IntelAgree, a leader in AI-powered contract lifecycle management (CLM) software, is excited to announce the integration of generative AI functionality into its existing Salesforce platform. The new feature, Saige Assist: Contract Advice, enhances the contracting process by providing users with immediate answers to contract-related questions directly within the familiar Salesforce environment. Available to IntelAgree users
Introducing Agentforce Service Agent: Salesforce’s Autonomous AI to Transform Chatbot Experiences Accelerate case resolutions with an intelligent, conversational interface that uses natural language and is grounded in trusted customer and business data. Deploy in minutes with ready-made templates, Salesforce components, and a large language model (LLM) to autonomously engage customers across any channel, 24/7. Establish
Salesforce: Enhancing Customer Service Efficiency with AI Salesforce, the global leader in AI-driven CRM solutions, has released its latest State of Service report, highlighting the benefits of artificial intelligence (AI) and data in boosting customer revenue, efficiency, and satisfaction. The comprehensive study surveyed over 5,500 service professionals across 30 countries, including Indonesia, revealing a significant
What Is to Become of the Data Scientist Role? This question frequently arises among executives, particularly as they navigate the changing roles of data teams, such as those at DataRobot. Where Will the Data Scientists Go may not be as relevant as what new places can they go with AI? The short answer? While tools
Tableau’s first generative AI assistant is now generally available. Generative AI for Tableau brings data prep to the masses. Earlier this month, Tableau launched its second platform update of 2024, announcing that its first two GenAI assistants would be available by the end of July, with a third set for release in August. The first
Autodesk Enhances Customer Service and Agent Productivity with Salesforce AI Integration Autodesk, a leader in 3D design, engineering, and entertainment software, has strengthened its partnership with Salesforce by incorporating Salesforce AI technology into its service agent workflow. This integration aims to boost agent productivity and enhance customer satisfaction. Autodesk Enhancements with Einstein 1. Impact of
Salesforce CEO Marc Benioff has hinted at the upcoming launch of a new AI and automation platform geared towards customer support. Salesforce Agentforce Platform. In anticipation of September’s Dreamforce event, Benioff used X, formerly Twitter, to offer a sneak peek into the platform, specifically highlighting its customer-facing “Einstein Service Agent.” In his post, Benioff underscores
The pace of change in the marketing world has arguably never been faster than it speeds ahead today. Professionals across various fields, not just marketing, are feeling the impact of rapid technological advancements, shifts in the global economy, evolving consumer preferences, and a volatile job market. Marketing Technologies and Trends. To navigate these changes, marketers
AI Agents in Line at HR may only be a satirical cartoon for a very short time. Sorry, Farside, but your AI bits may not be able to keep up with AI. July, 2034 — A new software unicorn has just emerged inbehind a bar in a pub in East London. Unicorn, by the way,
Traction Complete Launches Revolutionary “RevOps Data Management Suite for Salesforce” In an era where artificial intelligence (AI) is revolutionizing business, Traction Complete is proud to announce the launch of “The RevOps Data Management Suite for Salesforce.” This groundbreaking suite is the first data management solution designed specifically for Revenue Operations professionals, empowering users to fully
Siloed data slows communication, delays data-driven insights, and creates extra work. Learn ways for Breaking Down Data Silos with Zero Copy Data Federation. Overview In today’s data-driven business world, organizations amass vast amounts of data across various touchpoints, centralizing it in data warehouses or lakes to derive business insights. While this data is primarily used
The Future of AI: Balancing Innovation and Trust Authored by Justin Tauber, General Manager, Innovation and AI Culture at Salesforce, ANZ. AI Safety and Responsibility AI holds the promise of transforming business operations and freeing up our most precious resource: time. This is particularly beneficial for small businesses, where customer-facing staff must navigate a complex
MuleSoft: Enabling AI Integration with Composability Solutions – MuleSoft Composability MuleSoft, a subsidiary of Salesforce, is enhancing its portfolio with new capabilities to help organizations build AI services that serve as the building blocks for more complex applications. The company announced a new AI-powered composability solution designed to assist organizations in constructing discrete AI services
News from Google – Gemma 2 is now available! Introducing Gemma 2: Advanced AI for Everyone Expanding Access to AI AI has the potential to solve some of humanity’s most pressing issues, but this can only happen if everyone has the tools to build with it. Earlier this year, Google introduced Gemma, a family of
The Future of AI: Convenience and Risk Our lives are on the brink of being transformed by conversational AI agents designed to anticipate our needs, offer tailored information, and perform useful tasks on our behalf. These agents will rely on extensive personal data, including our interests, hobbies, backgrounds, aspirations, personality traits, and political views, all
