Connected Assets Archives - gettectonic.com
salesforce manufacturing sales service experience case study

Manufacturing Deep Dive into Salesforce Winter 25 Release

The Salesforce Winter ’25 release is packed with game-changing updates tailored to manufacturers. With features designed to optimize asset management, inventory, and sales agreements, Salesforce is redefining how manufacturers stay competitive in today’s fast-paced market. Let’s explore the key highlights. Connected Assets The enhanced Connected Assets functionality is a standout feature in this release. By leveraging advanced IoT integrations, manufacturers can monitor and manage equipment in real time, enabling predictive maintenance and reducing downtime. Picture this: foreseeing potential machine issues before they escalate. This proactive approach helps manufacturers schedule maintenance at optimal times, saving both time and money. Enhanced visibility into asset performance also empowers teams to make data-driven decisions, boosting operational efficiency. Asset Service Lifecycle Management The Asset Service Lifecycle Management updates streamline the entire lifecycle of an asset—from installation to decommissioning. For manufacturers, where equipment performance is pivotal, these updates are a game-changer. Key features include: These enhancements not only improve service delivery but also boost customer satisfaction by keeping production schedules on track. Inventory Search and Transfer Efficient inventory management is critical for manufacturers, and the Inventory Search and Transfer update addresses this need directly. By improving visibility and accessibility, manufacturers can operate with greater agility and responsiveness, ensuring smooth operations even under tight timelines. Sales Agreement Enhancements Sales agreements are a cornerstone of manufacturing transactions, and the Winter ’25 release introduces significant improvements to streamline this process. These enhancements reduce negotiation time, minimize risks of misunderstandings, and enable manufacturers to close deals faster—key advantages in a competitive market. Sales Agreement Summary To complement these updates, the new Sales Agreement Summary feature provides a concise overview of all active agreements, including key dates, terms, and stakeholders. This enhanced visibility fosters better collaboration among teams and helps businesses stay ahead of their goals. Why It Matters for Manufacturers Salesforce’s Winter ’25 release is more than just an update—it’s a tool kit for driving growth and operational excellence. From predictive asset management to streamlined inventory control and faster sales cycles, these innovations empower manufacturers to: Ready to Transform?Leverage these powerful tools to gain a competitive edge. At Tectonic, we specialize in guiding manufacturers through their Salesforce journey, helping you maximize the impact of these updates. Reach out to our team today to get started! Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

Read More
Energy and Utilities with Salesforce Winter 25 Updates

Energy and Utilities with Salesforce Winter 25 Updates

If you’re ready to embrace these innovations, reach out to Tectonic for expert guidance on optimizing your Salesforce instance. Together, we can help your organization harness the full potential of these game-changing features.

Read More
Salesforce Connected Assets

Salesforce Connected Assets

Salesforce has unveiled Connected Assets, a robust suite of capabilities in Manufacturing Cloud, designed to offer manufacturers a comprehensive, real-time perspective on connected asset data. This includes data on service history, asset status, customer records, and telematics, allowing manufacturers to monitor asset health and performance while proactively addressing maintenance needs to reduce downtime and boost customer satisfaction. Enhanced AI Capabilities for Connected AssetsConnected Assets integrates Salesforce’s advanced AI to empower teams with actionable insights. Sales, customer service, and field teams can now receive real-time alerts and quickly access asset history and health, enabling faster, data-driven support and the delivery of more personalized offers. AI-driven insights and recommendations based on asset condition, service history, and performance data enhance the ability of manufacturers to predict maintenance needs and provide proactive support, including on-site recommendations to field technicians. Innovative Features for Optimized Asset Management Salesforce PerspectiveAchyut Jajoo, SVP and GM of Manufacturing and Automotive, states, “The manufacturing industry is embracing a historic transformation toward AI-enabled modernization. Connected Assets and our sector-specific AI tools in Manufacturing Cloud empower our customers to lead with improved customer experiences, optimized asset performance, and new revenue-generating services. With Agentforce, our customers will soon be able to leverage autonomous agents to monitor connected asset data at scale, enabling them to focus on strategic, high-value initiatives.” Real-World ApplicationKawasaki Engines exemplifies Connected Assets in action, using Manufacturing Cloud to enhance customer relationships by offering proactive support and minimizing equipment downtime. “Salesforce’s Connected Assets will enable us to deliver exceptional service, keeping our customers satisfied and our products operating efficiently,” says Tony Gondick, Senior Manager of IT Business Strategy at Kawasaki Engines. Extending Across IndustriesBeyond Manufacturing Cloud, Connected Assets is also being introduced to Salesforce’s other industry clouds, such as Energy & Utilities, Communications, and Media, allowing a wide range of sectors to tap into the benefits of connected asset management, minimize downtime, and generate new value. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

Read More
gettectonic.com