In Q2 2024, Salesforce Inc. filed 12 patents in the e-commerce sector, focusing on various innovative technologies. filed a patent for methods, systems, and computer program products that retrieve connection and membership information-these patents include methods for generating engagement recommendations for users in group-based communication platforms, techniques for generating user profile data based on user interactions, systems for recommending next actions based on behavior patterns, a recommendation service to boost historical electronic activity of products, and database systems that automatically generate records in a configurable and customizable manner. GlobalData’s comprehensive report on Salesforce provides an in-depth analysis of the company’s patenting strategy. You can purchase the report here. Despite these filings, Salesforce had no granted patents in e-commerce during Q2 2024. Recent Patent Salesforce in Ecommerce Application: Organizational Collaboration Connection Recommendations (Patent ID: US20240212005A1) Salesforce Inc. has filed a patent for methods, systems, and computer program products that retrieve connection and membership information of users in a group-based communication platform. This information is used to generate a graphical data structure comprising user nodes, communication channel nodes, group nodes, and edges representing the connections and memberships. Based on this data, the system creates engagement recommendations for users in one group to interact with users in another group. The method also includes generating communication connection strength values and group connection strength values to enhance the engagement recommendation process. The patent outlines a method for data processing that involves: The apparatus for data processing includes a processor, memory, and instructions to execute the method steps. Additionally, a non-transitory computer-readable medium is described, storing code for data processing with instructions for retrieving information, generating a graphical data structure, and providing engagement recommendations. The code also includes instructions for calculating communication and group connection strength values to improve engagement recommendations. Like Related Posts Who is Salesforce? Who is Salesforce? Here is their story in their own words. From our inception, we’ve proudly embraced the identity of Read more Salesforce Marketing Cloud Transactional Emails Salesforce Marketing Cloud Transactional Emails are immediate, automated, non-promotional messages crucial to business operations and customer satisfaction, such as order Read more Salesforce Unites Einstein Analytics with Financial CRM Salesforce has unveiled a comprehensive analytics solution tailored for wealth managers, home office professionals, and retail bankers, merging its Financial Read more AI-Driven Propensity Scores AI plays a crucial role in propensity score estimation as it can discern underlying patterns between treatments and confounding variables Read more