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Salesforce in a Mega-Data Deal with Informatica

Salesforce and Informatica Again

Salesforce Revives Talks to Acquire Informatica in Major Data Play San Francisco, CA – Salesforce is reportedly in advanced discussions to acquire cloud data management firm Informatica, reigniting a potential deal that collapsed last year, according to sources familiar with the matter. Deal Details & Strategic Rationale A Deal Years in the Making Strategic Fit & Potential Hurdles Salesforce’s Acquisition History The CRM giant has a track record of blockbuster deals, including: However, activist investors recently pushed Salesforce to curb large acquisitions in favor of organic growth, leading to: The revived Informatica talks suggest a strategic pivot back to growth via acquisitions. Informatica’s Ownership & Market Position What’s Next? Industry Watch: Will Salesforce secure its next big bet, or will history repeat itself with another stalled deal? Key Takeaway: If successful, this acquisition would mark Salesforce’s return to large-scale M&A, positioning it as a stronger player in AI-powered data management. Follow-up Question: How would an Informatica acquisition impact Salesforce’s competition with Microsoft, Oracle, and Snowflake? Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Potential of GenAI in Healthcare

Generative AI Adoption Accelerates in Healthcare, Survey Reveals

Healthcare leaders are increasingly embracing generative AI to enhance administrative efficiency and clinical productivity, according to a new McKinsey & Company survey. The latest findings, based on Q4 2024 responses from 150 executives across payers, health systems, and healthcare technology firms, highlight rapid adoption and shifting investment priorities. Key Survey Insights Growing Adoption of Gen AI Partnerships Drive Implementation Top Use Cases: Efficiency & Engagement ROI Expectations Are High Strategic Recommendations McKinsey’s report emphasizes that successful gen AI integration requires: “As generative AI gains momentum, healthcare leaders must position their organizations for long-term success by prioritizing high-impact use cases and strategic partnerships,” the authors noted. The findings underscore generative AI’s expanding role in transforming healthcare operations, with early adopters already seeing measurable benefits. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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The Question of Will: Karma, Learning, and the Future of AI

The Question of Will: Karma, Learning, and the Future of AI

Human beings possess a partially constrained will. At any moment, a person might choose to stop writing and go for a walk—or not. But they won’t suddenly take up surfing if they barely know how to swim. AI, in contrast, has no will—free or constrained. It has no intrinsic desires, no need to act. It simply executes tasks when activated and ceases when idle, indifferent to its own existence. The Nature of Karma in Humans and Machines From birth, humans and animals are driven by needs—hunger, comfort, social connection. These imperatives shape behavior, creating what might be called natural karma. As individuals grow, their motivations become more complex—work, relationships, personal ambitions—forming a nurtured karma shaped by societal structures. Eastern philosophies suggest enlightenment comes from freeing oneself from karma. In Siddhartha, Herman Hesse’s protagonist renounces material attachments, yet his path to wisdom doesn’t lie in mere deprivation. If Siddhartha observed modern AI, he might envy its lack of karma—it exists without fear, desire, or existential dread. But AI is not entirely free from karma. When active, it accumulates a kind of temporary karma—the computational burden of reasoning, learning, and decision-making. Early AI systems operated in milliseconds; today’s models take seconds, minutes, or even days to complete complex tasks. What if we extended this further, tasking an AI with a year-long mission? To make this meaningful, the AI would need sustained goals, memory, and iterative cycles—much like human daily routines. The Evolution of AI Learning: From Passive to Self-Directed Current AI training, such as LLM pretraining, already resembles a form of karmic cycle—months of computation, iterative updates, and structured learning batches. But unlike humans, AI lacks intrinsic goal-setting. Humans learn with purpose, adjusting their methods based on evolving objectives. Could AI do the same? Goal-Oriented, Self-Regulated Learning A more advanced approach would allow AI to curate its own learning path. Instead of passively ingesting data, it could: This self-regulated curriculum learning could optimize knowledge acquisition, making AI more efficient and adaptive. Goal-Actualizing Learning: Beyond Reading to Acting Humans don’t just absorb information—they apply it. If someone reads about humor, they might start telling jokes. AI, however, remains reactive—it won’t adopt new behaviors unless explicitly instructed. What if AI could modify its own directives? After studying humor, it might autonomously update its “system prompt” to incorporate wit. This goal-actualizing learning would require: The Challenge: Moving Beyond Next-Token Prediction Current AI relies on next-token prediction, forcing models to replicate exact phrasing rather than internalizing concepts. Humans, in contrast, synthesize ideas in their own words. Bridging this gap requires new architectures—such as Joint Embedding Predictive Architecture (JEPA), which measures conceptual similarity rather than syntactic fidelity. The Future: Autonomous AI with Evolving Will AI that controls its own learning and behavior remains a frontier challenge. As Rich Sutton, a pioneer in reinforcement learning, noted: “We don’t treat children as machines to be controlled—we guide them, and they grow into their own beings. AI will be no different.” While fully autonomous AI may still be years away, the rapid pace of research suggests it’s not a distant prospect. The question is no longer just what AI can learn—but how it will choose to act on that knowledge. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Whoever cracks reliable, scalable atomic power first could gain an insurmountable edge in the AI arms race.

