Data Cloud connects and unifies all business data to unlock trapped value. By activating data with insights and automation across customer touchpoints, Data Cloud builds a 360-degree view of the customer that every team can act on.
In addition to powering data-driven automation, Data Cloud is also designed to fuel safer, smarter AI responses.
With Agentforce, you can build agents that respond and act autonomously based on secure, real-time data.
The next wave of AI is here and it’s called agentic AI.
Combining humans, AI, data and CRM, Agentforce lets you build and customize autonomous AI agents that work 24/7 to support employees and customers.
And your Agentforce journey begins with Data Cloud. Why? Because AI is only as effective as the data it’s fed.
Data Cloud acts as your private source of truth, providing trusted, secure, and unified data for your AI agents to act on. With this, agents can:
● Analyze information in real time
● Make smart, data-driven decisions
● Automate complex tasks to enhance customer and employee experiences
Interested to learn more? Learn more about Agentforce here.
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