Salesforce Service Cloud Voice Archives - gettectonic.com
Salesforce Telephony Integration
10Apr

Aircall and Salesforce Integration

April 10, 2023in Salesforce Consulting Services, Salesforce Development Services, Salesforce Implementation Services, Salesforce Integration, Salesforce Sales Cloud, Salesforce Service Cloud, Technologyby get-admin

Aircall offers inbound screen-pop and automation call logging.  Run outbound list dialer campaigns from any Salesforce list of records or reports. Aircall and Salesforce Integration. Use the Aircall Salesforce integration to place and receive phone calls directly in Sales Cloud or Service Cloud. With the Aircall Salesforce integration all calls are automatically logged directly into

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Salesforce Service Cloud Voice
05Apr

Salesforce Service Cloud Voice Explained

April 5, 2021in Einstein 1 Platform, Einstein Salesforce AI, Salesforce Chatbots, Salesforce Customer 360, Salesforce Customization Services, Salesforce Einstein, Salesforce Integration, Salesforce Managed Services, Salesforce Manufacturing Automotive Energy, Salesforce Optimization, Salesforce Service Cloud, Salesforce Service Cloud Voiceby get-admin

At times, communication is more convenient over the phone. Your customers know that.  And they expect you to know it too.  Salesforce Service Cloud Voice enables agents to handle calls, address customer concerns, and make outbound calls directly from the Service Console. This feature allows companies to efficiently manage customer phone interactions within the Salesforce

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