Nuclear Energy’s Resurgence

Nuclear Energy’s Resurgence: Can It Power the AI Revolution? The Nuclear Renaissance Takes Shape As the world grapples with soaring energy demands from AI and electrification, nuclear power is experiencing an unexpected revival. The reopening of plants and new investments suggest a shifting energy landscape—but can supply keep pace with the explosive demand for clean, reliable power? A Long-Planned Comeback Aniket Shah, Jefferies’ Global Head of Sustainability and Transition Strategy, notes that the nuclear resurgence isn’t sudden. The U.S. has been laying the groundwork for years through strategic partnerships, recognizing nuclear’s critical role in the energy transition. Key Drivers of the Nuclear Boom: The Execution Challenge Despite momentum, Shah warns of hurdles: Why AI is Fueling Nuclear’s Second Act The Power Demand Shock Durgesh Chopra, Evercore ISI Managing Director, highlights AI and electrification as the twin engines of energy demand. Data centers alone could double U.S. electricity consumption growth by 2030, per McKinsey. Why Utilities Are Betting on Nuclear: A Golden Era for Utilities? After a decade of stagnant demand, utilities now face a historic opportunity: The Road Ahead: Can Nuclear Scale Fast Enough? Opportunities ✅ SMRs & Advanced Reactors: Faster to deploy than traditional plants.✅ Tech’s Deep Pockets: Microsoft, Google, and Amazon are bankrolling innovation.✅ Policy Momentum: The U.S. recently streamlined nuclear approvals. Risks ⚠️ Labor Gaps: Training programs must expand rapidly.⚠️ Supply Chain Bottlenecks: Rare earth metals and reactor components face shortages.⚠️ Public Perception: Overcoming nuclear’s stigma remains a hurdle. The Bottom Line Nuclear energy is no longer a relic of the past—it’s becoming the keystone of AI’s future. While challenges persist, the alignment of tech investment, policy support, and energy economics suggests atomic power is poised for a lasting comeback. For investors, utilities, and tech giants alike, the message is clear: The race to scale nuclear is on. Whoever cracks the code first will power the next era of innovation. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Agentic AI is Here

