Tax day for some, Tableau Agents for others. The new Tableau AI agents will bridge a data confidence gap.
Tableau’s New AI Agents Tackle the Growing Data Confidence Crisis
A new Salesforce survey reveals a striking paradox in today’s data-driven business landscape: While 85% of U.S. leaders face mounting pressure to support decisions with data, their trust in that data has plummeted by 27% since 2023.
To address this crisis, Salesforce is positioning its newly unveiled Tableau Next—an “agentic analytics” platform—as the solution. Formerly known as Tableau Einstein, the AI-powered system introduces three specialized assistants designed to restore confidence in data analysis:
- Data Pro (June 2025): Automates data cleaning and transformation, turning raw inputs into business-ready insights.
- Concierge (June 2025): Lets users query data in natural language, delivering instant answers with visualizations.
- Inspector (Late 2025): Proactively detects trends and anomalies, surfacing insights without manual exploration.
The survey of 500+ leaders highlights the urgency: Over half doubt their ability to analyze data independently, yet 85% require insights within 30 minutes for critical decisions.
“The demand for real-time data is part of why confidence is eroding,” said Tableau CPO Southard Jones. Meanwhile, 77% say AI’s rise makes data-driven strategies even more essential.
Integrated with Salesforce’s Agentforce AI platform, Tableau Next aims to transform analytics from static reports to AI-driven collaboration.
“We’re moving beyond dashboards to AI as a decision-making partner,” said CEO Ryan Aytay. “By merging trusted data with intuitive tools, we’re automating the path from insight to action.”
The launch marks Tableau’s latest evolution under Salesforce, which acquired the Seattle firm for $15.7 billion in 2019. Despite slowing growth (3% YoY in Q1 vs. 20% in 2023), the push into AI analytics aligns with Salesforce’s broader 9% annual revenue growth.
Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more
In Marc Benioff's own words How did salesforce.com grow from a start up in a rented apartment into the world's Read more
Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more
Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more
