How can small businesses ensure compliance? Business in the New Age of Compliance with AI can be challenging. While larger corporations often allocate resources for extensive research and development to maintain compliance, smaller businesses may lack the means to conduct thorough due diligence. In such cases, it becomes crucial for them to pose the right questions to vendors and technology partners within their ecosystem.

Even as Salesforce takes strides in creating trustworthy generative AI solutions for its customers, these customers also engage with other vendors and processors. It is imperative for them to remain vigilant about potential risks and not rely solely on trust. Salesforce and Tectonic suggest that smaller companies should inquire about:

  • GDPR Compliance: Ask vendors if they comply with the General Data Protection Regulation (GDPR).
  • Industry-Specific Regulations: Inquire about compliance with industry-specific laws such as HIPAA or other relevant regulations.
  • Acceptable Use Policy: Check if vendors have an acceptable use policy in place.
  • Certifications: Inquire about the certifications held by the vendors.
  • Data Practices: Understand the vendor’s practices concerning data handling.
  • Technology Deployment Policies: Ask about policies that establish guidelines for the responsible deployment of technology.

For smaller companies, depending on the due diligence of third-party service providers becomes essential. Evaluating privacy protocols, security procedures, identification of potential harms, and safeguarding measures are critical aspects that demand close attention. In this New Age of Compliance with AI everyone is responsible. Choosing an AI savvy Salesforce partner like Tectonic protects you and your company. The Einstein Trust Layer is your insurance that you are doing artificial intelligence right.

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