Salesforce Revenue Cloud - gettectonic.com
Salesforce Revenue Cloud

Transition from Salesforce CPQ to Revenue Cloud

As organizations look to optimize their revenue processes, Salesforce has been encouraging customers to transition from Salesforce CPQ (Configure, Price, Quote) to Revenue Cloud (Rev Cloud). However, while the advantages of Revenue Cloud are often highlighted, clear, actionable steps to make the migration worthwhile are not always readily available. After consulting with Salesforce teams and partners, it’s evident that many customers remain hesitant due to concerns about cost, disruption, and customization complexities.

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Understanding and Growing Your Monthly Recurring Revenue

Understanding and Growing Your Monthly Recurring Revenue

Understanding and Growing Your Monthly Recurring Revenue (MRR) Monthly Recurring Revenue (MRR) is a vital metric for subscription-based and managed services businesses. It indicates whether your business is growing or shrinking and is crucial for making strategic decisions. Understanding and Growing Your Monthly Recurring Revenue is a key to building, monitoring, and exploding your pipeline. What is Monthly Recurring Revenue (MRR)? While revenue represents your company’s total income, MRR is the predicted monthly revenue from active subscriptions. It includes all recurring charges such as subscriptions, service retainers, promos, discounts, and add-ons, but excludes one-time fees. Why is MRR Important? MRR provides insights into financial performance, growth potential, churn, and customer value. It is essential for strategic planning and investor relations. Benefits of Calculating MRR: Types of MRR: How to Calculate MRR: The basic formula for MRR is: MRR=Number of active accounts×Average monthly revenue per accounttext{MRR} = text{Number of active accounts} times text{Average monthly revenue per account}MRR=Number of active accounts×Average monthly revenue per account Steps to Calculate MRR: Example Calculation: MRR=(100×$50)+(50×$100)=$5,000+$5,000=$10,000text{MRR} = (100 times $50) + (50 times $100) = $5,000 + $5,000 = $10,000MRR=(100×$50)+(50×$100)=$5,000+$5,000=$10,000 So, the MRR for that month would be $10,000. Advanced MRR Calculations: Growing Your MRR: MRR is a crucial metric for understanding your customers, finances, and growth potential. By tracking and managing MRR, you can make informed decisions and drive sustainable business growth. As the subscription-based and managed services landscape evolves, prioritizing MRR is essential for improving and innovating revenue streams. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more Top Ten Reasons Why Tectonic Loves the Cloud The Cloud is Good for Everyone – Why Tectonic loves the cloud You don’t need to worry about tracking licenses. Read more

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Salesforce Revenue Summer 24 Release Notes

Salesforce Revenue Summer 24 Release Notes

Automate and scale your revenue operations with a robust portfolio of Revenue Cloud products. Use Revenue Lifecycle Management to empower your organization’s sales and revenue management processes. Salesforce Billing offers efficient resolutions to all invoice processing issues. Salesforce Revenue Summer 24 Release Notes. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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CPQ Called in Salesforce

Hidden Power of Salesforce CPQ

If you’ve integrated Salesforce CPQ into your operations but feel your sales reps aren’t maximizing its potential, you’re not alone. The Hidden Power of Salesforce CPQ cab be hard to grasp. This versatile tool offers fantastic support for creating accurate customer quotes, yet its extensive feature set might go underutilized. In this article, we’ll delve into ten Salesforce CPQ features that can significantly enhance your quoting experience and hopefully inspire you to implement them in your organization. Hidden Power of Salesforce CPQ Bonus Features: Salesforce CPQ boasts a rich feature set that, when explored and implemented effectively, can significantly impact the daily lives of sales reps, enhancing their efficiency and quoting accuracy. For more information on Salesforce CPQ for your business, contact Tectonic today. Like1 Related Posts Best CPQ for Salesforce Many businesses, once they select the best Salesforce CPQ tool for their business, turn to an implementation partner like Tectonic Read more CPQ for Salesforce Formerly known as Salesforce CPQ, Revenue Cloud empowers your sales team to generate precise quotes for customers. Automate the entire Read more Acronyms for Quote-to-Cash Here is a helpful glossary of quote-to-cash acronyms you will hear in the Salesforce Ecosystem. AcronymMeaningDefintionACVAnnual Contract ValueThe annual revenue Read more Cooking with Salesforce Restaurant Management Platform Onboards Thousands of Customers Monthly Using Salesforce for Seamless Sales and Service Management SAN FRANCISCO—April 23, 2019—Salesforce Read more

