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nCino and Salesforce

nCino and Salesforce

Leaders in cloud innovation reinforce alliance to provide best-in-class solutions to the financial services industry by extending successful partnership to 2031. Updated commercial terms are expected to improve nCino’s subscription gross margins. Wilmington, N.C. – December 21, 2023 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced an expanded partnership with Salesforce to accelerate the delivery of best-in-class cloud solutions to the financial services industry. This builds on nCino and Salesforce’s long-standing collaboration, established in 2011, to empower financial institutions with digital innovations that increase efficiency, transparency, and reduce risks while driving customer growth and loyalty. “Our strategic partnership with Salesforce has enabled nCino to transform the financial services industry by providing industry-specific solutions that drive efficiencies, deliver intelligence, and help institutions modernize for a more agile future,” said Pierre Naudé, Chairman and CEO of nCino. “We’re glad to again be expanding our work with Salesforce and are committed to utilizing each other’s strengths to further benefit financial institutions of all sizes around the globe.” “nCino’s success is a testament to the enormous opportunity in front of ISVs building on Salesforce,” said Brian Landsman, Executive Vice President, Global Technology Partners, at Salesforce. “Salesforce is the world’s #1 AI CRM, trusted by thousands of partners to power purpose-built solutions for highly specialized industries. The expansion of our work with nCino will only accelerate how our customers are reimagining the future of personalized financial services.” As part of the agreement, nCino will deepen its connectivity to Salesforce platform tools including CRM, powered by AI and automation, and Financial Services Cloud. These innovations will empower financial institutions utilizing nCino and Salesforce to further modernize customer experiences like onboarding, loan origination, deposit account opening, and portfolio management. The expanded agreement also includes updated commercial terms which are expected to improve nCino’s subscription gross margins, minimum payment commitments from nCino during the first four fiscal years of the term of the extension, and an extension of the term of the agreement to 2031. About nCinonCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. Through its single software-as-a-service (SaaS) platform, nCino helps financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,850 financial services providers globally. For more information, visit www.ncino.com. Salesforce, Financial Services Cloud and others are among the trademarks of Salesforce, Inc. nCino Media ContactsNatalia [email protected] Safe Harbor StatementThis press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally include actions, events, results, strategies and expectations and are often identifiable by use of the words “believes,” “expects,” “intends,” “anticipates,” “plans,” “seeks,” “estimates,” “projects,” “may,” “will,” “could,” “might,” or “continues” or similar expressions. Any forward-looking statements contained in this press release are based upon nCino’s historical performance and its current plans, estimates, and expectations, and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent nCino’s expectations as of the date of this press release. Subsequent events may cause these expectations to change and, except as may be required by law, nCino does not undertake any obligation to update or revise these forward-looking statements. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially including, among others, risks and uncertainties relating to the market adoption of our solution and privacy and data security matters. Additional risks and uncertainties that could affect nCino’s business and financial results are included in reports filed by nCino with the U.S. Securities and Exchange Commission (available on our web site at www.ncino.com or the SEC’s web site at www.sec.gov). Further information on potential risks that could affect actual results will be included in other filings nCino makes with the SEC from time to time. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Why Do We Use OmniStudio in Salesforce

Why Do We Use OmniStudio in Salesforce?

OmniStudio in Salesforce offers significant advantages over traditional custom code and Lightning Web Components (LWC), providing a low-code development platform that accelerates application development, simplifies maintenance, and reduces costs. Why Do We Use OmniStudio in Salesforce? OmniStudio enables Salesforce organizations to achieve the following: Moreover, OmniStudio facilitates integration with enterprise data and external applications, simplifying the incorporation of diverse data sources into Salesforce environments. OmniStudio Action in Salesforce refers to its capability to rapidly develop and deploy digital-first experiences tailored to specific industries and channels. It enhances Salesforce’s ecosystem by extending functionality through its suite of tools. Differences Between OmniStudio and Vlocity: OmniStudio is developed by Salesforce and serves as an integrated low-code development environment within Salesforce’s platform. In contrast, Vlocity was a separate company offering industry-specific cloud and mobile software solutions built on the Salesforce platform before its acquisition by Salesforce. Vlocity solutions were deeply integrated but maintained a distinct focus on specific industry needs. Differences Between LWC and OmniStudio: While LWC involves traditional coding for building applications, providing flexibility and control over customization, OmniStudio operates within a visual development environment that emphasizes rapid application development without extensive coding. OmniStudio thus prioritizes speed and ease of use over the granular control offered by LWC. Disadvantages of OmniStudio: While OmniStudio simplifies development and maintenance, organizations must carefully manage project architecture and component naming conventions to avoid complexity and ensure project clarity. Additionally, older component versions may become obsolete if not managed properly within Salesforce’s development lifecycle tools. In summary, OmniStudio in Salesforce represents a robust toolset for organizations seeking agile application development and enhanced digital experiences without the overhead of extensive custom coding. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Salesforce Manufacturing Cloud

