AI emerges as a transformative force revolutionizing the customer experience (CX) landscape in the dynamic world of global e-commerce. Its ability to handle extensive data and facilitate large-scale automation empowers brands to offer tailored and seamless CX journeys, fostering customer loyalty and satisfaction. The great race to AI for CX is upon us. In the
Is Salesforce for Outlook retiring in June 2023? Salesforce for Outlook Retirement Moved. Tectonic looks forward to helping your organization prepare for Salesforce for Outlook retirement and decide which products you want to migrate to. We will help you plan and execute your move. The Tectonic Team Salesforce for Outlook Retirement Salesforce for Outlook product
Transportation and logistics and crm. Typically, the state of transportation and logistics (T&L) mirrors the state of the economy, with FedEx earnings serving as a reliable indicator of how the rest of the players in the industry are doing. However, the past few years have been anything but normal. The pandemic led to a surge
Since its public introduction in 2014, Slack has transformed from its original concept, a searchable log of all conversation and knowledge, into a comprehensive productivity platform that has reshaped how work and co-working is conducted. Get ready! Here comes Slack and Generative AI! In a recent release, Salesforce Slack unveiled a next-generation platform. A platform
Account Engagement AddThis, is an analytics tool for tracking the contents shared through any of the social media has been maintained in this tool. Marketing Cloud Account Engagement AddThis by Oracle. Oracle has made the business decision to terminate the AddThis service on May 31, 2023. After this date, the Account Engagement connector will be