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Salesforce Revenue Lifecycle Management

Salesforce Revenue Lifecycle Management

Seamless Revenue Lifecycle Management Powered by Salesforce Revenue Cloud Is your company struggling to manage complex revenue streams, manual billing processes, or compliance with ASC 606 and IFRS 15 standards? Tectonic specializes in implementing Salesforce Revenue Lifecycle Management solutions through Salesforce Revenue Cloud. We offer tailored strategies for mid-market and enterprise companies across industries like High Tech, SaaS, Manufacturing, Hospitality, and Life Sciences. Industries We Serve The Challenges You Face Managing complex revenue streams can be overwhelming without the right systems. If your business is facing challenges like: Tectonic’s Tailored Solutions – Salesforce Revenue Lifecycle Management We leverage Salesforce Revenue Cloud to automate and streamline your Salesforce Revenue Lifecycle Management, helping companies overcome these challenges with ease. Key Use Cases for Salesforce Revenue Lifecycle Management (RLM) Content updated September 2024. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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CPQ Called in Salesforce

What is CPQ Called in Salesforce?

What is the term for CPQ Called in Salesforce? Formerly known as Salesforce CPQ (Configure, Price, Quote), it is now referred to as Revenue Cloud. This tool assists sales representatives in generating precise quotes for customers, surpassing basic Opportunities Products and Quotes. It is designed to facilitate the selling of intricate product sets and bundles. Is Salesforce Configure Price Quote the same as Revenue Cloud? Yes, Salesforce CPQ, now named “Revenue Cloud,” enables organizations to streamline their revenue-related functions directly within the Salesforce platform. It encompasses activities from quoting to billing and extends to revenue recognition. Salesforce CRM primarily focuses on customer relationship management, data storage, and enhancing sales and marketing efforts. In contrast, Salesforce Configure Price Quote specializes in creating accurate quotes, managing pricing, and configuring complex product or service offerings. What is the purpose of Configure Price Quote in Salesforce? In Salesforce, Configure, Price, Quote Software, serves as a sales tool allowing companies to provide precise pricing for various product configuration scenarios. It enables sales representatives to create customized quotes based on buyers’ needs and syncs interactions with a deal’s documents within Salesforce CRM. Can Salesforce Billing be used without CPQ? No, Salesforce Billing requires Salesforce Configure Price Quote. It is recommended to install the same release of Salesforce Billing as Salesforce Configure Price Quote for compatibility and seamless integration. Salesforce Billing depends on specific settings from the Salesforce CPQ package. What is an example of CPQ in Salesforce? For instance, a sales representative selling a bundled product named ‘Desktop for Home’ can use CPQ product rules to offer the ‘Desktop for Home’ product without including a keyboard, tailoring the configuration to the customer’s preferences. How can CPQ enhance the bottom line? CPQ software, integrated with Salesforce CRM, streamlines the sales process, reducing wasted time and enhancing efficiency. It aligns with lean principles, ensuring clear communication, accurate proposals, and valuable interactions with customers. CPQ increases deal size by serving as a Subject Matter Expert (SME), providing insights, identifying options, and offering accurate quotes, ultimately contributing to sales growth. Like Related Posts Best CPQ for Salesforce Many businesses, once they select the best Salesforce CPQ tool for their business, turn to an implementation partner like Tectonic Read more CPQ for Salesforce Formerly known as Salesforce CPQ, Revenue Cloud empowers your sales team to generate precise quotes for customers. Automate the entire Read more Acronyms for Quote-to-Cash Here is a helpful glossary of quote-to-cash acronyms you will hear in the Salesforce Ecosystem. AcronymMeaningDefintionACVAnnual Contract ValueThe annual revenue Read more Cooking with Salesforce Restaurant Management Platform Onboards Thousands of Customers Monthly Using Salesforce for Seamless Sales and Service Management SAN FRANCISCO—April 23, 2019—Salesforce Read more

