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Salesforce Customer 360 Data Model

Salesforce Customer 360 Data Model

Customer 360 Data Model The Salesforce Customer 360 Data Model simplifies data integration across cloud applications by providing standardized guidelines. This model allows for the creation of data lakes, generation of analytics, training of machine-learning models, and building a unified view of the customer. Organization into Subject Areas The model is organized into various subject

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Salesforce role hierarchy

If Not Informatica, Then Who?

What Lies Ahead for Salesforce’s Acquisition Strategy? If Not Informatica Then Who? The Breakdown: The proposed Salesforce-Informatica acquisition, which promised significant advancements in data integration, quality control, and customer insights, ultimately fell through due to disagreements over the deal’s terms. Impact on Salesforce’s Strategy: The acquisition was positioned as a strategic move for Salesforce, building

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Salesforce in a Mega-Data Deal with Informatica

Informatica Salesforce Deal Off

Negotiations between Salesforce and Informatica to finalize an acquisition deal have collapsed due to an inability to reach agreement on the terms, according to reports from The Wall Street Journal (WSJ) and Reuters, citing anonymous sources. The primary point of contention appears to be the price per share of Informatica. Salesforce was reportedly aiming for

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More Sustainable and Equitable Future Through AI

More Sustainable and Equitable Future Through AI

Salesforce has unveiled a series of initiatives aimed at fostering a more sustainable and equitable future through AI. The company has introduced its Sustainable AI Policy Principles, a framework designed to guide AI regulation with a focus on minimizing environmental impact and promoting climate innovation. Additionally, Salesforce has selected five new nonprofits for its Salesforce

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Definitive Salesforce Glossary of Acronyms

Once again our heroes at Salesforce Ben have put together a great and definitive salesforce glossary of acronyms and it is way too good not to share. Bookmark it. Keep it handy. And at least once you won’t have to ask that embarrassing question or Google an acronym to know what everyone is talking about.

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Generative AI Prompts with Retrieval Augmented Generation

Generative AI Prompts with Retrieval Augmented Generation

By now, you’ve likely experimented with generative AI language models (LLMs) such as OpenAI’s ChatGPT or Google’s Gemini to aid in composing emails or crafting social media content. Yet, achieving optimal results can be challenging—particularly if you haven’t mastered the art and science of formulating effective prompts. Generative AI Prompts with Retrieval Augmented Generation. The

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Harnessing Zero Copy Integration

Harnessing Zero Copy Integration

Streamlining Data Management: Harnessing Zero Copy Integration for Efficient Customer Insights Zero copy integration offers a revolutionary approach to accessing and utilizing customer data without the need for burdensome data transfers. By seamlessly linking disparate databases, this innovative technique eliminates the complexities associated with moving, copying, or reformatting data. Let’s explore how zero copy integration

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Summer 24 Release Updates

Salesforce Maps Summer 24 Update

To improve scale and performance, Salesforce Maps is updating its mapping framework from raster to vector. This update also improves integrations with Esri data and includes a refined user experience.For Summer ’24, Sandbox and Production Orgs will remain on Raster maps by default. You can enable the new Vector maps experience by enabling the “Preview

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Salesforce GovSlack

Salesforce GovSlack

Salesforce GovSlack seamlessly integrates your team members, tools, and partners into a unified platform that adheres to critical government regulations for handling sensitive data. By breaking down communication barriers within and outside organizations, GovSlack empowers individuals to excel in their work. Salesforce GovSlack “Government agencies and their partners, colleagues, and contractors can now collaborate more

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Einstein Prediction Builder

Einstein Prediction Builder

Einstein Prediction Builder, a sophisticated yet user-friendly tool from Salesforce Einstein, empowers users to generate predictions effortlessly, without requiring machine learning expertise or coding skills. This capability enables businesses to augment their operations with foresight-driven insights. As of the Spring ’20 release, all Enterprise Edition and above orgs can build one free prediction with Einstein Prediction Builder.

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CPQ Called in Salesforce

Expand the Salesforce CPQ Toolbox

Dealing with highly configurable products poses challenges in the sales process for both buyers and sellers, particularly evident in industries like medical devices or manufacturing equipment. Custom products lack visualization, adjustable pricing complicates financial reporting, and complex billing requirements may discourage customers. Now is the time to Expand the Salesforce CPQ Toolbox. Even with exceptional

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Who Calls AI Ethical

Who Calls AI Ethical

Background – Who Calls AI Ethical On March 13, 2024, the European Union (EU) enacted the EU AI Act, a move that some argue has hindered its position in the global AI race. This legislation aims to ‘unify’ the development and implementation of AI within the EU, but it is seen as more restrictive than

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