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Sending Emails Through Salesforce

Journey Builder or Automation Studio

Both Journey Builder and Automation Studio are robust tools available to Marketing Cloud customers. However, determining when to use each one and how they complement each other can sometimes be confusing. Automation Studio primarily focuses on ETL (Extract, Transform, Load) processes in marketing automation. It enables marketers to integrate data from various systems and automate

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Digital BSS for Telecom Profits

Digital Business Support Systems (BSS) play a critical role in managing essential functions such as billing, rating and charging, customer experience, CRM, fulfillment, and revenue management within communications service providers (CSPs). However, the scope of a comprehensive digital BSS stack extends beyond these core functionalities to enable, monetize, and manage new digital services and partnerships.

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Sales Pipeline

The Seven Stages of Sales Pipelines Explained

Customers embark on a journey from initial discovery to becoming repeat buyers, progressing through seven essential sales pipeline stages: Throughout the sales pipeline stages, sales leaders can identify opportunities to better engage customers and enhance the likelihood of successful purchases. Contact Tectonic today to discover how Salesforce can help fill your sales pipeline. Like Related

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Slack and Salesforce

Salesforce Acquires Slack

The buzz surrounding the Salesforce Acquires Slack announcement has been ongoing, culminating in the official approval on December 1, 2020, with Salesforce, a leading CRM entity, acquiring Slack for a substantial $27.7 billion. Salesforce’s CEO, Marc Benioff, hailed the acquisition as a ‘match made in heaven,’ and this sentiment resonates widely. While Salesforce had previously

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Salesforce and Marketo

Marketo and Salesforce Integration

Marketo Engage and Salesforce integration forms a seamless email marketing partnership, ensuring synchronization of your sales and marketing data. Marketo constantly syncs with Salesforce, operating throughout the day. The synchronization process involves periodic intervals with a 5-minute pause before resuming.  During a single sync session, Marketo makes 25 API calls to check if your Salesforce

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Salesforce Einstein and Einstein Automate

Say Hello to Einstein Automate

Einstein Automate is a robust end-to-end automation solution within Salesforce, offering increased productivity benefits for individuals, account executives, and businesses alike. A central element, Salesforce Flow, transforms business processes by facilitating seamless interactions for both customers and employees. The incorporation of Flow Builder ensures the creation of automated business processes is both easy and efficient,

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Smart Capture Forms as Marketing Cloud Journey Entry Source

Smart Capture Forms as Marketing Cloud Journey Entry Source

Transforming your marketing strategy into a seamless journey for your customers has never been easier, thanks to the integration of CloudPages’ Smart Capture forms with Journey Builder Entry Events. By leveraging this innovative feature, you can effortlessly guide your audience through personalized experiences that drive engagement and conversions. Smart Capture Forms as Marketing Cloud Journey

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Cloud Based Business Solutions

Cloud-Based Business Solutions

Cloud-based business solutions provide a service by leveraging the power of the cloud and cloud-based infrastructure to meet business needs, often with greater operational efficiency and cost effectiveness.  Cloud-based business solutions can be accessed from anywhere, which is much more conducive to our post-pandemic highly mobile workforce.  Cloud-based solutions greatly reduce hardware costs for businesses. 

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Tips for Awesome SFMC Email Templates

Tips for Awesome SFMC Email Templates

Tips for Awesome SFMC Email Templates. Email design doesn’t have to be hard-unlock the potential of Salesforce Marketing Cloud (SFMC) with these 5 tips for crafting exceptional email templates on the Salesforce Marketing Cloud platform: Implement these strategies to unlock Salesforce Marketing Cloud’s potential and create captivating, personalized email campaigns that connect with your audience

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Salesforce Revenue Cloud

Salesforce Revenue Cloud

What is Salesforce Revenue Cloud? It’s a comprehensive revenue management solution that seamlessly streamlines your entire revenue lifecycle, all powered by the Salesforce Customer 360 Platform. Revenue Cloud provides you with the CPQ (Configure, Price, Quote) capabilities to facilitate swift deal closing and selling. Easily configure, price, and quote complex solutions with precision. The platform

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Salesforce Heroku

Extending Heroku

Heroku is a cloud Platform as a Service (PaaS) based on containers. It provides developers with an elegant, flexible, and user-friendly platform to deploy, manage, and scale modern applications, offering the simplest path to bring apps to market. Extending Heroku can be accomplished by building add-ons, developing plug ins for Heroku CLI and more. Extending

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Salesforce Standard Objects

Salesforce Standard Objects

Standard objects in Salesforce are crafted to support various business functions, including marketing, sales, services, and support. They play a pivotal role in managing workflows and efficiently handling comprehensive data. The following are examples of Salesforce standard objects: Account, Campaign. Contact, and Opportunity. Definition of Standard Objects: Salesforce Standard Objects Identifying and Searching for Standard

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Can You Use Salesforce for Project Management

Can You Use Salesforce for Project Management?

Salesforce has evolved beyond its CRM origins, offering a plethora of functionalities. However, managing projects directly within Salesforce presents challenges as it lacks full project management capabilities. Yet, there are three viable options: Option 1: Basic Project Management Features in Salesforce For small teams with modest needs, leveraging built-in Salesforce features alongside platform customization may

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