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Salesforce Revenue Cloud Integration

Salesforce Revenue Cloud Integration

Integrating Revenue Management with Salesforce Revenue Cloud If your organization utilizes both Revenue Management and Salesforce Revenue Cloud Integration, you can seamlessly integrate them using the Revenue Cloud Connector feature available in Feature Console. Enabling this feature configures your org with a standardized integration, allowing Revenue Management to effectively recognize revenue and costs against Salesforce orders. Key Integration Capabilities By enabling the Revenue Cloud Connector feature, you benefit from: Hierarchical Structure of Recognition Settings The integration creates recognition settings records for Salesforce objects organized in the following hierarchical structure: Level 2 Objects: Level 3 Objects: Level 4 Objects: Recognition Transactions The resulting recognition transactions encompass transaction lines generated from: Additional Considerations Revenue Contracts for Revenue Cloud For organizations creating revenue contracts for Salesforce orders, enabling the “Revenue Contracts for Revenue Cloud” feature is recommended. This feature streamlines the creation of revenue contracts via engagements linked to orders: For comprehensive details regarding fields, recognition settings, and templates established upon feature activation, refer to “Metadata Changes when Enabling Revenue Cloud Connector.” Instructions for enabling the feature are available under “Enabling Revenue Cloud Connector.” By leveraging these integrative features, organizations enhance their ability to manage revenue recognition efficiently and maintain compliance with regulatory standards. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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revenue cloud

CPQ Revenue Cloud Billing Salesforce

Unleash the Power of Salesforce CPQ for Seamless Product Configuration: CPQ Revenue Cloud Billing Salesforce Maximize the potential of Salesforce CPQ to effortlessly configure all your products. Empower sales representatives with the knowledge to provide accurate quotes through guided product discovery, solution selling, and advanced configuration logic. Boost sales productivity by seamlessly integrating configure, price, and quote capabilities into your CRM system. Quickly generate quotes with guided selling flows, product bundles, and discounting rules while ensuring business risk mitigation through built-in controls, approval workflows, and compliance measures. CPQ Revenue Cloud Billing Salesforce: Elevate your sales operations with Salesforce CPQ and Revenue Cloud, driving growth and efficiency across all sales channels while ensuring seamless customer interactions and comprehensive revenue management. Like1 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Revenue Cloud

Revenue Cloud

Salesforce Revenue Cloud serves as an all-encompassing platform meticulously crafted to enhance and simplify the entire revenue management process for businesses. This cloud-based solution provides a centralized system, facilitating effective management of pricing, quoting, and billing operations. The platform, introduced as part of the Salesforce Customer 360 Platform, integrates Configure, Price and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionalities. Contrary to an out-of-the-box solution, Salesforce Revenue Cloud does not replace enterprise resource planning (ERP) systems but strives to bridge the gap between critical functional departments like sales, partners, operations, and finance. Its introduction at the end of 2020 aimed to assist businesses in better managing revenue streams, enhancing forecasting capabilities, improving efficiencies, and accelerating growth across all sales channels. Salesforce Revenue Cloud, often referred to as CPQ, enables organizations to unify direct sales, partner sales, and eCommerce, package product bundles, handle complex order configurations, produce invoices across multiple channels, collect payments, and manage dunning. The platform’s benefits include streamlined revenue management, improved business agility, real-time access to mobile inventory and data, and the generation of new revenue streams. In addition to these advantages, Salesforce Revenue Cloud offers better insight into customers, maximizes revenue efficiency, builds a superior buyer experience, and reduces missed opportunities by delivering the right product at the right time to the right place. The platform eliminates manual operations, integrates with existing systems and new applications, and expedites the quote-to-cash process. However, it’s essential to consider certain aspects when opting for Salesforce Revenue Cloud, such as its limitations in handling complex billing needs. While Salesforce provides substantial capabilities for recurring revenue and subscription models, it may face challenges with more intricate pricing models, such as dynamic pricing for one-time charges, usage, tiered, subscription, overages, minimum commitments, or others. In conclusion, the collaboration between CRM and marketing departments, fueled by Salesforce Revenue Cloud, propels an increase in sales and enables a comprehensive view of the customer. As businesses demand a 360-degree perspective, the product-specific gap is expected to narrow further, emphasizing the importance of a unified approach across all company departments. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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industry