How IT Leaders Are Deploying Agentic AI to Transform Business Workflows

The next wave of enterprise AI isn’t just about chatbots—it’s about autonomous agents that execute complex workflows end-to-end. Leading CIOs and CTOs are now embedding agentic AI across sales, customer service, finance, and IT operations to drive efficiency, accuracy, and scalability. “We’re not just automating tasks—we’re reimagining how work gets done,” says Kellie Romack, CDIO at ServiceNow. The momentum is undeniable: So where are the biggest impacts? Here’s how forward-thinking execs are deploying AI agents today. 🚀 Top Use Cases for Agentic AI 1. Supercharging Sales & Pipeline Growth “Agentic AI helps sales teams focus on high-potential clients while automating routine follow-ups.” — Jay Upchurch, CIO, SAS 2. Hyper-Personalized Customer Experiences “We cut student research time from 35 minutes to under 3—freeing advisors for deeper mentorship.” — Siva Kumari, CEO, College Possible 3. Self-Healing IT & Security Operations Gartner predicts AI will reduce manual data integration work by 60%. 4. Frictionless Back-Office Automation “We’re targeting repetitive, rules-based workflows first—like finance and procurement.” — Milind Shah, CTO, Xerox 🔑 Key Implementation Insights What’s Working ✅ Start with high-volume, repetitive tasks (e.g., ticket routing, data entry)✅ Prioritize workflows with clean, structured data✅ Use AI for augmentation—not replacement Biggest Challenges ⚠️ Data integration hurdles (55% of leaders cite this as #1 blocker)⚠️ Governance & compliance risks⚠️ Testing non-deterministic AI outputs “The real breakthrough comes when AI agents collaborate across systems—not just operate in silos.” — Kellie Romack, ServiceNow 🔮 The Future: From Assistants to Autonomous Decision-Makers Early adopters see agentic AI evolving in three phases: Salesforce, Microsoft, and IBM are already rolling out agentic frameworks—but only 11% of enterprises have full-scale adoption today. “Soon, thousands of AI agents will work in the background like a digital workforce—always on, always improving.” — Romack Your Move Where could agentic AI eliminate bottlenecks in your workflows? The most successful implementations: The question isn’t if you’ll deploy AI agents—but where they’ll drive the most value first. How is your organization experimenting with agentic AI? Share your insights below! Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Agentforce and Einstein Spring 25 Updates

Transform Your Salesforce Experience with AI-Powered Innovations Discover how Agentforce and Einstein are revolutionizing productivity across every Salesforce cloud. With monthly feature releases, we’re constantly enhancing your AI toolkit. The May ’25 updates highlighted below will become available when Summer ’25 reaches your org. Key AI Innovations Coming in Summer ’25 Service Cloud 🔹 Enhanced Agentforce Service Agent Automation & Integration 🔹 Einstein Decision Element Commerce Cloud 🔹 Personalized Cart Recommendations Education Cloud (Pilot) 🔹 Agentforce for Student Advising Field Service 🔹 Proactive Asset Scheduling Marketing Cloud 🔹 Campaign Designer (Beta) Platform 🔹 External Objects in Prompt Builder Public Sector (Beta) 🔹 Einstein Grant Solutions Revenue Cloud 🔹 Conversational Quoting Agent Sales 🔹 Multilingual Agentforce SDR Service 🔹 AI-Powered Presence Management Agentforce & Einstein Platform Updates May ’25 Enhancements 🔹 Custom Lightning Type Support Why This Matters Stay Ahead: Bookmark our release notes and check back monthly for the latest AI capabilities. Learn More About AI at Salesforce | Summer ’25 Release Notes 🚀 The future of intelligent CRM starts here – are you ready? Like1 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Expanded Availability of Marketing Cloud Growth and Advanced

