Important Information for Winter ’25 Release The 5-minute release window applies only to major release upgrades to non-hyperforce orgs. System maintenance windows haven’t changed. ResourcesFor easy reference to this information, bookmark status.salesforce.com. To learn more about our new Winter ’25 features, see Winter ’25 Preview Release Notes and Release Notes Changelog. Like Related Posts Salesforce OEM AppExchange Expanding its
We’re testing memory with ChatGPT to make your experience more seamless by saving important details across chats, so you won’t have to repeat yourself. This feature helps make future conversations more helpful. You’re fully in control of ChatGPT’s memory. You can ask it to remember something, view what it recalls, and even delete specific memories
Salesforce has introduced the Agentforce Atlas Reasoning Engine, a platform designed to perform tasks autonomously with minimal human intervention. Agentforce to the Team changes everything about AI. Businesses can feed the engine data, assign tasks, and step away, as the system is capable of completing work independently. This launch closely follows OpenAI’s recent advancements in
Salesforce recently announced a strategic partnership with Monte Carlo, a leading fashion brand, to revolutionize the company’s consumer engagement across multiple channels. This collaboration will help Monte Carlo evolve from a winter-wear icon into a year-round favorite in India’s competitive fashion industry, appealing to customers of all ages while maintaining its legacy in winter apparel.
Salesforce has introduced Salesforce Foundations ahead of Dreamforce, offering a significant free upgrade that enables customers to unify data and functionality from various Salesforce products into a customizable portal. This portal gives users the flexibility to apply extensive data filters and perform actions directly within the Salesforce Platform. What is Salesforce Foundations? Salesforce Foundations provides
A study published in JAMA Network Open found that nearly half of clinicians using an ambient AI clinical documentation tool reported positive outcomes. The tool, Dragon Ambient eXperience (DAX) Copilot from health IT vendor Nuance, leverages automatic speech recognition and natural language processing to draft electronic health record (EHR) documentation based on patient-provider conversations. The
Salesforce has published a great resource for Einstein users. The Einstein Cheat Sheet puts all the Einstein features and resources at your fingertips. Download here. Einstein Discover the power of the #1 AI for CRM with Einstein. Built into the Salesforce Platform, Einstein uses powerful machine learning and large language models to personalize customer interactions
Salesforce has introduced Industries AI, a suite of foundational, pre-built, and customizable AI capabilities designed to address specific industry needs and challenges. This innovation aims to help customers quickly realize value by automating tasks such as matching patients to clinical trials, providing proactive maintenance alerts for vehicles and machinery, streamlining inventory management, and enhancing services
Salesforce Inc. has announced a significant upgrade with the launch of Industries AI, a new automation platform designed to handle a wide range of time-consuming tasks, enhancing productivity across various sectors. We are NOT advocating that the next war will be fought with AI Bots. We aren’t even suggesting there is anything negative about these
Salesforce has introduced new AI-powered field service capabilities designed to streamline operations for dispatchers, technicians, and field service leaders. Leveraging the Salesforce platform and Data Cloud, these innovations aim to expedite time-consuming processes and enhance customer satisfaction by making field service operations more proactive and efficient. Why it matters: Field service teams currently spend only
Pardot vs. Marketing Cloud: A Comparative Overview When choosing a marketing automation solution within the Salesforce ecosystem, the decision typically comes down to Pardot (now Marketing Cloud Account Engagement) and Marketing Cloud. While both are powerful, they are designed for different purposes. Pardot (MCAE): Marketing Cloud: Pardot vs. Marketing Cloud: A Comparative Overview In summary,
Salesforce to Acquire Tenyx, Enhancing AI-Powered Solutions Salesforce has announced its decision to acquire Tenyx, a California-based startup specializing in AI-driven voice agents. This acquisition aims to bolster Salesforce’s AI capabilities and further its commitment to enhancing customer service through innovative technology. The deal, set to close in the third quarter of 2024, will integrate
The EU AI Act is a complex piece of legislation, packed with various sections, definitions, and guidelines, making it challenging for organizations to navigate. However, understanding the EU AI Act is crucial for companies aiming to innovate with AI while staying compliant with both legal and ethical standards. Arnoud Engelfriet, chief knowledge officer at ICTRecht,
Iran-based cyber threat actors have been targeting U.S. and international organizations across various sectors, including healthcare, according to a joint cybersecurity advisory from the Cybersecurity and Infrastructure Security Agency (CISA), the FBI, and the Department of Defense Cyber Crime Center. The advisory highlights known threat groups such as Pioneer Kitten, UNC757, Parisite, Rubidium, and Lemon
Salesforce has long been a leader in providing tools to automate business processes, with Workflow Rules and Process Builder as the go-to solutions for many organizations. However, as business demands grow more complex, Salesforce has introduced Flow—a more powerful and flexible automation tool that’s quickly becoming the standard. This insight will explore the key differences
