Salesforce and Nvidia have announced a groundbreaking collaboration to push the boundaries of AI, transforming both customer and employee experiences. Redefining AI in Enterprise Software As businesses worldwide face the complexities and costs of integrating AI into their operations, Salesforce and Nvidia are stepping in with a strategic partnership designed to redefine AI capabilities. This
Fivetran’s Hybrid Deployment: A Breakthrough in Data Engineering In the data engineering world, balancing efficiency with security has long been a challenge. Fivetran aims to shift this dynamic with its Hybrid Deployment solution, designed to seamlessly move data across any environment while maintaining control and flexibility. Fivetrans Hybrid Deployment. The Hybrid Advantage: Flexibility Meets Control
Leveraging Website Activity Data in Salesforce Marketing Cloud Understanding how users interact with your website is essential for delivering personalized customer experiences. Salesforce Marketing Cloud (SFMC) offers robust tools to capture website activity and transform this data into actionable insights, enhancing your marketing strategies. This guide walks you through the process of collecting website activity
Smartsheet and AWS Collaborate to Enhance AI-Driven Decision-Making with New Amazon Q Business Connector October 8, 2024 — During its annual ENGAGE customer conference, Smartsheet (NYSE: SMAR), the enterprise work management platform, announced a partnership with AWS to introduce a new connector that integrates Smartsheet data with Amazon Q Business. This generative AI-powered assistant can
What Our Dreamforce Marketing Cloud and Commerce Cloud Innovations Mean for You This year’s Dreamforce was nothing short of amazing. It was exciting to reconnect with fellow Trailblazers, exchange brilliant ideas, and showcase the innovations we’ve been crafting at Salesforce. A recurring theme throughout the event was how businesses can leverage data and AI to
Veeam continues its acquisition strategy with the purchase of Alcion, bolstering its capabilities in AI and as-a-service offerings. This acquisition follows Veeam’s investment in Microsoft 365 backup-as-a-service provider Alcion last year, and brings in a team of AI and security specialists. Analysts and Veeam executives see this move as a key step in expanding Veeam’s
dbt Labs, a leader in analytics engineering, announced at Coalesce 2024 a groundbreaking partnership with Salesforce to integrate Salesforce Data Cloud’s AI, automation, and analytics capabilities with dbt Labs’ expertise in data transformation and metrics management. This collaboration aims to deliver a seamless, trustworthy, and comprehensive data experience for users. “Together, Salesforce and dbt Labs
While many Salesforce products like Sales Cloud, Service Cloud, Education Cloud, Health Cloud, and various industry clouds are built on a common ‘core’ platform that shares the same datastore (an Oracle relational database), Salesforce Data Cloud operates on (Data Cloud Model) a distinct architecture and technology stack. This insight explores the data models and related
Agentforce stole the spotlight at Dreamforce, but it’s not just about replacing human workers. Equally significant for Service Cloud was the focus on how AI can be leveraged to make agents, dispatchers, and field service technicians more productive and proactive. Join a conversation to unpack the latest Sales Cloud innovations, with a spotlight on Agentforce for sales
Coveo Integrates with Salesforce Data Cloud for Enhanced Data Access Coveo has officially integrated with Salesforce Data Cloud, providing companies with improved access to a broad range of data across the Salesforce ecosystem. This integration enhances the capabilities of Salesforce’s Service Cloud, Commerce Cloud, and Experience Cloud by offering secure access to a wide array
The rise of AI-powered solutions is transforming customer service, support, and automation. For organizations such as nonprofits, national associations, and large enterprises, delivering seamless customer experiences has become crucial. Salesforce’s Agentforce, a next-generation conversational AI tool, plays a vital role in this transformation. Designed to elevate customer support and interaction, Agentforce provides an intelligent and
If you thought Salesforce had fully embraced AI, think again. The company has much more in store. AI All Grown Up and Salesforce is the educator! Alongside the announcement of the new Agentforce platform, Salesforce has teased plans to offer free premium instructor-led courses and AI certifications throughout 2025, reflecting a bold commitment to fostering
Why the AI Era Demands an Intelligent Data Infrastructure NetApp aims to bridge the gap between cloud-based AI models and on-premises data management systems, addressing a major challenge many organizations face as they explore emerging AI capabilities, such as generative AI. AI Era Demands an Intelligent Data Infrastructure. While the most advanced AI tools often
How Can Technology Convince Students of the Value of Higher Education? With fewer high school graduates choosing college, technology has a unique role in reigniting students’ belief in higher education. Imagine a high school student eagerly checking the mail and finding an acceptance letter from their dream college, ready to start a journey filled with
Key Dates for the Winter ’25 Release Winter ’25 is Approaching! Can you believe it’s that time of year again? Salesforce is gearing up for its most anticipated release of the year, and Demand Chain is here to assist you in getting ready. There’s a lot to explore, so grab your coffee (or your preferred