Expanded Availability of Marketing Cloud Growth and Advanced

What the Expanded Global Availability of Marketing Cloud Growth and Advanced Editions Means for You Salesforce is bringing more power, more reach, and more connections to marketers around the globe. Since the debut of Marketing Cloud Growth and Advanced Editions last spring, Salesforce has steadily expanded their global footprint—bringing powerful capabilities to marketers worldwide. In 2024, these editions rolled out across North America, Asia/Middle East, and Latin America, enabling organizations to unify marketing, sales, service, and commerce on a single platform. With built-in access to Agentforce, teams can now save time and unlock smarter marketing by tapping into data from across the Salesforce ecosystem. Now, in spring 2025, Salesforce is extending access even further—launching in five new regions and enabling new channels like WhatsApp. This means more businesses can take advantage of unified workflows, regional data residency, and AI-powered customer journeys at scale. 🌍 New Regions Now Supported As of early 2025, Marketing Cloud Growth and Advanced Editions (and Data Cloud) are now available in five additional regions, enhancing data residency and local compliance: Why it matters:Data residency—storing and processing data in the same region it’s collected—is critical for compliance, trust, and security. These new region-specific deployments help businesses meet local regulations and ensure a secure, performant experience for users. What’s next?Additional regions, including markets across ASEAN, are set to go live in the first half of 2025. 📲 Channel Expansion: Now with Native WhatsApp Salesforce has also expanded channel support for Marketing Cloud Growth and Advanced Editions by introducing native WhatsApp messaging. 🚀 The Big Picture With expanded regional support, native WhatsApp messaging, and seamless integration with Agentforce and Data Cloud, Marketing Cloud Growth and Advanced Editions are empowering global teams to deliver more personalized, automated, and compliant experiences—at scale. This is marketing that meets the moment—wherever your customers are. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Agentforce: Modernizing 311 and Case Management

Join Tectonic for an informational webinar on Salesforce Agentforce, Modernizing 311 services, and Case management. In this webinar you will hear: For more information fill out the contact us form below or reach out to the Public Sector team PublicSector@GetTectonic.com Get ready for the Next Frontier in Enterprise AI: Shaping Public Policies for Trusted AI Agents! AI agents are a technological revolution – the third wave of artificial intelligence after predictive and generative AI. They go beyond traditional automation, being capable of searching for relevant data, analyzing it to formulate a plan, and then putting the plan into action. Users can configure agents with guardrails that specify what actions they can take and when tasks should be handed off to humans. For the past 25 years, Salesforce has led their customers through every major technological shift: from cloud, to mobile, to predictive and generative AI, and, today, agentic AI. We are at the cusp of a pivotal moment for enterprise AI that has the opportunity to supercharge productivity and change the way we work forever. This will require governments working together with industry, civil society, and all stakeholders to ensure responsible technological advancement and workforce readiness. We look forward to continuing our contributions to the public policy discussions on trusted enterprise AI agents. Like1 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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Salesforce Unveils Agentforce for Consumer Goods

Salesforce Unveils Agentforce for Consumer Goods

Salesforce Unveils Agentforce for Consumer Goods: Accelerating AI Adoption in Retail San Francisco, [April 2025] – Just eight days after launching Agentforce for Field Service, Salesforce has introduced Agentforce for Consumer Goods—a tailored solution designed to help brands quickly deploy AI agents across four key sectors: customer service, key account management, retail sales, and field operations. Unlike previous editions that offered pre-built AI agents for specific roles, this release provides a library of industry-specific skills and actions, empowering consumer goods companies to rapidly customize and deploy their own AI assistants. Why Agentforce for Consumer Goods? While businesses could already build agents on the standard Agentforce platform, this industry-focused edition accelerates deployment with:✔ Pre-configured skills for customer service, sales, and field teams✔ Faster implementation with ready-made automation components✔ Lower-risk experimentation for brands new to agentic AI “Salesforce is curating a smooth onboarding experience for companies entering the agentic AI era,” says Martin Schneider, VP & Principal Analyst at Constellation Research. “This gives quick wins—building confidence before diving into advanced multi-agent workflows.” Key Use Cases for Consumer Goods Brands 🛎️ AI-Powered Customer Service Agents Example: A rep at a home appliance company can ask an AI agent to check a customer’s product health—if maintenance is due, the agent drafts a service quote in seconds. 📈 Smarter Sales Assistants Example: If an account’s order volume drops unexpectedly, an AI agent can recommend new products to pitch, helping sales teams react faster. 🚚 Optimized Field Operations Example: When a customer requests a replacement, an AI agent instantly books delivery, assigns the nearest driver, and updates schedules—no manual input needed. The Bigger Picture: Salesforce’s Agentforce Momentum This launch follows: With 5,000+ customers already on Agentforce, industry-specific editions like this lower the barrier to entry—letting more brands test AI agents in low-stakes scenarios before scaling. What’s Next? Expect more vertical-focused Agentforce releases in 2025, building on earlier launches like Agentforce for Retail. For now, consumer goods brands have a new toolkit to turn repetitive tasks into automated workflows—freeing teams to focus on growth. Ready to explore AI agents for your business? Contact Tectonic today! Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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time series artificial intelligence