Digital BSS

Digital BSS, which stands for Digital Business Support System, refers to a set of software solutions and platforms designed to enable and enhance the operational and business support capabilities of a telecommunications service provider. These systems play a crucial role in managing and monetizing telecommunications services in the digital era. Digital BSS solutions are part of the broader digital transformation initiatives undertaken by telecom companies to adapt to changing market dynamics and customer expectations. Key components and functionalities of Digital BSS include: Digital BSS Adoption The adoption of Digital BSS is driven by the need for telecom operators to stay competitive in a rapidly evolving digital landscape. It allows them to launch new services quickly, improve customer experience, and streamline their internal processes. The shift towards 5G, IoT, and other emerging technologies further emphasizes the importance of advanced BSS systems in the telecommunications industry. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more Alphabet Soup of Cloud Terminology As with any technology, the cloud brings its own alphabet soup of terms. This insight will hopefully help you navigate Read more

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Salesforce Revenue Cloud

Sales Cloud Integrated with Revenue Cloud

Integrate Salesforce Revenue Cloud with Sales Cloud to expedite the generation of new revenue streams and optimize operational efficiency through automation and actionable insights at every stage, from sales planning to execution. Enhance channel sales and elevate partner performance by seamlessly overseeing resellers, distributors, brokers, and more. Sales Cloud integrated with Revenue Cloud help you foster revenue growth. For the integration of Salesforce Revenue Cloud with Salesforce Marketing Cloud, businesses must establish data synchronization between the two platforms. This entails mapping the fields in Salesforce Revenue Cloud to their corresponding counterparts in Salesforce Marketing Cloud, facilitating the seamless exchange of customer data between these two clouds. Foster profitable growth with Revenue Cloud by automating end-to-end processes from product-to-cash, encompassing product catalogs, pricing, configuration, quoting, order management, fulfillment, billing, and contracts. Facilitate rapid expansion with flexible revenue models and swift time-to-market. Trim operational costs by automating policies, controls, and processes at scale. Unify sales, finance, and legal functions on the #1 AI CRM platform. Enable Self-Service by Sales Cloud integration with Revenue Cloud Enable self-service buying capabilities wherever customers choose to engage, whether within applications, on a webstore, through partner sites, or chat portals. Expedite the offering of subscriptions, add-ons, or one-time sale products with ease — all accomplished with clicks, not code. Sales Cloud integrated with Revenue Cloud empowers marketers and customers. Ensure Uniform Buying Experiences Ensure uniform buying experiences across all sales channels. Simplify online shopping and checkout processes by presenting consistent product and customer data across various customer touchpoints. Empower customers to add products to an app store shopping cart and complete the checkout process on the website at their convenience. Streamline product catalogs to minimize system costs and reduce data duplication across sales channels. Activate swift and effortless self-service options for customers to upgrade, add-on, and renew transactions on their terms. Liberate representatives’ time to concentrate on high-value customer conversations, relationship building, and navigating complex deal cycles. Contact Tectonic today to explore integrating Sales Cloud and Revenue Cloud. Like Related Posts 50 Advantages of Salesforce Sales Cloud According to the Salesforce 2017 State of Service report, 85% of executives with service oversight identify customer service as a Read more How Travel Companies Are Using Big Data and Analytics In today’s hyper-competitive business world, travel and hospitality consumers have more choices than ever before. With hundreds of hotel chains Read more Marketing Cloud Account Engagement and Salesforce Campaigns The interplay between Account Engagement and Salesforce Campaigns often sparks confusion and frustration among users. In this insight, we’ll demystify Read more Integration of Salesforce Sales Cloud to Google Analytics 360 Announced In November 2017, Google unveiled a groundbreaking partnership with Salesforce, outlining their commitment to develop innovative integrations between Google Analytics Read more

