, who takes the blame? The answer is no one—or worse, everyone and no one at the same time. The Future: “Because the Algorithm Said So” Eric Loomis’s case was a warning. Today, AI shapes who gets hired, who gets loans, who gets parole. Tomorrow, it could dictate medical treatments, military strikes, and legal outcomes—all without explanation. We’re outsourcing judgment to machines that can’t justify their choices. And once we accept that, we’re left with only one answer when we ask why: “Because the AI said so.” Is that the future we want? Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more Tectonic’s Successful Salesforce Track Record Salesforce Technology Services Integrator – Tectonic has successfully delivered Salesforce in a variety of industries including Public Sector, Hospitality, Manufacturing, Read more

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Informatica, Agentforce, and Salesforce

Informatica, Agentforce, and Salesforce

Informatica and Salesforce Deepen AI Partnership to Power Smarter Customer Experiences Las Vegas, [May, 2025] – At Informatica World, Informatica (NYSE: INFA) announced an expanded collaboration with Salesforce to integrate its Intelligent Data Management Cloud (IDMC) with Salesforce Agentforce, enabling enterprises to deploy AI agents fueled by trusted, real-time customer data. Bringing Trusted Data to AI-Powered Workflows The integration centers on Informatica’s Master Data Management (MDM), which distills fragmented customer data into unified, accurate “golden records.” These records will enhance Agentforce AI agents—used by sales and service teams—to deliver: “Data is foundational for agentic AI,” said Tyler Carlson, SVP of Business Development at Salesforce. “With Informatica’s MDM, Salesforce customers can ground AI interactions in high-quality data for more targeted service and engagement.” Key Capabilities (Available H2 2025 on Salesforce AppExchange) “This is about action, not just insights,” emphasized Rik Tamm-Daniels, GVP of Strategic Ecosystems at Informatica. “We’re embedding reliable enterprise data directly into Agentforce to drive measurable outcomes.” Why It Matters As AI agents handle more customer interactions, data quality becomes critical. This partnership ensures Agentforce operates on clean, governed data—reducing hallucinations and bias while improving relevance. The MDM SaaS tools for Agentforce will enter pilot testing soon, with general availability slated for late 2025. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Marketing Cloud Transactional Emails Salesforce Marketing Cloud Transactional Emails are immediate, automated, non-promotional messages crucial to business operations and customer satisfaction, such as order Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more

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Mastering AI Prompts

Mastering AI Prompts: OpenAI’s Guide to Optimizing Reasoning Models OpenAI has released an updated prompting guide that reveals how to get the most accurate and useful responses from its reasoning models. As AI becomes more advanced, how you ask questions significantly impacts the quality of answers. Whether you’re a developer, business leader, or researcher, these best practices will help refine your AI interactions. Key Prompting Strategies from OpenAI 1. Simplicity Wins: Keep Prompts Direct Overloading prompts with unnecessary instructions can confuse the model. Instead of micromanaging its reasoning, trust the AI’s built-in logic. ✅ Better:“Analyze sales trends from this dataset.” ❌ Less Effective:“Break down this dataset step-by-step, explain each calculation, and ensure statistical best practices are followed.” 2. Skip the “Think Step by Step” Approach While some believe explicitly asking for reasoning helps, OpenAI found that models already optimize for logic—adding such instructions can backfire. ✅ Better:“What’s 25% of 200?” ❌ Less Effective:“Explain your reasoning step-by-step to calculate 25% of 200.” Need an explanation? Ask for it after getting the answer. 3. Use Delimiters for Complex Inputs When feeding structured data, contracts, or multi-part questions, clear separators prevent misinterpretation. ✅ Better: Copy Summarize the contract below: — [Contract text] — ❌ Less Effective:“Summarize this contract: The first party agrees to…” 4. Limit Context in Retrieval-Augmented Tasks When referencing external documents, only include relevant sections—too much info dilutes accuracy. ✅ Better:“Summarize key points from Sections 2 and 3 of this report.” ❌ Less Effective:“Read this 10-page document and summarize everything.” 5. Define Constraints for Precision The more specific your requirements, the better the output. ✅ Better:“Suggest a $500/month LinkedIn ad strategy for a B2B SaaS startup.” ❌ Less Effective:“Suggest a marketing plan.” 6. Iterate for Better Results If the first response isn’t perfect, refine your prompt with additional details. First Attempt:“Give me startup ideas.” Refined Prompt:“Suggest AI-powered B2B SaaS ideas for small business accounting.” Why This Matters OpenAI’s findings show that optimized prompting = better outputs. Whether you’re integrating AI into apps or using it for research, these techniques ensure smarter, faster, and more reliable responses. Try these strategies today—how will you refine your prompts? Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Marketing Cloud Transactional Emails Salesforce Marketing Cloud Transactional Emails are immediate, automated, non-promotional messages crucial to business operations and customer satisfaction, such as order Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more