Benefits of Salesforce Manufacturing Cloud

Salesforce Manufacturing Cloud is a custom, industry specific solutions platform that helps you manage your entire book-of-business and customer service lifecycle, while increasing collaboration and visibility between sales, operations, and partners. Here are the Benefits of Salesforce Manufacturing Cloud. Salesforce Manufacturing Cloud offers numerous benefits that contribute to the efficient and seamless operation of your manufacturing businesses. One key advantage is the streamlining of business operations. By connecting different departments, the platform facilitates instant and automatic order submission, significantly improving overall efficiency. Manufacturing Cloud Salesforce Manufacturing Cloud provides a comprehensive view of operations, offering valuable insights into company and market changes. This visibility enables quick reactions to emerging trends, ensuring your business stays agile and responsive in a dynamic market environment. The time saved will help you stay ahead of market changes that may slow your competition down, improving your competitive advantage. The platform also plays a crucial role in improving sales forecasting. By providing visibility into all your customer interactions, Salesforce Manufacturing Cloud enables robust sales forecasts, empowering businesses to make informed decisions about their sales strategies. Moreover, the platform encourages the adoption of modernized processes, bridging costly gaps in traditional manufacturing operations. This modernization not only improves operational efficiency but also contributes to market responsiveness. Connected and streamlined operations facilitate quick responses to market changes, allowing businesses to adapt swiftly to evolving conditions.  Salesforce Manufacturing Cloud keeps your business moving forward, adopting modern and automated processes that save time and money. Automation Automation within Salesforce Manufacturing Cloud eliminates costly manual steps, reducing the risk of simple human errors. This is particularly crucial in scenarios where simple data entry mistakes, such as adding an extra zero to a fulfillment order, can lead to significant financial losses. The platform ensures reliable data, enabling seamless collaboration between Sales and Operations. Not only does this create smooth internal operations, but it also increases customer satisfaction. Instant access to reporting within the Manufacturing Cloud platform provides valuable insights into product performance, allowing businesses to create accurate predictions. Manufacturers can identify top-selling products, address underperforming items, and stay abreast of market trends. This information enables effective resource allocation and prompt issue resolution, preventing prolonged and costly production problems. Accurately tracking customer demand within Salesforce Manufacturing Cloud ensures optimal production levels. A 360-degree customer view of operations prevents overproduction or underproduction, striking a balance that avoids financial losses and customer dissatisfaction. The platform helps maintain an optimal level of stock on hand. The automated digital processes for contract management offered by Salesforce Manufacturing Cloud enable instant updates to client agreements. This eliminates version-control chaos caused by separate updates from various parties. A Salesforce single source of truth ensures unified operations, reduces legal liability, and ensures that all departments adhere to the same specifications. Implementing an automated system to track leads throughout the sales process is another benefit of Salesforce Manufacturing Cloud. Automating lead tracking provides valuable insights into the effectiveness of your sales strategies. Identification of attrition points triggers alerts, allowing manufacturers to address issues promptly. Sales teams can adjust strategies to prevent prospects from falling out of the pipeline, ultimately boosting sales and adding revenue to the bottom line. If your manufacturing operations could benefit from Salesforce Manufacturing Cloud, contact Tectonic to learn more. Like2 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Exploring Salesforce Journey Builder

Exploring Salesforce Journey Builder

Exploring Salesforce Journey Builder Salesforce Journey Builder, a feature within Salesforce Marketing Cloud, is designed to give marketers a comprehensive view of customer interactions across multiple channels, including email, mobile, and social ads. It enables the creation and automation of personalized customer journeys that can be tailored based on specific behaviors, preferences, and demographics. Key Features of Journey Builder Types of Customer Journeys Journey Builder supports various journey types, offering flexibility in campaign design: Benefits of Using Journey Builder Connecting Marketing Cloud Journeys to Salesforce To link Marketing Cloud journeys with Salesforce campaigns, navigate to the relevant campaign in Salesforce, then select “Connect Campaign” from the Campaign Messages component. From there, choose the appropriate Marketing Cloud business unit and select an active journey. Differentiating Journey Builder from Other Salesforce Tools Conclusion Salesforce Journey Builder empowers marketers to automate and personalize customer journeys across various channels. By leveraging its capabilities, organizations can boost customer engagement, drive conversions, and remain agile in response to evolving market trends. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Tectonic Salesforce Services

Kanban View in Salesforce

What is a Kanban view in Salesforce? Kanban views show records in a graphical way that helps you monitor your work and keep deals moving ahead. Kanban views are available for most objects, with exceptions such as tasks. What are the limitations of Kanban view in Salesforce? You can’t activate a contract in a Kanban view. Kanban views don’t show columns for the standard contract status of Activated. You can’t group contracts by the Owner Expiration Notice field in a Kanban view. What are the disadvantages of Kanban? One of the key advantages of Kanban is its flexibility and adaptability, which allows teams to quickly respond to changing requirements and priorities. However, this lack of formal structure can also be a double-edged sword, leading to ambiguity, miscommunication, and a lack of clarity on roles and responsibilities. What is the purpose of a Kanban? A kanban board is an agile project management tool designed to help visualize work, limit work-in-progress, and maximize efficiency (or flow). Arrange a kanban view to show a graphical view of records in a list view. Each kanban view is based on a list view, and kanban view settings are applied separately for each list view. If you use kanban views, review considerations for using them with certain objects and other features. Editing (All Objects) Currency (All Objects) Contracts Knowledge Leads Opportunities Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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Design to No-silo Teams

