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Salesforce Industries Summer 24 Release Notes

Salesforce Industries Summer 24 Release Notes

Industries solutions shape Salesforce to the needs of your business, reducing the need for you to customize things yourself. Salesforce Industries summer 24 release notes. Consumer Goods Cloud streamlines delivery and distribution processes with Direct Store Delivery and Van Sales. Optimize service operations in the field with Field Service for Industries. Health Cloud integrates with

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Einstein Trust Layer explained

Industry Specific Einstein Copilot

Tailored Solutions for Various Industries: Industry Specific Einstein Copilot serves professionals across different sectors with tailored functionalities. Financial advisors benefit from its ability to analyze client spending and savings history, enabling personalized coaching and the creation of customized plans and goals. In healthcare, administrators can automate patient scheduling to minimize no-shows and generate appointment summaries

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Salesforce Data Cloud

Salesforce Data Cloud Evolution

Data Cloud stands as the fastest-growing organically built product in Salesforce’s history, signifying a significant milestone in solving the enduring data problem within Customer Relationship Management (CRM). Salesforce Data Cloud Evolution since its beginnings is an interesting story. With an average of 928 systems per company, identity resolution becomes challenging, especially when managing more than

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Salesforce Service Console

Salesforce Service Console

The Service Console serves as a standard Salesforce Lightning console app designed to cater to various service requirements, allowing customization for a personalized touch. What defines the service console? The Salesforce Service Console stands as the central interface within the Salesforce Service Cloud, a dedicated application for customer service, support, and customer experience. This unified

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Salesforce for Transportation and Logistics

Transportation, Logistics, The Cloud, and CRM

Transportation and logistics and crm. Typically, the state of transportation and logistics (T&L) mirrors the state of the economy, with FedEx earnings serving as a reliable indicator of how the rest of the players in the industry are doing. However, the past few years have been anything but normal. The pandemic led to a surge

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Slack and Salesforce

Amaze Your Customers With Slack and Service Cloud For Improved Customer Service

Surpass your customers’ expectations with the combined power of Service Cloud and Slack. Drive down operating costs, enhance team productivity, and exceed customer expectations by leveraging the capabilities of Service Cloud and Slack.  Understanding the current service landscape: The digital transformation, accelerated by the pandemic, has propelled customers and businesses into a new era, marked

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Salesforce Data Cloud

Salesforce Data Cloud Explained

Salesforce Data Cloud, previously recognized as Salesforce CDP/Genie, made its debut at Dreamforce 2022, hailed by Salesforce as one of the most significant innovations in the company’s history. A hyperscale data platform built into Salesforce. Activate all your customer data across Salesforce applications with Data Cloud. Data Cloud facilitates the intake and storage of real-time

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Salesforce Success Story

Case Study: Higher Education Software Provider-Higher Education Intelligence-Salesforce Sales/Service/Experience Clouds

Salesforce in a Higher Education Intelligence Solutions Company Leveraging Salesforce to Support Acquisition and High Organic Growth Industry: Educational Technology Sales Cloud Service Cloud Experience Cloud salesforce higher ed software provider A Higher Education Software Provider, formed via multiple acquisitions, services more than 1,700 higher education institutions with educational solutions for assessment and accreditation planning,

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Salesforce Service Cloud Einstein

Salesforce Service Cloud Einstein

Einstein for Service is a robust suite of time-saving Artificial Intelligence features designed to empower agents in delivering exceptional customer service experiences. Salesforce Service Cloud Einstein-learn more. Customer service has evolved from being a cost center to a growth driver, and leading companies are prioritizing customer service to increase brand loyalty.  In Service Cloud Einstein,

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Salesforce Data Cloud

Key Components of Salesforce Data Cloud

Salesforce Data Cloud organizes and unifies data across Salesforce and other external data sources.  After ingestion, it can drive personalization and engagement. Components of Salesforce Data Cloud to explore. Data Cloud expands Salesforce capabilities by using the best pieces of the developer-friendly Salesforce Platform and adding a highly scalable infrastructure. Data Cloud is an evolution

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