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Prompt Decorators

Prompt Decorators

Prompt Decorators: A Structured Approach to Enhancing AI Responses Artificial intelligence has transformed how we interact with technology, offering powerful capabilities in content generation, research, and problem-solving. However, the quality of AI responses often hinges on how effectively users craft their prompts. Many encounter challenges such as vague answers, inconsistent outputs, and the need for repetitive refinement. Prompt Decorators provide a solution—structured prefixes that guide AI models to generate clearer, more logical, and better-organized responses. Inspired by Python decorators, this method standardizes prompt engineering, making AI interactions more efficient and reliable. The Challenge of AI Prompting While AI models like ChatGPT excel at generating human-like text, their outputs can vary widely based on prompt phrasing. Common issues include: Without a systematic approach, users waste time fine-tuning prompts instead of getting useful answers. What Are Prompt Decorators? Prompt Decorators are simple prefixes added to prompts to modify AI behavior. They enforce structured reasoning, improve accuracy, and customize responses. Example Without a Decorator: “Suggest a name for an AI YouTube channel.”→ The AI may return a basic list of names without justification. Example With +++Reasoning Decorator: “+++Reasoning Suggest a name for an AI YouTube channel.”→ The AI first explains its naming criteria (e.g., clarity, memorability, relevance) before generating suggestions. Key Prompt Decorators & Their Uses Decorator Function Example Use Case +++Reasoning Forces AI to explain logic before answering “+++Reasoning What’s the best AI model for text generation?” +++StepByStep Breaks complex tasks into clear steps “+++StepByStep How do I fine-tune an LLM?” +++Debate Presents pros and cons for balanced discussion “+++Debate Is cryptocurrency a good investment?” +++Critique Evaluates strengths/weaknesses before suggesting improvements “+++Critique Analyze the pros and cons of online education.” +++Refine(N) Iteratively improves responses (N = refinement rounds) “+++Refine(3) Write a tagline for an AI startup.” +++CiteSources Includes references for claims “+++CiteSources Who invented the printing press?” +++FactCheck Prioritizes verified information “+++FactCheck What are the health benefits of coffee?” +++OutputFormat(FMT) Structures responses (JSON, Markdown, etc.) “+++OutputFormat(JSON) List top AI trends in 2024.” +++Tone(STYLE) Adjusts response tone (formal, casual, etc.) “+++Tone(Formal) Write an email requesting a deadline extension.” Why Use Prompt Decorators? Real-World Applications The Future of Prompt Decorators As AI evolves, Prompt Decorators could: Conclusion Prompt Decorators offer a simple yet powerful way to enhance AI interactions. By integrating structured directives, users can achieve more reliable, insightful, and actionable outputs—reducing frustration and unlocking AI’s full potential. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Marketing Cloud Transactional Emails Salesforce Marketing Cloud Transactional Emails are immediate, automated, non-promotional messages crucial to business operations and customer satisfaction, such as order Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more

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Thoughts on Workday With Illuminate

Workday Illuminate

Announcing Workday Illuminate™: The Next Generation of Workday AI Illuminate Harnesses the Power of the World’s Largest HR and Finance Dataset to Drive Enterprise Transformation With AI Experience the Future of Work at Workday Rising 2024 LAS VEGAS, Sept. 2024 /PRNewswire/ — Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organizations manage their people and money, today announced Illuminate, the next generation of Workday AI. Built on the world’s largest and cleanest HR and finance dataset, Illuminate accelerates manual tasks, assists every employee, and ultimately transforms entire business processes.  AI That Taps Into the Combined Power of HR and Finance Data and ContextIlluminate models are fueled by the more than 800 billion business transactions processed by the Workday platform annually. But the data alone doesn’t tell the full story. Illuminate understands not only the data but also the context—the “why” or “how” behind every HR and financial process, such as how processes are connected, the people and roles involved, and the current task at hand – along with previous conversational AI interactions. With this powerful combination of data and context, Illuminate enables precise decision-making, anticipates employee needs, and delivers personalized experiences like never before. “The business world is in the midst of a tectonic shift, excited about the immense potential of AI while also struggling to implement it in a way that drives meaningful results,” said Carl Eschenbach, CEO, Workday. “By placing tangible business value, responsible innovation, and user-centric design at the forefront, Workday Illuminate empowers businesses to harness AI’s full potential to drive unprecedented productivity and move forever forward.” Illuminate: Transforming the Way People WorkIlluminate works across the Workday platform, delivering powerful insights for precise decision making and streamlined actions. Illuminate will help organizations drive exponential productivity gains and significant cost savings in the following ways: Illuminate elevates people by enabling them to focus on the work that matters and do the things that are uniquely human – from spending more time with customers, constituents, or patients to pursuing more creative and meaningful work to building critical peer, team, and stakeholder relationships. Workday Ecosystem Extends the Power of IlluminateIlluminate also lets customers use AI innovations from Workday’s partners, or developed through Workday AI Gateway, and orchestrates processes across all of them on the same platform. This allows customers to leverage their existing AI investments and extend the power of Illuminate, driving even greater value and innovation across their organizations. “The rapid adoption of AI across enterprises has created a complex web of models, data pipelines, and infrastructure,” said Bob Evans of Cloud Wars. “For businesses that want to effectively manage, scale, and govern their AI initiatives – ensuring they deliver real value while also mitigating risk – it’s absolutely essential to get all of those AI components working together to complete more complex cross-functional tasks. Workday Illuminate will provide that cross-platform AI orchestration that businesses will need to be successful in this age of AI.” AvailabilityWorkday Illuminate is available to customers now, and will continue to evolve as part of Workday’s robust three year AI roadmap. About WorkdayWorkday is a leading enterprise platform that helps organizations manage their most important assets – their people and money. The Workday platform is built with AI at the core to help customers elevate people, supercharge work, and move their business forever forward. Workday is used by more than 10,500 organizations around the world and across industries – from medium-sized businesses to more than 60% of the Fortune 500. For more information about Workday, visit workday.com. © 2024 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more Tectonic’s Successful Salesforce Track Record Salesforce Technology Services Integrator – Tectonic has successfully delivered Salesforce in a variety of industries including Public Sector, Hospitality, Manufacturing, Read more

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