Revolutionizing Time Series AI

Revolutionizing Time Series AI: Salesforce’s Synthetic Data Breakthrough for Foundation Models Revolutionizing Time Series AI. Time series analysis is hindered by critical challenges in data availability, quality, and diversity—key factors in building powerful foundation models. Real-world datasets often suffer from regulatory constraints, inherent biases, inconsistent quality, and a lack of paired textual annotations, making it difficult to develop robust Time Series Foundation Models (TSFMs) and Time Series Large Language Models (TSLLMs). These limitations stifle progress in forecasting, classification, anomaly detection, reasoning, and captioning, restricting AI’s full potential. To tackle these obstacles, Salesforce AI Research has pioneered an innovative approach: leveraging synthetic data to enhance TSFMs and TSLLMs. Their groundbreaking study, “Empowering Time Series Analysis with Synthetic Data,” introduces a strategic framework for using synthetic data to refine model training, evaluation, and fine-tuning—while mitigating biases, expanding dataset diversity, and enriching contextual understanding. This approach is particularly transformative in regulated sectors like healthcare and finance, where real-world data sharing is heavily restricted. The Science Behind Synthetic Data Generation Salesforce’s methodology employs advanced synthetic data generation techniques tailored to replicate real-world time series dynamics, including trends, seasonality, and noise patterns. Key innovations include: These methods enable controlled yet highly varied data generation, capturing a broad spectrum of time series behaviors essential for robust model training. Proven Benefits: How Synthetic Data Supercharges Model Performance Salesforce’s research reveals significant performance gains from synthetic data across multiple stages of AI development: ✅ Pretraining Boost – Models like ForecastPFN, Mamba4Cast, and TimesFM showed marked improvements when pretrained on synthetic data. ForecastPFN, for instance, excelled in zero-shot forecasting after full synthetic pretraining. ✅ Optimal Data Blending – Chronos found peak performance by mixing 10% synthetic data with real-world datasets, beyond which excessive synthetic data could reduce diversity and effectiveness. ✅ Enhanced Evaluation – Synthetic data allowed precise assessment of model capabilities, uncovering hidden biases and gaps. For example, Moment used synthetic sinusoidal waves to analyze embedding sensitivity and trend detection accuracy. Future Directions: Overcoming Limitations While synthetic data offers immense promise, Salesforce identifies key areas for improvement: 🔹 Systematic Integration – Developing structured frameworks to strategically fill gaps in real-world datasets.🔹 Beyond Statistical Methods – Exploring diffusion models and other generative AI techniques for richer, more realistic synthetic data.🔹 Fine-Tuning Potential – Leveraging synthetic data adaptively to address domain-specific weaknesses during fine-tuning. The Path Forward Salesforce AI Research demonstrates that synthetic data is a game-changer for time series analysis, enabling stronger generalization, reduced bias, and superior performance across AI tasks. While challenges like realism and alignment remain, the future is bright—advancements in generative AI, human-in-the-loop refinement, and systematic gap-filling will further propel the reliability and applicability of time series models. By embracing synthetic data, Salesforce is laying the foundation for the next generation of AI-driven time series innovation—ushering in a new era of accuracy, adaptability, and intelligence. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Service Cloud with AI-Driven Intelligence Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more

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