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Customer Experience

Engage Your Community with Experience Cloud

Community engagement operates as a mutual exchange of ideas and information, and Salesforce facilitates communication with your constituents while providing an avenue for reciprocal connections. This involves sharing feedback, participating in community events, and expanding networks through Salesforce Experience Cloud. Engage Your Community with Experience Cloud. Engage Your Community with Experience Cloud Community engagement is

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Sales Enablement in an AI World

Sales Enablement in an AI World

The New Era of AI-Driven Sales Enablement The era of AI-driven sales is upon us. More than 60% of sales and service professionals believe that generative AI will enhance their ability to serve customers effectively. AI-powered tools are already transforming the sales landscape by automating routine tasks and boosting productivity, ultimately driving sales and improving

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Successful Salesforce Implementation

Successful Salesforce Implementation

Unlocking the Potential of Salesforce: A Guide to Corporate Success Are you ready to explore the world of Successful Salesforce Implementation? In this Tectonic insight, we’ll explore how to leverage Salesforce to its fullest potential for your corporate success. Whether you’re a small startup or a large corporation, keep reading for practical advice and real-world

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salesforce einstein analytics and hospitality

Trust in AI Data

As companies rapidly embrace Artificial Intelligence and realize its benefits, trust must be their top priority. And to instill trust in AI, they must first instill trust in the data that powers it. Think about data as a well-balanced diet for AI — you’re healthiest when you avoid junk food and consume all the proper

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Data Cloud Free Licenses

Data Cloud Free Licenses

Salesforce Announces Data Cloud Free Licenses at Dreamforce 2023 At Dreamforce 2023, Salesforce announced that free Data Cloud licenses are now included for all Enterprise Edition or above customers to help them familiarize themselves with new capabilities and develop use case ideas. Starting September 19th, 2023, Enterprise Edition and above customers can get started with

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Bring Your Own Lake With Google BigQuery

Bring Your Own Lake With Google BigQuery

Can BigQuery Function as a Data Lake? Why you should Bring Your Own Lake With Google BigQuery. Google BigQuery serves as a fully-managed, petabyte-scale data warehouse, utilizing Google’s infrastructure’s processing power. The combination of Google Cloud Storage and BigQuery transforms Google Cloud Platform into a scalable data lake capable of storing both structured and unstructured

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Salesforce Net Zero Enhancements

Salesforce Net Zero Enhancements

Salesforce AI Innovations Boost ESG Reporting in Net Zero Cloud Powered by Einstein, Net Zero Cloud’s generative AI capabilities will suggest reliable, auto-generated responses for ESG reports – Salesforce Net Zero Enhancements CSRD Report Builder automates reporting, and Materiality Assessment empowers ESG managers to identify most relevant ESG topics  Global sports brand Rossignol Group uses Net Zero

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Salesforce is Hiring

Salesforce is Hiring

Salesforce is hiring approximately 3,000 new employees, CEO Marc Benioff announced in an interview with Bloomberg this week. This hiring initiative comes after the company laid off 10% of its workforce earlier this year as part of a significant cost-cutting effort. Salesforce is hiring. Yahoo story here. In January, Salesforce announced the layoffs of 8,000

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Einstein Advancement

Einstein Advancement

Salesforce, the enterprise software giant, announced on Tuesday the latest Einstein advancement in its artificial intelligence (AI) technology, unveiling a new generative AI tool called Einstein Copilot. This tool is set to revolutionize its suite of applications, including popular platforms like Slack and Tableau. What Happened: Einstein Copilot is introduced as a conversational AI assistant,

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Google 360 Analytics Dashboard in Marketing Cloud

Salesforce Audience Insights

Salesforce Audience Insights By Tectonic’s Marketing Consultant, Shannan Hearne Salesforce Marketing Cloud is so much more than just an email sending platform. This insight explores how it can power your advertising.; Marketing Cloud offers robust audience segmentation capabilities, empowering marketers to effectively segment their customer base. The integration of AI through Audience Insights enhances this

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Crucial Role of Data and Integration in AI at Dreamforce

The Crucial Role of Data and Integration in AI at Dreamforce

Understanding The Crucial Role of Data and Integration in AI at Dreamforce At this year’s Dreamforce, AI is the star of the show, but two essential supporting actors are data and integration. Enterprises are increasingly recognizing the importance of unifying their diverse data sources for effective analysis and swift action, and the race to harness

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Salesforce Success Story

Case Study: Large Faith-Based Religious Entity/Nonprofit-Salesforce Marketing Cloud/Nonprofit Success Pack

Undergoing a profound revitalization and restructuring process that combines six existing Provinces into a single, unified Province that will better serve the organization and its constituents’ needs. nonprofit salesforce marketing cloud success pack

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