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Configuring Revenue Management

Configuring Revenue Management

Configuring Revenue Management for Automated Population of Recognition Templates and GLAs Revenue Management can be set up to automatically populate the recognition template and GLAs on your source records based on their revenue recognition treatment. How It Works Revenue Management assigns the correct recognition template to a source record by following these steps: Setting Up the Flow To use this functionality, you must build a Salesforce flow that triggers an Apex action. Follow these steps to create a flow for each source object: Below is an outline for creating a flow for the Order Product (OrderItem) source object: Creating the Flow for Order Product (OrderItem) The flow will trigger when you save or update an order product that meets the conditions for inclusion in recognition processes. Repeat for Other Source Objects Repeat the above procedure to create flows for each of the remaining source objects: Invoice Line, Credit Note Line, and Usage Summary (if used). Ready? By following these steps, you can efficiently configure Revenue Management to automate the population of recognition templates and GLAs, streamlining your revenue recognition processes. Like1 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Salesforce Revenue Cloud

Salesforce Revenue Cloud

What is Salesforce Revenue Cloud? It’s a comprehensive revenue management solution that seamlessly streamlines your entire revenue lifecycle, all powered by the Salesforce Customer 360 Platform. Revenue Cloud provides you with the CPQ (Configure, Price, Quote) capabilities to facilitate swift deal closing and selling. Easily configure, price, and quote complex solutions with precision. The platform automates billing and cash collection, with Salesforce’s recurring billing engine supporting various charge types, sales orders, and payment schedules. Subscription management is also a breeze, fostering efficient revenue growth. Built on the expansive and scalable Salesforce capabilities, Revenue Cloud allows you to deliver exceptional, personalized end-user experiences. It unifies your revenue processes with 360-degree customer view data, driving automation across the entire product-to-cash journey. Discover how Revenue Cloud empowers customers to buy across channels, adapt to evolving business models, and navigate changes in the business landscape by talking to Tectonic today. At Tectonic, we understand the challenges faced by IT professionals when integrating new tools into their infrastructure. Salesforce Revenue Cloud seamlessly integrates with Sales Cloud and Service Cloud, ensuring compatibility with your existing sales, marketing, finance, HR, and CDP platforms. Partner with Tectonic to implement Salesforce Revenue Cloud seamlessly into your custom Salesforce ecosystem, avoiding technical debt, complex systems, and unnecessary downtime or learning curves. Revenue Cloud puts you in control of revenue growth across every channel. As part of Salesforce Customer 360, it unifies data throughout the entire revenue lifecycle. Connect all your revenue processes on a single platform, launch new revenue streams, optimize efficiency, and transform the B2B buying journey. Tectonic, in collaboration with Salesforce Revenue Cloud, offers a unified product catalog to ensure consistent products and pricing across all channels. Flexibility to move across direct, partner, and digital channels is enhanced, with improved data quality and security for smarter and faster data-driven decisions. The Guided Selling configuration wizard assists reps in finding the right products with the correct configuration rules and bundling for comprehensive and compliant quoting solutions. Accelerating deal execution without compromising margins, Tectonic and Salesforce Revenue Cloud enable your sales reps to model deal scenarios, streamline approvals, and offer pre-agreed upon discounts. Generate quotes aligned with branding, product, and legal guidelines using pre-built templates, product literature libraries, and dynamic terms and conditions. Track orders and quotes seamlessly across multiple fulfillment platforms, with contracts and subscriptions easily traceable. Invoices from CPQ order objects contain fields for both the CPQ and billing modules, supporting amend and renew processes. Customized billing and approvals adapt to exceptions, with stakeholders able to approve via email, mobile, Chatter, or within Salesforce. Integrated revenue management on the number one CRM platform allows you to control revenue complexity and growth effectively. Salesforce Revenue Cloud caters to businesses in need of negotiated sales, self-service orders, controls and compliance, products and pricing, billing and collections, revenue reporting, licensing and permitting, and more. Contact Tectonic today to discover how much power Salesforce Revenue Cloud can add to your custom Salesforce integration. Like2 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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