Design to No-silo Teams

Design Tips to ‘No-Silo Mentality’ Your Teams Working in silos is a detrimental organizational condition where a team, or group of teams, isolates itself from the rest of the organization. This can happen intentionally, due to organizational structures, or simply as an unintended consequence over time. Design to No-silo Teams can eliminate silos. Silos often result in withheld information, poor collaboration, and work that is misaligned with company goals. What is a No Silo Mentality? A no silo mentality is the practice of actively resisting the natural tendency to create divisions within a company. This approach aims to prevent the formation of an “us versus them” mindset among different teams or levels of leadership, fostering a more unified and collaborative corporate culture. Here are design tips to no-silo your teams. And here are 7 steps to create better collaboration, while you are at it. 7 Strategies to Break Down Team Silos and Enhance Team Effectiveness Highly collaborative and connected teams are more agile and better equipped to meet user needs. In fact, 72% of leaders believe merging teams and responsibilities can improve overall operational efficiency. Here are seven strategies to break down team silos and improve team effectiveness: By implementing these strategies, you can break down silos, enhance team collaboration, and improve overall effectiveness, leading to greater agility and better alignment with user needs. Working in silos is the opposite of collaboration; silos prevent individuals from being part of a team with a unified vision, while different teams work amongst themselves, not knowing what’s happening with other departments or initiatives in the business. By implementing these no-siloed Design tips, you can effectively ‘no-silo’ your product and other teams, fostering a culture of collaboration that enhances customer satisfaction and drives success. Content updated April 2024. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Top Ten Reasons Why Tectonic Loves the Cloud The Cloud is Good for Everyone – Why Tectonic loves the cloud You don’t need to worry about tracking licenses. Read more

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Tectonic-Ensuring Salesforce Customer Satisfaction

Tectonic’s Successful Salesforce Track Record

Salesforce Technology Services Integrator – Tectonic has successfully delivered Salesforce in a variety of industries including Public Sector, Hospitality, Manufacturing, and Health Life Sciences.  Read on about Tectonic’s successful Salesforce track record. Our primary focus is assisting clients with their Salesforce needs to solve business challenges. We work at the intersection of CRM, Marketing, Big Data, and Analytics. Public Sector Experience/Focus Proven Delivery – Tectonic delivers Salesforce Implementation, Integration and Managed Services, utilizing a modified Waterfall / Agile Delivery Method, leveraging US and International Delivery Center (IDC) resources, and delivering with strong, experienced Project Management Health and Life Sciences Focus We’ve helped healthcare providers navigate the challenges of moving data, including PHI and PII, into the cloud, providing physician facing services and improving operations. Salesforce provides comprehensive solutions tailored for the healthcare industry, addressing the specific needs of both payers (insurance providers) and providers (healthcare organizations). These solutions are designed to enhance patient engagement, improve operational efficiency, and drive better health outcomes. Financial Services Focus Transforming financial service delivery, optimizing operations, and cultivating community well-being and trust are at the core of Salesforce Financial Services Solutions. By automating every banking customer experience and uniting teams through Salesforce’s intelligence and a shared view of real-time customer data, a comprehensive banking solution is created, fostering customer satisfaction and loyalty. Travel and Hospitality Focus Salesforce provides tailored solutions for the hospitality and travel industry, helping businesses in this sector deliver exceptional customer experiences, streamline operations, and drive growth. These solutions leverage the power of the Salesforce Customer 360 platform to centralize data, enhance communication, and provide a personalized experience for guests. Manufacturing, Distribution, and Energy Focus We’ve helped small and large manufacturers optimize their sales operations and drive efficiencies in their contact center. Salesforce offers a suite of solutions tailored for manufacturing and distribution industries to enhance processes, improve collaboration, and drive overall efficiency. These solutions are designed to streamline operations. Designed improve customer relationships and provide valuable insights. Nonprofit Focus We’ve helped nonprofits and NGO’s optimize their operations and drive efficiencies in their fundraising and mission efforts. Salesforce offers a suite of solutions to nurture relationships and scale impact. Solutions with AI-driven, personalized services. Salesforce allows you to take control of your data on a single integrated platform. Nonprofit Cloud brings a nonprofit CRM, fundraising, programs, marketing engagement, and outcomes together in a single product. Strategic Relationship with Salesforce – Salesforce Ventures invested in Tectonic in Q3 2015.  We maintain strong working relationships with Salesforce License Sales, Professional Services and Alliances. Tectonic’s successful Salesforce track record stems from our great relationship with Salesforce and grows through each customer interaction. Like1 Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

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