Salesforce and Live Chat Integration
The Salesforce and Live Chat integration lets you create leads and contacts from chats and offline messages. Salesforce Sales Cloud is a platform for managing a sales team and customer relationships. With Salesforce, you have a complete view of your customers including contact information, quotes, notes, and interactions. Salesforce helps you boost productivity by using workflows, which automate your business process. For example, you can automatically assign leads with deals over a certain size to a specific salesperson. Use Salesforce to make data driven decisions. Social Intents. They offer a live chat application that integrates natively with Microsoft Teams, Zoom, Slack and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company. Provide Incredible Customer Support Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers. Close More Online Sales Engage potential customers when they need your help, close more deals, and increase online revenue. Have More Engaging Conversations with Leads and Customers Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships. Social Intents powered our COVID-19 Success Story. Our college was given less than a week’s notice that we needed to close our campuses due to the COVID-19 Pandemic. The live chat technology is so easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student’s questions every day Joshua S. – Education Management What is Social Intents? Social Intents is a hub of solutions for you and your business. Our easy-to-use, effective services help you to acquire customers, engage visitors on your website – reducing bounce rates and increasing conversions, and kickstart your growth by providing you with private, unbiased feedback. Here at Social Intents, we strive to push you and your business forward. Our customizable tools can be tailored to you and your needs, our number one goal being your success. The apps and widgets we offer include: a Live Chat that fully integrates with Slack, an Email list builder, a Conversion Popup app, and a Feedback app. Not a developer? No problem! Free of complicated code and confusing tools, our solutions are easy to use and configure, and whenever you get stuck, we’re here to help. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more