Salesforce and Workday Partner to Launch AI-Powered Employee Service Agent Salesforce (NYSE: CRM), the leading AI CRM platform, and Workday, Inc. (NASDAQ: WDAY), a leader in enterprise cloud applications for finance and HR, today announced a strategic partnership to develop a new AI-powered employee service agent. This solution will enhance employee experiences by automating routine
Building Trust in AI: A Complex Yet Essential Task The Importance of Trust in AI Trust in artificial intelligence (AI) is ultimately what will make or break the technology. AI Trust and Optimism. Amid the hype and excitement of the past 18 months, it’s widely recognized that human beings need to have faith in this
Salesforce CEO Marc Benioff has called for San Francisco to “refund the police,” stating this on X (formerly Twitter) on Thursday. As the largest private employer in San Francisco, Salesforce’s stance carries significant weight. In his detailed tweet, Benioff emphasized the need for the San Francisco Police Department (SFPD) to be fully staffed and funded.
Pivoting an established company’s business model is one of the most daunting challenges a CEO can face. When the new CEO of Zilliant took the company’s helm in 2022, the mandate was to accelerate growth and increase market share. It quickly became evident that success lay not in product updates or tech investments but in
Salesforce CEO Marc Benioff has hinted at the upcoming launch of a new AI and automation platform geared towards customer support. Salesforce Agentforce Platform. In anticipation of September’s Dreamforce event, Benioff used X, formerly Twitter, to offer a sneak peek into the platform, specifically highlighting its customer-facing “Einstein Service Agent.” In his post, Benioff underscores
‘On-device Agentic AI is Here!’: Salesforce Announces the ‘Tiny Giant’ LLM Salesforce CEO Marc Benioff is excited about the company’s latest innovation in AI, introducing the ‘Tiny Giant’ LLM, which he claims is the world’s top-performing “micro-model” for function-calling. Salesforce’s new slimline “Tiny Giant” LLM reportedly outperforms larger models, marking a significant advancement in on-device
What Can Salesforce Einstein Copilot AI Really Do? Einstein Copilot – A Valued Team Member To find out, let’s virtually attend a live demo of the service March 2024. The short answer to the question is “whatever your business needs,” but with a common caveat in AI demos: beware of hallucinations. Keeping Data SafeLet’s rewind
Salesforce is hiring approximately 3,000 new employees, CEO Marc Benioff announced in an interview with Bloomberg this week. This hiring initiative comes after the company laid off 10% of its workforce earlier this year as part of a significant cost-cutting effort. Salesforce is hiring. Yahoo story here. In January, Salesforce announced the layoffs of 8,000
During the company’s recent earnings call, Salesforce CEO Marc Benioff spoke about the “revolutionary” impacts of generative AI, emphasizing the immense potential it holds for the tech industry. Benioff Dreams of AI Making Messaging Intelligent. Benioff highlighted Salesforce’s integration of OpenAI’s ChatGPT platform into Slack, the workplace messaging app owned by Salesforce. This integration aims
Salesforce’s Acquisition of Vlocity: A Game-Changer for the CRM Ecosystem The news of Salesforce acquiring Vlocity, though somewhat overshadowed by the end of Keith Block’s tenure as co-CEO, marks a significant milestone for the CRM giant and carries substantial implications for its ecosystem partners. Vlocity, one of the largest and fastest-growing Salesforce-native ISVs, did not
Salesforce.com Inc, a San Francisco-based cloud software company, announced on Thursday that it is joining a White House Salesforce Job-Training Initiative to provide new skills training for U.S. workers. The company, known for its internet-based software used by sales and marketing departments, plans to offer online training to up to 500,000 workers for jobs involving
In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s fastest growing software company in less than a decade? Read The Salesforce Story. For the first time, Marc Benioff, the visionary founder, chairman and CEO of salesforce.com, tells how he and his team created and
